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Returns Associate Jobs in Lafayette, TN (NOW HIRING)

Electronic Express

Sales Associate

Gallatin, TN · On-site

$15 - $25/hr

Retail Sales Associate (Base plus Commission) Electronic Express is hiring motivated Sales ... Handle cashiering, returns, and customer financing * Consistently meeting sales goal requirements ...

Doeren Mayhew

Senior Tax Associate

Gallatin, TN · On-site

$76K - $94K/yr

Prepare other types of returns when necessary. * Meet with clients for tax planning needs outside ... Train new and less experienced Associates on firm technology, processes and procedures. * Perform ...

Doeren Mayhew

Senior Tax Associate

Gallatin, TN · On-site

$76K - $94K/yr

Prepare other types of returns when necessary. * Meet with clients for tax planning needs outside ... Train new and less experienced Associates on firm technology, processes and procedures. * Perform ...

H&R Block

Tax Associate

Lebanon, TN · On-site

$47K - $62K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Westmoreland, TN · On-site

$52K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Gallatin, TN · On-site

$55K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Hartsville, TN · On-site

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Gallatin, TN · On-site

$55K - $73K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Lebanon, TN · On-site

$47K - $62K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Portland, TN · On-site

$53K - $70K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

H&R Block

Tax Associate

Bowling Green, KY · On-site

$49K - $66K/yr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client ... Prepare complete and accurate tax returns with training and support from experienced teammates

Citi Trends

Store Sales Associate

Bowling Green, KY · On-site

$12.75 - $14.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Citi Trends

Store Sales Associate

Bowling Green, KY · On-site

$12.75 - $14.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

1st Team Staffing Services, Inc

Be Seen First

Warehouse Associate

Lebanon, TN · On-site

$18/hr

Occasionally load return trailers * Assist other departments as assigned * Physical Requirements ... Warehouse Associate $20 * PTO, Dental, Vision, and Medical insurance after 90 days.

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Returns Associate information

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How much do returns associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for returns associate in Lafayette, TN is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $16.44 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Lafayette, TN are hiring for Returns Associate jobs?

Cities near Lafayette, TN with the most Returns Associate job openings:

Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Lafayette, TN as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,370 per year, or $15.6 per hour.

Warehouse Associate, Portland-Night Shift/Returns - Full Time

Macy's

Portland, TN • On-site

$16 - $20.54/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 859 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Warehouse Colleague you will be a critical part of our Supply Chain team where we drive success across the Supply Chain organization using a Four Pillars Strategy, each with a customer focus: Organizational Excellence, Building & Developing the Team, Financial Acumen, and Integrating with our Community. We are always building skills and working towards our goals tied to these pillars.
As a Warehouse Colleague, you will perform the essential processes online order for Macy's and Bloomingdales customers!
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
What You Will Do
  • Receiving and Unloading: Receive prepare, put away, pick, sort, pack and ship merchandise in a safe, productive and accurate manner.
  • Technology: Key accurately and productively using PC's, hand-held computers, Radio frequency equipment or other such devices and learn area-specific functions within multiple systems (Warehouse systems and proprietary systems)
  • Equipment: Ability to operate pallet jacks and other equipment as needed. Ability to operate forklifts, pallet jacks and other equipment as needed.
  • Team Collaboration: Must be able to work collaboratively with other team members to achieve goals and maintain a positive work environment. Must be able to understand and communicate effectively with customers, co-workers, and People Leaders. Must be able to read and understand employment policies and safety rules/procedures in English.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who You Are
  • No Education or Experience Required
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Ability to read, understand and interpret employment policies, instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals in English
  • Self-starter in adapting quickly to changing customer expectations and needs
  • Proficient in the use of computers and handheld technology
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Essential Physical Requirements You Will Perform
  • Prolonged walking and standing up to the duration of scheduled shift (excluding breaks)
  • Frequent use of computers and handheld electronic equipment
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision
  • Lifting and moving items weighing up to 50 lbs.
  • Close vision, color vision, depth perception, and focus adjustment
  • Ability to hear and see safety/emergency alarms and Power Industrial Truck (PIT) warning devices to ensure safety while on warehouse floor

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:
Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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