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Returns Associate Jobs in Wisconsin (NOW HIRING)

ULINE

Associate Buyer

Kenosha, WI · On-site

Associate Buyer Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Find ... Resolve problems, reconcile vendor returns and expedite order deliveries. * Collaborate with ...

ULINE

Associate Buyer

Pleasant Prairie, WI · On-site

Associate Buyer Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Find ... Resolve problems, reconcile vendor returns and expedite order deliveries. * Collaborate with ...

Uline

Associate Buyer

Pleasant Prairie, WI · On-site

Associate Buyer Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Find ... Resolve problems, reconcile vendor returns and expedite order deliveries. * Collaborate with ...

Genuine Parts Company

Warehouse Associate

Waukesha, WI · On-site

$16 - $19/hr

Warehouse Associate Under direct supervision, the Warehouse Associate performs all shipping and ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

ULINE

Associate Buyer

Milwaukee, WI · On-site

Associate Buyer Corporate Headquarters 12575 Uline Drive,Pleasant Prairie, WI 53158 Find ... Resolve problems, reconcile vendor returns and expedite order deliveries. * Collaborate with ...

The UPS Store

Part-Time Center Associate

Wausau, WI · On-site

$13 - $15/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Processes Corporate Account returns, such as Charter Spectrum, DirecTV, Apple, Dyson, etc.

ULINE

Marketing Associate

Milwaukee, WI · On-site

Marketing Associate Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Accelerate ... Support sourcing of new products by reviewing customer feedback, returns and competitor products.

ULINE

Marketing Associate

Kenosha, WI · On-site

Marketing Associate Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Accelerate ... Support sourcing of new products by reviewing customer feedback, returns and competitor products.

Uline

Marketing Associate

Pleasant Prairie, WI · On-site

Marketing Associate Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Accelerate ... Support sourcing of new products by reviewing customer feedback, returns and competitor products.

ULINE

Marketing Associate

Pleasant Prairie, WI · On-site

Marketing Associate Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Accelerate ... Support sourcing of new products by reviewing customer feedback, returns and competitor products.

Uline

Marketing Associate

Pleasant Prairie, WI

Marketing Associate Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Accelerate ... Support sourcing of new products by reviewing customer feedback, returns and competitor products.

Brady Corporation

Paid Search Associate

Milwaukee, WI · On-site

We're looking for a driven, passionate, talented Paid Search Associate to join our growing ... return on ad spend (ROAS). * Manage paid search/PPC campaign optimizations and identify growth ...

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Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Returns jobs in Wisconsin? The most popular types of Returns jobs in Wisconsin are:
What cities in Wisconsin are hiring for Returns Associate jobs? Cities in Wisconsin with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Buyer

ULINE

Kenosha, WI • On-site

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 113 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 12,928 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 81%

    81% say they get enough training

    say they get enough training

Featured by Uline, based on 113 Breakroom Quiz responses from their frontline employees

Job description

Associate Buyer

Corporate Headquarters

12575 Uline Drive,Pleasant Prairie, WI 53158

Find fulfillment in your career, at Uline! As an Associate Buyer, learn how to ensure our branches are stocked to deliver on growing customer demand for our quality shipping, industrial and packaging products!

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Analyze, calculate and monitor inventory levels on select product lines.

  • Place purchase orders based on replenishment needs.

  • Develop and maintain good vendor relations.

  • Resolve problems, reconcile vendor returns and expedite order deliveries.

  • Collaborate with internal departments when vendor issues arise.

  • Partner with other team members to provide support to Uline's regional locations.

Minimum Requirements

  • Bachelor's degree. Supply chain major a plus.

  • Proficient in Microsoft Office.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site cafe and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-LA1
#CORP

(#IN-PPPUR)

#ZR-HQPUR

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media

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