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Returns Associate Jobs in Appleton, WI (NOW HIRING)

SILVER STAR BRANDS INC

Warehouse Returns

Oshkosh, WI · On-site

$16 - $19/hr

The Returns Processing Associate is responsible for receiving, inspecting, and processing returned merchandise within the warehouse. This role ensures all return transactions are handled accurately ...

BoxLunch & Hot Topic

Sales Associate

Appleton, WI · On-site

$13.75 - $18.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Green Bay, WI · On-site

$13.50 - $18.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Shoe Station at Rogan's

Store Associate

Oshkosh, WI · On-site

$11/hr

We're looking for a friendly, enthusiastic Store Associate who enjoys creating great experiences ... Operate the register: handle cash, give change, and process returns * Use basic math and counting ...

Shoe Station at Rogans

Store Associate

Oshkosh, WI

$11/hr

Were looking for a friendly, enthusiastic Store Associate who enjoys creating great experiences for ... Operate the register: handle cash, give change, and process returns * Use basic math and counting ...

BoxLunch & Hot Topic

Sales Associate

Green Bay, WI · On-site

$13.50 - $18.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Sales Associate

Appleton, WI · On-site

$13.75 - $18.50/hr

We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

Ornua

Warehouse Associate (3rd Shift)

Hilbert, WI · On-site

$15.75 - $18.75/hr

Warehouse Associate (3rd Shift) Are looking for your next new challenge? We have exciting ... WHAT WE CAN OFFER IN RETURN At Ornua Ingredients North America, our Total Rewards package goes far ...

JCPenney

Specialty Associate - Fox River Mall

Appleton, WI · On-site

$14.75 - $16.75/hr

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth ... General Operations - Participates in inventory process and all merchandise transfers, return to ...

Ace Hardware

Rental Associate

Green Bay, WI

$14.50 - $19.25/hr

Kimps Ace Hardware is seeking an hourly rental associate to assist with the manual task throughout ... Inspect equipment for damages, check hour meter readings, cleanliness, and fuel level upon return

BoxLunch & Hot Topic

Seasonal Sales Associate

Appleton, WI · On-site

$13.25 - $15.50/hr

We're on the search for a Seasonal Sales Associate that will help lead our civic minded, pop ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

BoxLunch & Hot Topic

Seasonal Sales Associate

Green Bay, WI · On-site

$13.25 - $15.50/hr

We're on the search for a Seasonal Sales Associate that will help lead our civic minded, pop ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...

LGA Retail, Inc.

Sales Associate

Appleton, WI · On-site

$13.75 - $18.50/hr

SALES ASSOCIATE - Part-Time We are looking for part-time sales associates who are enthusiastic ... return. * Working as a team to help meet the sales goals for the store by ensuring each customer ...

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All JobsReturns Associate JobsReturns Associate Jobs in Appleton, WI

Returns Associate information

See Appleton, WI salary details

$11

$16

$21

How much do returns associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for returns associate in Appleton, WI is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.84 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Appleton, WI are hiring for Returns Associate jobs? Cities near Appleton, WI with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,128 per year, or $16.9 per hour.

Warehouse Returns

SILVER STAR BRANDS INC

Oshkosh, WI • On-site

$16 - $19/hr

Full-time

Re-posted 25 days ago

Job description

Warehouse - Full Time M-F 1st Shift

Overview:

The Returns Processing Associate is responsible for receiving, inspecting, and processing returned merchandise within the warehouse. This role ensures all return transactions are handled accurately, efficiently, and in accordance with company policies to support inventory accuracy and customer satisfaction.


Key Responsibilities:

  • Open cartons and inspect returned items for condition and accuracy of item sent
  • Verify documentation or create necessary paperwork to verify customer information and reason codes
  • Make decisions on disposition of product based on company guidelines and training provided
  • Repackage items for restocking when needed
  • XL area involves picking products to fill orders out of warehouse locations
  • Running a make-to-size carton maker when needed for orders
  • Palletizing orders based on carrier designation
  • Help and assist in other areas, dictated by workflow needs


The above is intended to describe the general content of and requirements of the performance of this job. It is NOT to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Required education, skills, abilities, and experience:

  • Previous warehouse or return processing experience preferred, but will train
  • Strong attention to detail and accuracy with the ability to make decisions as needed
  • Basic computer skills
  • Use of a pallet jack and hand stacking cartons on a pallet
  • Dependable attendance & work ethic is required
  • Willing to work independently and within a team atmosphere
  • Available for extra hours as needed


Working Conditions and Physical Requirements:


  • Must be able to stand or walk for the duration of the workday
  • Must be able to handle cartons up to 25 pounds
  • Comfortable with a utility knife for opening cartons
  • Comfortable working in a warehouse or production area

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