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Returns Associate Jobs in Appleton, WI (NOW HIRING)

Ace Hardware

Part-Time Rental Associate

Green Bay, WI · On-site

$14.50 - $19.25/hr

Kimps Ace Hardware is seeking an hourly rental associate to assist with the manual task throughout ... Inspect equipment for damages, check hour meter readings, cleanliness, and fuel level upon return

HomeGoods

Merchandise Associate

Appleton, WI · On-site

$14 - $14.50/hr

... returns and counts change back to customer according to established operating procedures Promotes ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Merchandise Associate

Appleton, WI · On-site

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Five Below

Sales Associate

Oshkosh, WI · On-site

$13.50 - $18.25/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Appleton, WI · On-site

$13.75 - $18.50/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

TJX Companies

Merchandise Associate

Green Bay, WI · On-site

$13.25 - $13.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Merchandise Associate

Appleton, WI · On-site

$14 - $14.50/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Five Below

Sales Associate

Green Bay, WI · On-site

$13.75 - $18.50/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Tjx

Merchandise Associate

Green Bay, WI · On-site

$13.25 - $13.75/hr

Accurately rings customer purchases/returns and counts change back to customer according to ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Five Below

Sales Associate

Appleton, WI · On-site

$13.50 - $18.25/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Appleton, WI · On-site

$13.75 - $18.50/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Appleton, WI · On-site

$13.50 - $18.25/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales associate

Neenah, WI · On-site

$14.50 - $19.50/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Green Bay, WI · On-site

$13.75 - $18.50/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales associate

Neenah, WI · On-site

$14.50 - $19.50/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Oshkosh, WI · On-site

$13.50 - $18.25/hr

... returns into exchanges when possible. * Communicate needs to management: Regularly inform ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Truck Country

Parts Counter Associate

Kaukauna, WI · On-site

$16.50 - $21.50/hr

... returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric ... Associates degree or higher preferred * Proficient with Microsoft Office Programs * Excellent ...

Ace Hardware

Part-Time Rental Associate

Green Bay, WI

$14.50 - $19.25/hr

Kimps Ace Hardware is seeking an hourly rental associate to assist with the manual task throughout ... Inspect equipment for damages, check hour meter readings, cleanliness, and fuel level upon return

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All JobsReturns Associate JobsReturns Associate Jobs in Appleton, WI

Returns Associate information

See Appleton, WI salary details

$11

$16

$21

How much do returns associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for returns associate in Appleton, WI is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.84 per hour, depending on experience, location, and employer.

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities near Appleton, WI are hiring for Returns Associate jobs? Cities near Appleton, WI with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,128 per year, or $16.9 per hour.

Part-Time Rental Associate

Ace Hardware

Green Bay, WI • On-site

$14.50 - $19.25/hr

Full-time

Posted 24 days ago

Ace Hardware Corporation rating

6.1

Company rating: 6.1 out of 10

Based on 1,476 frontline employees who took The Breakroom Quiz

36th of 51 rated home improvement retailers

Job description

Kimps Ace Hardware is seeking an hourly rental associate to assist with the manual task throughout the store. Your strong work ethic, reliability and positive attitude will make you an asset to our team.

Essential Functions:

  • Preparing equipment for incoming rental reservations
  • Inspect equipment for damages, check hour meter readings, cleanliness, and fuel level upon return
  • Answer incoming rental phone calls
  • Prepares rental contracts and obtain proper documentation with use of computers (we will provide training on our software).
  • Demonstrate equipment for customers
  • Operate hand trucks, pallet jacks, and other heavy equipment (we will provide training on the proper use of our equipment).
  • Load and unload trailers and trucks
  • Execute deliveries and pick-ups
  • Ability to safely operate power tools
  • Assists with in store sales
  • Other manual labor duties as assigned
  • Job Qualifications:
  • High school or equivalent
  • Valid driver’s license
  • Willing to work on a weekend rotation
  • Paid overtime during busy seasons
  • Must be able to lift over 50 pounds frequently
  • Must possess the ability to stay on task & complete work in a timely manner
  • Strong attention to detail
  • Willingness to follow company policies
  • Previous experience in customer service (preferred)
  • Experience with equipment (preferred but willing to train)
  • The ability to communicate effectively with customers and team members
  • Strong phone communication skills
  • Intermediate computer skills
  • Diligent attention to safety

Our values are centered on mutual respect, job satisfaction, and a shared responsibility to build a great team and efficient work environment.

Must be 18 to apply.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

What Ace Hardware Corporation employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Ace Hardware

Sourced by ZipRecruiter

Ace Hardware is a renowned company in the retail sector, headquartered in Oak Brook, IL, US. Dating back to its foundation in 1924 by a group of businessmen, the company has grown from a single store in Chicago to a global hardware cooperative consisting of more than 5,000 stores in over 60 countries. It operates in the home improvement sector and specializes in hardware, home goods, local niche services, and select specialty retailers. As prevalent in its motto "The Helpful Place", Ace Hardware's mission is to provide customers with high-quality hardware products while delivering exemplary customer service.

Industry

Retail, hardware, plumbing and hvac wholesalers and construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Oak Brook, IL, US

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