1

Returns Associate Jobs in Missouri (NOW HIRING)

Customer Relations Associate

Independence, MO · On-site

$36K - $45K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Customer Service Associate

Saint Charles, MO · On-site

$13.75 - $18.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

Store Sales Associate

Kansas City, MO

$14.75 - $16.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Jefferson City, MO · On-site

$14.25 - $16.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Grandview, MO · On-site

$14.75 - $17/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Saint Louis, MO · On-site

$14 - $16.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Kansas City, MO · On-site

$14.75 - $17/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Florissant, MO

$13.75 - $15.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Kansas City, MO

$14.75 - $17/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Grandview, MO

$14.75 - $17/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Saint Ann, MO · On-site

$14 - $16.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Jefferson City, MO

$14.25 - $16.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Kansas City, MO · On-site

$14.75 - $16.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Kansas City, MO

$14.50 - $16.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Saint Louis, MO

$14 - $16.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Kansas City, MO · On-site

$14.50 - $16.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Florissant, MO · On-site

$13.75 - $15.75/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

Store Sales Associate

Saint Ann, MO

$14 - $16.25/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... returns, voids and checks - Handles maintenance and housekeeping duties as assigned - Provides ...

next page

Showing results 1-20

Returns Associate information

What are Returns Associates?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What are the main challenges a Returns Associate faces when processing returned items, and how can they effectively manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Returns Associate, and why are they important?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities in Missouri are hiring for Returns Associate jobs? Cities in Missouri with the most Returns Associate job openings:
Infographic showing various Returns Associate job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Return of Title IV Specialist

Return of Title IV Specialist

Park University

Parkville, MO • On-site

Full-time

Medical, Dental, Life, Retirement

Posted 13 days ago


Park University rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

273rd of 553 rated colleges and universities


Job description

The Return to Title IV Specialist is responsible for understanding and maintaining compliance within the function of Return of Title IV. Position is responsible for reviewing and understanding Federal Methodology as it pertains to R2T4, leading the R2T4 team within SFA in the areas of Return of Title IV adjustments, Reaffirmations, lender notifications, and "WF" grade report. Will have full working knowledge of all aspects of the drop and withdraw process; Will have full working knowledge of the complexities of R2T4 decision making in a module-heavy environment; Oversees completion of daily workload and resolves student issues when they require special handling; Manages the Satisfactory Academic Progress Appeal process from start to finish, making professional judgement decisions on these appeals independently; Assists other staff in the absence of the Associate Director, ensures completion of scheduled tasks within assigned deadlines, and assists in achieving departmental and organizational goals. This position is data-heavy with a full working knowledge of excel required.
Position Accountabilities
  • Maintaining compliance within the Return of Title IV (R2T4) function in a module based environment
  • Leading the Return of Title IV team to ensure that goals and deadlines are met within the allowed error rate of less than 5%
  • Processing the Return of Title IV calculations and aid adjustments
  • Ensuring the integrity of the add/drop data and integration of that data into PowerFaids
  • Processing of "WF" report at end of each session to process R2T4 on students who fail due to not completing the term
  • Managing the reaffirmation process for students returning to attendance within a semester
  • Ensure adjustments and returns are completed in a timely manner compliant with federal regulations
  • Maintain professional working relationship with Registrar and Student Account departments
  • Manages the Satisfactory Academic Progress Appeal process from start to finish, performing professional judgement decisions independently, working with students, Academic Success Center, and academic advisors to ensure student success following an appeal
  • Assists Student Financial Aid Operations team in the absence of the Associate Director; this requires full knowledge of Title IV regulations and how they impact all functional areas of the financial aid office
  • Other duties as assigned

Position Requirements:
  • Bachelor's Degree required as position is compliance based.
  • Previous experience in Return to Title IV is desired.
  • Ability to work within complex data systems (CX/Jenzabar, PowerFaids).
  • Expected to have a thorough ability to use Excel to manage data (ability to manipulate and interpret data using v-lookup, pivot tables, etc.).
  • Leadership characteristics are required with the ability to hold self and coworkers to high standards in accuracy, deadlines, output, and compliance.
  • Ability to train coworkers in Return to Title IV and other areas of expertise
  • Ability to resolve problems and communicate professionally orally and in writing. Excellent interpersonal skills and ability to maintain good working relationships with outside departments.
  • Ideal candidate would be committed to learning all aspects of the operations of Park Student Financial Aid.
  • Strong orientation toward a high volume and fast-paced environment with demonstrated experience in compliance.
  • Must be able to maintain exceptional level of accuracy while meeting tight deadlines.
  • Previous experience in financial aid or equivalent combination of education and experience is required. Previous experience in Return to Title IV is desired
  • Ability to work independently and make professional judgement decisions on SAP Appeals
  • Ability to multitask, organize and establish priorities are required.

Founded in 1875, Park University is a private, liberal arts university. Park's flagship campus is located in the Kansas City suburb of Parkville, Missouri, on the bluffs overlooking the Missouri River. We offer an excellent benefits package including health, dental, and life insurance, retirement plan, and tuition-paid undergraduate classes for employees and dependents. Park University is an equal-opportunity employer and encourages applications from women and minorities.
Qualified applicants must upload a resume and cover letter that includes salary requirements.

What Park University employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom