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Returns Associate Jobs in Missouri (NOW HIRING)

We Ship Express

Returns Warehouse Associate

Saint Charles, MO · On-site

$15 - $18/hr

Position Summary The Returns Warehouse Associate is responsible for processing returned merchandise, maintaining accurate inventory records, and ensuring products are inspected, sorted, and handled ...

Wertz & Associates

Senior Tax Associate

Saint Louis, MO · On-site

$79K - $98K/yr

Prepare and review tax returns for a diverse client base * Assist with tax planning and compliance across multiple industries * Conduct tax research and analyze complex tax issues * Ensure timely and ...

Focus Partners Wealth

$53K - $71K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Columbia, MO

$55K - $74K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

$55K - $73K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Kansas City, MO · On-site

$57K - $76K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Columbia, MO · On-site

$55K - $74K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Saint Louis, MO · On-site

$56K - $75K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Jefferson City, MO · On-site

$55K - $73K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Saint Louis, MO · On-site

$56K - $75K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Kansas City, MO

$57K - $76K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Independence, MO

$53K - $71K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

Tax Associate

Jefferson City, MO

$55K - $73K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

Focus Partners Wealth

$55K - $74K/yr

Focus Partners Wealth seeks a motivated and qualified individual for the position of Tax Associate ... Analyze, review and compile tax return data. * Prepare federal, state and local income tax returns ...

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All JobsReturns Associate JobsReturns Associate Jobs in Missouri

Returns Associate information

What is a returns associate?

Returns Associates are retail or warehouse employees responsible for handling returned merchandise. They process items that customers bring back, inspect them for quality and damage, update inventory systems, and ensure items are restocked, disposed of, or sent for repair as needed. Returns Associates often interact with customers to resolve concerns, enforce return policies, and help ensure a smooth returns process. Their role is vital for maintaining customer satisfaction and efficient inventory management.

What challenges does a returns associate face when processing returned items, and how can they manage them?

Returns Associates often deal with a high volume of returned products, each requiring careful inspection and documentation to determine the next steps. Common challenges include identifying items that do not meet return criteria, handling irate customers, and ensuring accuracy in record-keeping. To manage these challenges effectively, strong attention to detail, clear communication, and familiarity with company return policies are essential. Collaboration with warehouse staff and customer service teams is also crucial to streamline the process and maintain a positive customer experience.

What skills and qualifications are needed to be a returns associate?

To thrive as a Returns Associate, you need strong attention to detail, organizational skills, and familiarity with inventory management, often supported by a high school diploma or equivalent. Proficiency in warehouse management systems (WMS), barcode scanners, and basic computer software is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure that returned products are processed efficiently and accurately, maintaining inventory integrity and customer satisfaction.

What is the difference between Returns Associate vs Customer Service Representative?

Returns AssociateCustomer Service Representative
Handles product returns, exchanges, and refunds at retail or warehouse locationsProvides general customer support, answers inquiries, and resolves issues across various channels
Requires knowledge of return policies, inventory management, and POS systemsRequires communication skills, problem-solving, and product knowledge
Work environment often includes retail stores or warehousesWork environment includes call centers, retail stores, or online support
Commonly employed in retail, e-commerce, and logistics industriesEmployed across multiple industries including retail, telecom, and service sectors

While both roles involve customer interaction, a Returns Associate specializes in processing product returns and managing inventory, often within retail or warehouse settings. A Customer Service Representative handles a broader range of customer inquiries and support tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What cities in Missouri are hiring for Returns Associate jobs? Cities in Missouri with the most Returns Associate job openings:
Returns Associate jobs near you
Infographic showing various Returns Associate job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Returns Warehouse Associate

We Ship Express

Saint Charles, MO • On-site

$15 - $18/hr

Full-time

Posted 26 days ago

Job description

Join Our Team
We Ship Express is a nationwide provider of warehouse, fulfillment, and logistics services specializing in the wine, beer, and spirits industry. As our business continues to grow, we're looking for a dependable Returns Warehouse Associate to help support our daily operations at our St. Charles facility.
If you're motivated, dependable, and enjoy working in a fast-paced warehouse environment, we'd love to hear from you.
Position Summary
The Returns Warehouse Associate is responsible for processing returned merchandise, maintaining accurate inventory records, and ensuring products are inspected, sorted, and handled according to company standards. This position also supports general warehouse operations, including shipping, receiving, and order fulfillment, to help maintain an efficient and organized warehouse.
Primary Responsibilities
Returns
  • Inspect returned products for accuracy, damage, and resale eligibility.
  • Verify returned items against packing slips, return documentation, and system records.
  • Sort and process returned merchandise according to company procedures.
  • Restock saleable products in the appropriate warehouse locations.
  • Identify, separate, and document damaged or unsaleable products.
  • Accurately enter return information into warehouse inventory systems.
  • Apply new labels or repackage returned products when needed.
  • Maintain an organized and clean returns processing area.
  • Communicate inventory discrepancies or unusual returns to supervisors.

Warehouse
  • Perform quality inspections on incoming and outgoing shipments
  • Pick, pack, and handle materials for orders
  • Process packages for shipment, including packaging, labeling, stacking, and palletizing
  • Complete tasks such as receiving, loading, unloading, stacking, and staging of shipments
  • Load and unload products and materials to and from designated storage area, such as racks, shelves, or vehicles using a forklift and/or pallet jack.
  • Pack product on pallets and secures with protective materials such as strapping and stretch wrap to prevent shifting or damage to items being transported
  • Maintain accurate inventory by reconciling system records with physical inventory counts
  • Ensure accuracy of paperwork and that all required information is stored according to company procedure
  • Ensure proper housekeeping (i.e. free of trash, product in correct location, etc.)
  • Participate in quality improvement processes

Qualifications
  • Ability to inspect products carefully and identify damage, discrepancies, or quality concerns
  • Previous returns processing, inventory, or quality control experience preferred
  • Previous forklift operating experience required
  • Familiarity with shipping practices and handling methods required
  • Ability to work with minimal supervision and a willingness to learn
  • Commitment to quality, accuracy, and maintaining high standards
  • Flexibility to perform a variety of warehouse duties based on operational needs
  • Strong attention to detail
  • Ability to understand and follow written and verbal instructions

Physical Requirements
  • Stand and walk for extended periods throughout the workday
  • Frequently use hands to handle, grasp, and move products
  • Bend, squat, reach, kneel, and climb as needed
  • Safely lift and move items weighing up to 50 pounds
  • Operate warehouse equipment, including pallet jacks and other material-handling equipment

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