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Return Specialist Jobs (NOW HIRING)

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

Belnick, LLC

Specialist, Customer Assurance Returns

Canton, GA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Assurance Returns Specialist will provide excellent customer service to our customers ... Effectively and efficiently manage return cases within Salesforce CRM, including processing return ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

MyFlorida

RETURN RESOLUTION SPECIALIST - 73003281

Tallahassee, FL · On-site

$39K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

RETURN RESOLUTION SPECIALIST - 73003281 Pay Plan: Career Service Position Number: 73003281 Salary: $39,960.00 / annually Posting Closing Date: 08/20/2026 Total Compensation Estimator Tool Florida ...

Cosmo Appliances

Returns Specialist/Processor

Chino, CA · On-site

$17 - $22/hr

  • Medical

  • Retirement

  • PTO

We are looking for a capable Returns Specialist who can assist in ensuring that all warehouse ... Receive return merchandise delivered by freight and small parcel carriers, following all return ...

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Return Specialist information

See salary details

$11

$18

$25

How much do return specialist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for return specialist in the United States is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a return specialist?

To thrive as a Return Specialist, you need strong attention to detail, knowledge of inventory management, and an understanding of return policies, usually supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), return merchandise authorization (RMA) software, and basic office tools like Excel is often required. Excellent problem-solving, communication, and customer service skills help resolve return issues efficiently and maintain positive relationships. These abilities are crucial for ensuring accurate, timely processing of returns, minimizing losses, and upholding customer satisfaction.

What are some common challenges faced by return specialists and how can they be managed effectively?

Return Specialists often encounter challenges such as handling high volumes of return requests during peak seasons, navigating complex return policies, and ensuring customer satisfaction while minimizing losses for the company. Effective management involves strong organizational skills, clear communication with customers and internal teams, and staying updated on company policies. Utilizing return management software and collaborating closely with warehouse and customer service departments can help streamline the process and resolve issues efficiently.

What is the difference between Return Specialist vs Customer Service Representative?

Return SpecialistCustomer Service Representative
Handles product returns, refunds, and exchangesProvides general customer support and assistance
Requires knowledge of return policies and inventory systemsRequires communication and problem-solving skills
Work environment often in retail, e-commerce, or logisticsWork environment in various industries including retail, call centers, and service sectors
Common certifications include customer service or retail trainingOften has similar certifications, focusing on communication skills

The main difference is that Return Specialists focus specifically on processing returns and refunds, often requiring specialized knowledge of policies and inventory systems. Customer Service Representatives provide broader support to customers, handling inquiries, complaints, and general assistance. Both roles require strong communication skills, but Return Specialists have a more niche focus within the customer service domain.

What does a return specialist do?

A return specialist handles processing product returns, exchanges, and refunds for customers. They review return requests, verify purchase details, and coordinate with inventory and customer service teams to ensure smooth transactions, often using retail or warehouse management software.

What states have the most Return Specialist jobs?

States with the most job openings for Return Specialist jobs include:

What job categories do people searching Return Specialist jobs look for?

The top searched job categories for Return Specialist jobs are:

Return Specialist jobs near you
Infographic showing various Return Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $37,729 per year, or $18.1 per hour.

Warehouse Floater - Repair & Returns Specialist

Evolution Power Tools LLC

Davenport, IA • On-site

$15 - $18.50/hr

Full-time

Re-posted 7 days ago

Job description

Position Summary
The Warehouse Floater – Repair & Returns Specialist plays a critical cross-functional role within warehouse operations. This position primarily focuses on power tool repairs and processing retail store returns, while also providing flexible support to pick and pack operations for outbound shipments. The role requires strong mechanical aptitude, attention to detail, and the ability to adapt to shifting operational priorities.
Key Responsibilities

Power Tool Repair & Refurbishment

  • Diagnose, troubleshoot, and perform repairs on returned or damaged power tools.
  • Conduct functional testing to verify tools meet quality and safety standards.
  • Replace defective components and perform routine maintenance as required.
  • Accurately document repair actions, parts used, and repair outcomes in internal systems. (Sales Force, excel, and Outlook) 
  • Escalate complex, unsafe, or reoccurring repair issues to management. 
Retail Returns Receiving & Processing

  • Receive and inspect returned products from retail partners.
  • Assess product condition and determine disposition (repair, refurbish, return to inventory, or scrap).
  • Verify return documentation and maintain accurate inventory records.
  • Ensure returned items are processed efficiently to minimize backlog and inventory discrepancies.
  • Maintain organization and cleanliness of the returns and repair areas.
Pick, Pack & Outbound Operations Support

  • Assist with picking, packing, and staging outbound customer and retail orders as needed.
  • Ensure orders are picked accurately, packaged securely, and prepared for shipment on time.
  • Support inventory movement, replenishment, and cycle count activities.
  • Maintain compliance with safety procedures and warehouse best practices.
Qualifications & Skills

  • Mechanical aptitude and hands-on experience with power tools are strongly preferred.
  • Prior warehouse, returns processing, or repair experience a plus.
  • Ability to read basic schematics, manuals, or repair guides.
  • Strong attention to detail and commitment to quality.
  • Comfortable working in a fast-paced, changing environment.
  • Ability to lift up to 100 lbs. and stand for extended periods.
  • Intermediate computer skills for inventory and repair documentation. (Including ability to type and multi-task on a computer environment) 
Key Attributes

  • Flexible and dependable team player willing to support multiple warehouse functions.
  • Problem-solver with a proactive approach to identifying and resolving issues.
  • Organized, safety-conscious, and quality-driven.
  • Strong work ethic with a willingness to learn new processes and skills.
Work Schedule

  • Full-time position, typically Monday through Friday, during standard warehouse operating hours. (9am to 5:30pm with a half hour lunch) 
  • Schedule may vary based on operational needs, including seasonal volume increases, peak shipping periods, or return surges.
  • Occasional overtime or extended hours may be required to support repairs, returns processing, or outbound shipping deadlines.
  • The role is a floater position, requiring flexibility to shift between repair, returns, and pick/pack functions as workload demands.