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Return Operations Manager Jobs in New Jersey (NOW HIRING)

Quince

Operations Manager

Carneys Point, NJ · On-site

$110K - $137K/yr

As an Operations Manager, you will lead strategic operations within our Returns Warehouse, overseeing a team of Area Managers and their direct reports. Your role is central to driving the success of ...

Quince

Senior Operations Manager

Carneys Point, NJ · On-site

$128K - $157K/yr

As a Senior Operations Manager you will lead strategic operations within our Quince Returns Center, overseeing a team of Area Managers and Operations Managers and their direct reports. Your role is ...

The Grounds Guys

Operations Manager

Howell, NJ · On-site

$28 - $34/hr

Return Rates: You'll ensure quality control to make sure it's rare to ever need to go back to redo ... Job Requirements for Operations Manager * This position requires a proactive leader, who has a ...

Wrist Ship Supply

Be Seen First

Operations Manager

Camden, NJ · On-site

$90K - $115K/yr

Provide leadership and overall direction for site-based operations, including daily execution ... Monitor and manage key cost drivers, including overtime, returns, x-dock activity, and other ...

New

Williams-Sonoma

Operations Manager

New Brunswick, NJ · On-site

Drive operational discipline through performance reviews, metric tracking, and continuous ... improving return and replacement rates * Manage customer escalations and determine appropriate ...

Ulta Beauty

Operations Manager

Edgewater, NJ · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the ...

Ulta Beauty, Inc.

Operations Manager

Freehold, NJ · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the ...

Ulta Beauty

Operations Manager

Freehold, NJ · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the ...

Ulta Beauty, Inc.

Operations Manager

Edgewater, NJ · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the ...

Ulta Beauty, Inc.

Operations Manager

Flemington, NJ · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the ...

Ulta Beauty, Inc.

Operations Manager

Edgewater, NJ · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the ...

Ulta Beauty, Inc.

Operations Manager

Freehold, NJ · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the ...

Ulta Beauty

Operations Manager

Flemington, NJ · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the ...

Ulta Beauty, Inc.

Operations Manager

Flemington, NJ

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the ...

McCollister's

Warehouse Operations Manager

Burlington, NJ · On-site

$75K - $85K/yr

Warehouse Operations Manager Regular Full-Time Managers Burlington, NJ, US 2 days ago Requisition ... returns, and inventory control. * Develop a daily dock and labor plan based on scheduled inbound ...

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Return Operations Manager information

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Infographic showing various Return Operations Manager job openings in New Jersey as of September 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution.

Operations Manager

Carneys Point, NJ • On-site

Quince
See more jobs at Quinceexternal

$110K - $137K/yr

Full-time

Posted 13 days ago

Job description

THE ROLE 

Operations Manager 

We are seeking an Operations Manager to join our growing team. As an Operations Manager, you will lead strategic operations within our Returns Warehouse, overseeing a team of Area Managers and their direct reports. Your role is central to driving the success of our reverse logistics processes while ensuring the highest standards of safety, accuracy, and efficiency.

You'll be responsible for mentoring leaders, optimizing workflows, and implementing data-driven improvements across multiple return functions. Your ability to lead through others, identify operational bottlenecks, and scale best practices will directly impact our customer experience and operational performance.

Responsibilities: 

  • Lead, mentor, and develop a team of Area Managers and their teams to ensure strong leadership, high employee engagement, and consistent execution of warehouse returns processes.
  • Oversee daily operations within the Returns Warehouse, ensuring targets are met for processing speed, inventory accuracy, and customer resolution time.
  • Maintain and promote a culture of safety, ensuring OSHA compliance and adherence to internal safety protocols across all work areas.
  • Monitor performance metrics and conduct regular operational reviews to ensure productivity and quality goals are met, identifying and resolving gaps proactively.
  • Collaborate cross-functionally with HR, Finance, Safety, Facilities, and Inventory Control teams to plan labor, implement policy changes, and optimize performance.
  • Drive and execute continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies to improve turnaround times, reduce cost per unit, and eliminate waste.
  • Partner with the Site Leader and other senior leaders to align team execution with broader organizational goals and future growth initiatives.
  • Foster a positive and productive work environment through coaching, recognition, and regular performance feedback.
  • Perform additional duties as needed to ensure the successful operation and scaling of our returns fulfillment center.

Qualifications:

Required

  • 5+ years of operations leadership experience with 2+ years managing salaried leaders (e.g., Area Managers) in a warehouse, fulfillment, logistics, or distribution setting.
  • Bachelor's degree in Business, Operations, Supply Chain, or a related field (or equivalent experience).
  • Demonstrated success in leading teams to achieve KPIs and operational goals in a fast-paced environment.
  • Availability to work a flexible schedule, including weekends, nights, and holidays as needed.

Preferred

  • Experience overseeing returns or reverse logistics operations in a high-volume environment.
  • Familiarity with Lean, Six Sigma, and continuous improvement practices.
  • Proven ability to lead multiple teams, prioritize competing demands, and deliver results under pressure.
  • Strong communication, problem-solving, and organizational skills.
  • Industry background in e-commerce, apparel, retail, or high-growth warehouse operations is highly desirable.

Physical Requirements:

  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach with or without reasonable accommodation
  • Stand and walk for extended periods during shifts (up to 12 hours), with or without reasonable accommodation
  • Work in an environment with fluctuating noise levels and temperatures.
  • Frequently climb and descend stairs with or without reasonable accommodation 

Pay Range: $110,000 - $137,000

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