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Return Manager Jobs in Modesto, CA (NOW HIRING)

5.11 Tactical

Returns Supervisor

Manteca, CA · On-site

$72K - $75K/yr

Match returned product against Return Authorizations and verify required documentation for accuracy ... Manage daily staffing and workload priorities based on operational needs. * Support 5S, continuous ...

511 Inc

Returns Supervisor

Manteca, CA · On-site

$72K - $75K/yr

Match returned product against Return Authorizations and verify required documentation for accuracy ... Manage daily staffing and workload priorities based on operational needs. * Support 5S, continuous ...

New

DHL

Returns Processor

Modesto, CA · On-site

$20.20/hr

First (1st) Shift Returns Processor Shift: Tuesday - Friday; 6:00am - 4:30pm Pay: $20.20 per hour ... Perform additional duties as assigned by management. Required Education and Experience : * High ...

DPDHL

Returns Processor

Modesto, CA · On-site

$20.20/hr

First (1st) Shift Returns Processor Shift: Tuesday -; Friday; 6:00am -; 4:30pm Pay: $20.20 per hour ... Perform additional duties as assigned by management. Required Education and Experience : * High ...

DPDHL

Returns Processor

Modesto, CA · On-site

$20.20/hr

First (1st) Shift Returns Processor Shift: Monday -; Thursday; 6:00am -; 4:30pm Pay: $20.20 per ... Perform additional duties as assigned by management. Required Education and Experience : * High ...

DHL

Returns Processor

Modesto, CA · On-site

$20.20/hr

First (1st) Shift Returns Processor Shift: Tuesday - Friday; 6:00 am- 4:30pm Pay:$20.20 per hour ... Perform additional duties as assigned by management. Required Education and Experience : * High ...

DPDHL

Returns Processor

Modesto, CA · On-site

$20.20/hr

First (1st) Shift Returns Processor Shift: Tuesday -; Friday; 6:00 am-; 4:30pm Pay:$20.20 per hour ... Perform additional duties as assigned by management. Required Education and Experience : * High ...

DHL

Returns Processor

Modesto, CA · On-site

$20.20/hr

First (1st) Shift Returns Processor Shift: Monday - Thursday; 6:00am - 4:30pm Pay: $20.20 per hour ... Perform additional duties as assigned by management. Required Education and Experience : * High ...

O'Reilly Auto Parts

Assistant Store Manager

Stockton, CA · On-site

$16.90 - $24.90/hr

The Assistant Store Manager will support the Store Manager in areas of sales, customer service ... Ensure retail customer returns and exchanges are processed in an efficient and friendly manner ...

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Return Manager information

See Modesto, CA salary details

$24.3K

$64.7K

$108.1K

How much do return manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for return manager in Modesto, CA is $64,726.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $72,800.00 per year, depending on experience, location, and employer.

What is a return manager?

Return Managers are professionals responsible for overseeing the process of product returns within a company, often within retail, e-commerce, or supply chain sectors. They manage return policies, handle customer inquiries about returns, and coordinate logistics to ensure returned products are processed efficiently and in compliance with company guidelines. Their role typically includes analyzing return data to minimize losses, improve customer satisfaction, and streamline reverse logistics operations. Return Managers also collaborate with customer service, warehouse, and inventory teams to create and implement effective return strategies.

What are the key skills and qualifications needed to thrive as a return manager?

To thrive as a Return Manager, you need strong analytical abilities, inventory management knowledge, and experience in supply chain or logistics, often supported by a relevant degree or equivalent experience. Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP) software, and returns processing tools is typically required. Excellent problem-solving, communication, and customer service skills help you efficiently resolve return issues and coordinate with multiple departments. These skills ensure streamlined return processes, cost control, and high customer satisfaction in a dynamic retail or logistics environment.

What are some common challenges faced by a return manager, and how can they be addressed?

A Return Manager often deals with the complexities of managing high volumes of returned merchandise, ensuring compliance with company policies, and minimizing financial losses. One common challenge is efficiently processing returns while maintaining customer satisfaction, which requires strong organizational skills and clear communication with both customers and internal teams. Addressing these challenges typically involves streamlining return processes, leveraging technology for tracking, and collaborating closely with warehouse, customer service, and inventory departments. Building strong relationships across teams and continuously analyzing return data for trends can also help in proactively reducing return rates.

What is the difference between Return Manager vs Customer Service Representative?

Return ManagerCustomer Service Representative
Oversees return processes, manages return policies, and supervises return staffHandles customer inquiries, resolves issues, and provides product information
Requires knowledge of return procedures, inventory management, and company policiesRequires strong communication skills, problem-solving, and product knowledge
Work environment often includes warehouses, retail stores, or officesPrimarily works in retail stores, call centers, or online support channels
Commonly employed in retail, e-commerce, and logistics industriesEmployed across various industries including retail, telecommunications, and services

The main difference between a Return Manager and a Customer Service Representative is that the Return Manager focuses on managing the entire return process and policies, while the Customer Service Representative handles direct customer interactions and issue resolution. Both roles require strong communication skills, but the Return Manager typically has more responsibilities related to operations and policy enforcement.

What are popular job titles related to Return Manager jobs in Modesto, CA?

For Return Manager jobs in Modesto, CA, the most frequently searched job titles are:

What job categories do people searching Return Manager jobs in Modesto, CA look for?

The top searched job categories for Return Manager jobs in Modesto, CA are:

What cities near Modesto, CA are hiring for Return Manager jobs?

Cities near Modesto, CA with the most Return Manager job openings:

Return Manager jobs near you

Returns Supervisor

5.11 Tactical

Manteca, CA • On-site

$72K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

5.11 Tactical rating

7.1

Company rating: 7.1 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

133rd of 739 rated retailers

Job description

Born in Yosemite, forged in Quantico and built for adventure. 5.11 is a purpose-driven lifestyle brand, rooted in performance, durability, and versatility. Since 1979, we've created gear and apparel for people who live life without limits, delivering gear and apparel that empower them to push boundaries every day.
We're looking for a Returns Supervisor to lead the day-to-day returns operation within our Distribution Center. This role oversees the receiving, processing, disposition, and movement of returned product while ensuring inventory accuracy, productivity, safety, and quality standards are met.
You'll lead a team responsible for getting returned product processed accurately and efficiently, determining product disposition, returning sellable inventory to stock, resolving discrepancies, and ensuring the operation stays organized and on track.
What You'll Do:
  • Lead and coordinate daily returns activities, including receiving, unloading, processing, put-away, and movement of returned product.
  • Supervise, coach, and provide day-to-day direction to team members, ensuring work is assigned effectively and completed accurately and on time.
  • Determine the appropriate disposition of returned and non-conforming inventory.
  • Ensure sellable returned product is processed, put away, and made available for inventory in a timely manner.
  • Match returned product against Return Authorizations and verify required documentation for accuracy.
  • Research inventory and receiving discrepancies to identify errors and support resolution.
  • Ensure returned product is properly counted, labeled, staged, and routed to the appropriate location.
  • Manage daily staffing and workload priorities based on operational needs.
  • Support 5S, continuous improvement, and process improvement initiatives within the department.
  • Ensure equipment, tools, and supplies are available, accounted for, and maintained appropriately.
  • Ensure the safe and efficient use of material handling equipment and reinforce established safety procedures.
  • Identify and communicate safety concerns, operational issues, and opportunities for improvement to leadership.

What You Bring:
  • 3+ years of experience in a warehouse, distribution, fulfillment, or similar operational environment.
  • 1+ year of experience in a lead or supervisory role.
  • Experience with shipping, receiving, returns, and/or inventory control.
  • Ability to lead a team, assign priorities, and manage multiple operational needs in a fast-paced environment.
  • Strong attention to detail with the ability to identify and resolve inventory or processing discrepancies.
  • Clear written and verbal communication skills.
  • Comfortable using computers and warehouse systems to complete daily operational tasks and reporting.
  • Experience working with material handling equipment.
  • Professional, dependable, and able to work effectively with team members and cross-functional partners.

Pay Range: $72,000-$75,000 annually plus bonus based on experience
5.11 offers a best-in-class benefits program including: medical, dental and vision insurance; a 401(k) program with employer match; employer-paid basic life and AD&D insurance. Additionally, employees can choose from several voluntary benefits including: Hospital Indemnity/Accident insurance; Flexible Spending Account/Health Saving Account; Employee Assistance Program; Paid Time Off/Paid Holidays/Sick Time; Casual Dress Code; and Employee Discounts.
*If you are a regular full-time employee working at least 30 hours per week, you and your eligible dependents may participate in 5.11's benefits program.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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