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We are looking for an experienced AI Program Manager to lead enterprise AI and automation initiatives in Lake Forest, Illinois. This role will shape the direction of a digital workforce program, identify high-impact use cases, and guide solutions from initial evaluation through deployment and ongoing optimization. The position partners closely with business stakeholders and technical teams to expand AI adoption, deliver measurable operational value, and assess emerging technologies that support long-term innovation.

Responsibilities:

• Direct the enterprise digital workforce program across intake, prioritization, solution governance, implementation oversight, change enablement, and platform support activities.

• Partner with business leaders and technical teams to uncover automation and agentic AI opportunities that improve efficiency, reduce costs, and strengthen operational outcomes.

• Design end-to-end AI and automation solution approaches using platforms such as Bedrock, Databricks, and other approved enterprise AI environments.

• Evaluate the existing automation portfolio and determine whether solutions should be retired, redesigned, or rebuilt to align with modern AI capabilities.

• Lead adoption efforts for tools such as Microsoft 365 Copilot and Claude Enterprise by creating enablement strategies, user education plans, and engagement programs.

• Establish and grow a network of AI champions across the organization to encourage practical usage, increase confidence, and accelerate business adoption.

• Monitor program performance through recurring reporting that tracks participation, outcomes, and business value tied to capacity gains, cost impact, and revenue contribution.

• Research developing trends in AI and automation, assess enterprise applicability, and run structured pilots that inform future roadmap decisions.

• Guide and mentor AI Solution Analysts by overseeing process assessments and ensuring documentation and design deliverables meet business and audit standards.

• 10+ years of hands-on experience in artificial intelligence, automation, machine learning, or related technology leadership roles.

• Strong background in SAP and designing and deploying AI solutions, including AI model deployment and enterprise AI platform integration.

• Experience identifying business process improvement opportunities and translating them into scalable technical solutions with measurable value.

• Hands-on knowledge of machine learning concepts and tools, including TensorFlow, computer vision, and detection-related applications.

• Familiarity with enterprise technology environments and platforms such as SAP, Databricks, and cloud-based AI ecosystems.

• Demonstrated ability to lead cross-functional programs involving business stakeholders, technical teams, governance processes, and change management.

• Strong communication and stakeholder management skills, with the ability to influence adoption and explain complex AI concepts to varied audiences.

• Experience building, mentoring, or overseeing high-performing teams focused on solution analysis, process evaluation, and AI delivery.