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Retention Strategist Jobs (NOW HIRING)

Retention and Customer Experience Lead

$14.50 - $20/hr

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working ...

Retention Agent

$1.6K - $2.0K/mo

Experience with customer lifecycle management, retention strategies, or patient engagement programs. * Strong outbound calling and relationship-building experience. * Excellent verbal and written ...

DTC Brand Strategist

Atlanta, GA ยท Remote

$45K - $65K/yr

The DTC Brand Strategist owns client growth across social, search, and retention marketing, aligning with Amazon efforts when needed. They lead audits, develop strategy, and oversee execution to ...

Join a dedicated adult education public charter school team to execute high-impact retention and outreach strategies that support adult learner persistence, engagement, and attendance outcomes.

Retention Specialist

Cleveland, OH ยท On-site

$19.23/hr

Develop and implement strategies for successful internship site partnership, job placements and employment retention efforts. * Travel to worksites to meet and support employed El Barrio graduates ...

Develop and implement strategies for successful internship site partnership, job placements and employment retention efforts. * Travel to worksites to meet and support employed El Barrio graduates ...

The Retention Specialist will assist the Director and collaborates with campus partners to support the development of comprehensive academic interventions strategies and provide intentional support ...

$10.50 - $14.50/hr

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working ...

The Challenge As a Senior Renewals Associate, you are a strategic driver of customer retention and revenue predictability. You bring rigor to every renewal conversation - leading with insight ...

Showing results 41-60

Retention Strategist information

See salary details

$45K

$139.9K

$177.5K

How much do retention strategist jobs pay per year?

As of Sep 15, 2026, the average yearly pay for retention strategist in the United States is $139,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $157,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Retention Strategist jobs?

For Retention Strategist jobs, the most frequently searched job titles are:

Retention Specialist

Orlando, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

Join Our Growing Team at AutoPayPlus!

Location: Orlando, FL (On-site)
Employment Type: Full-Time

Are you passionate about helping people while building a rewarding career? AutoPayPlus is looking for a Retention Specialist to join our growing team.

In this role, you'll make a meaningful impact by helping members overcome financial challenges, strengthening long-term relationships, and demonstrating the value of staying enrolled in our program. Every conversation is an opportunity to provide solutions, build trust, and help members stay on track toward their financial goals.

If you're a motivated communicator who enjoys solving problems, building relationships, and delivering exceptional member experiences, we'd love to meet you.

What You'll Do
  • Assist members who are considering canceling their membership by understanding their needs and offering personalized solutions.
  • Educate members on the benefits of AutoPayPlus and available retention options.
  • Proactively reach out to members with account concerns to help prevent cancellations.
  • Re-engage former members who may qualify to return to the program.
  • Document all member interactions accurately within our CRM system.
  • Collaborate with your team to improve the member experience and retention strategies.
  • Meet performance goals related to member retention, quality, and customer satisfaction.
What We're Looking For
  • 2+ years of experience in customer retention, customer service, account management, collections, customer success, or financial services.
  • Excellent communication, active listening, and relationship-building skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Experience using CRM systems (Creatio, Salesforce, HubSpot, or similar).
  • Ability to thrive in a fast-paced, goal-oriented environment.
  • Financial services or FinTech experience is a plus.
  • Bilingual (English/Spanish) is highly preferred.
Why Join AutoPayPlus?

We believe our employees are our greatest asset. That's why we offer:

  • 100% Employer-Paid Medical, Dental amp; Vision Insurance
  • Quarterly Bonus Opportunities
  • 401(k) with Company Match
  • Generous Paid Time Off (PTO) amp; Paid Holidays
  • Ongoing Training amp; Career Growth Opportunities
  • Employee Recognition Programs
  • A collaborative culture focused on teamwork, innovation, and member success
Join Our Team!

If you're passionate about helping people, enjoy building lasting relationships, and are ready to grow your career with a fast-growing financial technology company, we'd love to meet you.

Apply today and make a difference with AutoPayPlus!

AutoPayPlus is an Equal Opportunity Employer.