Financial Center Manager
Portland, OR · On-site
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Financial Center Manager
Portland, OR · On-site
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Financial Center Manager
Portland, OR · On-site
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Financial Center Manager
Portland, OR · On-site
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Manages client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines and coaching * Creates a world ...
Manager, Account Management
Vancouver, WA · Remote
$95K - $110K/yr
Ensures retention of assigned book of business and drives resident adoption. The Manager, Account Management leads a group of Account Managers responsible for retaining and growing a portfolio of ...
Manager, Account Management
Vancouver, WA · Remote
$95K - $110K/yr
Ensures retention of assigned book of business and drives resident adoption. The Manager, Account Management leads a group of Account Managers responsible for retaining and growing a portfolio of ...
Coordinator - Sales / Client Retention
Milwaukie, OR · On-site
$20 - $27.50/hr
Position Summary The Sales Coordinator is responsible for planning, coordinating, directing and managing all day-to-day sales and client retention activities of the Franchise. The coordinator will ...
Coordinator - Sales / Client Retention
Milwaukie, OR · On-site
$20 - $27.50/hr
Position Summary The Sales Coordinator is responsible for planning, coordinating, directing and managing all day-to-day sales and client retention activities of the Franchise. The coordinator will ...
Coordinator - Sales / Client Retention
Milwaukie, OR · On-site
$20 - $27.50/hr
Position Summary The Sales Coordinator is responsible for planning, coordinating, directing and managing all day-to-day sales and client retention activities of the Franchise. The coordinator will ...
Coordinator - Sales / Client Retention
Milwaukie, OR · On-site
$20 - $27.50/hr
Position Summary The Sales Coordinator is responsible for planning, coordinating, directing and managing all day-to-day sales and client retention activities of the Franchise. The coordinator will ...
Renewal Manager
Portland, OR · On-site
$80 - $90/hr
They will also identify opportunities for additional services and help retain customers who may be ... Manage upcoming annual and semiannual service renewals * Contact customers to confirm the correct ...
New
Renewal Manager
Portland, OR · On-site
$80 - $90/hr
They will also identify opportunities for additional services and help retain customers who may be ... Manage upcoming annual and semiannual service renewals * Contact customers to confirm the correct ...
New
Clinical Retention Specialist The Clinical Retention Specialist is a clinically driven retention ... Requires independent judgment in managing day to day customer interactions, prioritizing outreach ...
Clinical Retention Specialist The Clinical Retention Specialist is a clinically driven retention ... Requires independent judgment in managing day to day customer interactions, prioritizing outreach ...
Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth ... Manage staffing plans, workloads, scheduling, budgets, and departmental priorities. * Foster a ...
Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth ... Manage staffing plans, workloads, scheduling, budgets, and departmental priorities. * Foster a ...
Senior Membership Manager
Portland, OR · On-site
Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth ... Manage staffing plans, workloads, scheduling, budgets, and departmental priorities. * Foster a ...
Senior Membership Manager
Portland, OR · On-site
Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth ... Manage staffing plans, workloads, scheduling, budgets, and departmental priorities. * Foster a ...
Senior Membership Manager
Portland, OR · On-site
$110K - $130K/yr
Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth ... Manage staffing plans, workloads, scheduling, budgets, and departmental priorities. * Foster a ...
Senior Membership Manager
Portland, OR · On-site
$110K - $130K/yr
Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth ... Manage staffing plans, workloads, scheduling, budgets, and departmental priorities. * Foster a ...
Apartment Property Manager - Oregon City
Oregon City, OR · On-site
$26/hr
Drive occupancy and retention by delivering a consistent, high-quality resident experience * Manage rent collections, renewals, and financial reporting * Coordinate vendor services, maintenance needs ...
Apartment Property Manager - Oregon City
Oregon City, OR · On-site
$26/hr
Drive occupancy and retention by delivering a consistent, high-quality resident experience * Manage rent collections, renewals, and financial reporting * Coordinate vendor services, maintenance needs ...
District Manager
Portland, OR · On-site
$109K/yr
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
District Manager
Portland, OR · On-site
$109K/yr
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
District Manager
$109K/yr
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
Quick apply
District Manager
$109K/yr
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
District Manager
$109K/yr
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
District Manager
$109K/yr
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
Quick apply
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
District Manager
Portland, OR · On-site
$109K/yr
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
District Manager
Portland, OR · On-site
$109K/yr
Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Managing physical assets including repair and maintenance systems and processes, vendor management ...
Apartment Property Manager - Oregon City
Oregon City, OR · On-site
$26/hr
Drive occupancy and retention by delivering a consistent, high-quality resident experience * Manage rent collections, renewals, and financial reporting * Coordinate vendor services, maintenance needs ...
Quick apply
Apartment Property Manager - Oregon City
Oregon City, OR · On-site
$26/hr
Drive occupancy and retention by delivering a consistent, high-quality resident experience * Manage rent collections, renewals, and financial reporting * Coordinate vendor services, maintenance needs ...
Drive occupancy and retention by delivering a consistent, high-quality resident experience * Manage rent collections, renewals, and financial reporting * Coordinate vendor services, maintenance needs ...
Drive occupancy and retention by delivering a consistent, high-quality resident experience * Manage rent collections, renewals, and financial reporting * Coordinate vendor services, maintenance needs ...
Retention Manager information
See Portland, OR salary details
$24.5K - $30K
12% of jobs
$30K - $35.5K
0% of jobs
$35.5K - $40.9K
11% of jobs
$41.7K is the 25th percentile. Wages below this are outliers.
$40.9K - $46.4K
20% of jobs
The median wage is $47.8K / yr.
$46.4K - $51.9K
31% of jobs
$53.6K is the 75th percentile. Wages above this are outliers.
$51.9K - $57.4K
5% of jobs
$57.4K - $62.9K
7% of jobs
$62.9K - $68.4K
1% of jobs
$68.4K - $73.9K
1% of jobs
$73.9K - $79.4K
5% of jobs
$79.4K - $84.9K
6% of jobs
$24.5K
$52.5K
$84.9K
How much do retention manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for retention manager in Portland, OR is $52,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,945.00 and $58,924.00 per year, depending on experience, location, and employer.
What does a retention manager do?
A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.
What are the common challenges faced by a retention manager, and how can they be addressed?
Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.
What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?
To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.
What is the role of a retention manager?
A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.
What are the most commonly searched types of Retention jobs in Portland, OR?
The most popular types of Retention jobs in Portland, OR are:
What are popular job titles related to Retention Manager jobs in Portland, OR?
For Retention Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Retention Manager jobs in Portland, OR look for?
The top searched job categories for Retention Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Retention Manager jobs?
Cities near Portland, OR with the most Retention Manager job openings:
Bank Of America rating
8.2
Based on 529 frontline employees who took The Breakroom Quiz
51st of 171 rated banks
Job description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.
Responsibilities:
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Required Qualifications:
Desired Qualifications:
Skills:
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - WA - Vancouver - 13411 Se Mill Plain Blvd - MILL PLAIN BC (WA0109)
Pay and benefits information
Pay range
$76,500.00 - $109,200.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.
Responsibilities:
- Develops talent, including proactive sourcing of candidates
- Manages client traffic, engaging and appropriately routing clients, and fostering client retention
- Manages business results through formalized management routines and coaching
- Creates a world class client experience environment
- Manages market-level initiative prescribed by market leaders
- Drives operational excellence by engaging employees on business strategy
- Manages organizational priorities and effective execution
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
- Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
- Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
- Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
- Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
- People Manager & Coach: Knows and develops team members through coaching and feedback.
- Financial Steward: Manages expenses and demonstrates an owner's mindset.
- Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
- Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
Required Qualifications:
- Minimum of one year of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a work team
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
- Can interpret performance results, find opportunities to drive success and hold others accountable to results
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
Desired Qualifications:
- One year of management experience including hiring, coaching and developing direct reports
- Experience in financial services and knowledge of financial services industry, products and solutions
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
- Bilingual skills
Skills:
- Coaching
- Customer Service Management
- Customer and Client Focus
- Performance Management
- Talent Development
- Business Operations Management
- Recruiting
- Result Orientation
- Risk Management
- Sales Performance Management
- Inclusive Leadership
- Leadership Development
- Prioritization
- Problem Solving
- Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - WA - Vancouver - 13411 Se Mill Plain Blvd - MILL PLAIN BC (WA0109)
Pay and benefits information
Pay range
$76,500.00 - $109,200.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
What Bank Of America employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Bank Of America
Sourced by ZipRecruiter
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US