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Retention Associate Jobs in Temple, TX (NOW HIRING)

Associate, Warehouse

Mcgregor, TX

$21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a skilled and detail-oriented Warehouse Associate to join our team! In this role ... Drive the highest levels of employee retention and engagement to ensure a sustainable workforce.

Associate, Warehouse

Mcgregor, TX · On-site

$21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a skilled and detail-oriented Warehouse Associate to join our team! In this role ... Drive the highest levels of employee retention and engagement to ensure a sustainable workforce.

Associate, Warehouse

Mcgregor, TX

$21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a skilled and detail-oriented Warehouse Associate to join our team! In this role ... Drive the highest levels of employee retention and engagement to ensure a sustainable workforce.

Property Manager

Temple, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position also creates a positive experience for the residents, associates, and clients. * Manage the day-to-day operations of the property including resident satisfaction and retention, full ...

Property Manager

Killeen, TX

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position also creates a positive experience for the residents, associates, and clients. * Manage the day-to-day operations of the property including resident satisfaction and retention, full ...

Property Manager

Killeen, TX

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position also creates a positive experience for the residents, associates, and clients. * Manage the day-to-day operations of the property including resident satisfaction and retention, full ...

Property Manager

Killeen, TX · On-site

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position also creates a positive experience for the residents, associates, and clients. * Manage the day-to-day operations of the property including resident satisfaction and retention, full ...

Floating Property Manager

Temple, TX · On-site

$36 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position also creates a positive experience for the residents, associates, and clients. * Manage the day-to-day operations of the property including resident satisfaction and retention, full ...

Retail Store Manager

Temple, TX · On-site

$57K - $108K/yr

  • Medical

  • Retirement

  • PTO

Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. * Cascades information to associates ...

Retail Store Manager

Killeen, TX · On-site

  • Medical

  • Retirement

  • PTO

Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. * Cascades information to associates ...

Retail Store Manager

Killeen, TX · On-site

  • Medical

  • Retirement

  • PTO

Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. * Cascades information to associates ...

Retail Store Manager

Temple, TX · On-site

  • Medical

  • Retirement

  • PTO

Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. * Cascades information to associates ...

Retail Store Manager

Temple, TX · On-site

  • Medical

  • Retirement

  • PTO

Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. * Cascades information to associates ...

Retail Store Manager

Killeen, TX · On-site

  • Medical

  • Retirement

  • PTO

Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. * Cascades information to associates ...

Retail Store Manager

Killeen, TX

$57K - $108K/yr

  • Medical

  • Retirement

  • PTO

Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. * Cascades information to associates ...

Retail Store Manager

Temple, TX · On-site

$57K - $108K/yr

  • Medical

  • Retirement

  • PTO

Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. * Cascades information to associates ...

Showing results 41-60

Retention Associate information

See Temple, TX salary details

$8

$17

$29

How much do retention associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for retention associate in Temple, TX is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.75 per hour, depending on experience, location, and employer.

What is a retention associate?

Retention Associates are professionals who focus on maintaining and improving customer loyalty for a company. Their main responsibilities include reaching out to existing customers, addressing their concerns, and offering solutions to prevent them from leaving the company. They often work in customer service or sales departments and use their communication skills to resolve issues and ensure customer satisfaction. Retention Associates play a vital role in reducing customer churn and supporting company growth.

What skills and qualifications are needed to be a retention associate?

To thrive as a Retention Associate, you need strong customer service skills, analytical abilities, and a background in sales or customer support, often supported by a relevant degree. Familiarity with CRM software, customer engagement tools, and data analysis platforms is typically required. Excellent communication, problem-solving, and emotional intelligence are vital soft skills for building rapport and addressing customer concerns. These skills are crucial for minimizing customer churn, enhancing satisfaction, and sustaining company growth.

What are common challenges faced by retention associates, and how can they be addressed?

Retention Associates often encounter the challenge of engaging customers who are considering leaving a service or subscription. Handling difficult conversations, understanding customer concerns, and tailoring retention strategies require strong communication and problem-solving skills. Building rapport quickly and demonstrating empathy are essential for success. Many companies provide ongoing training, mentorship, and data-driven tools to help Retention Associates overcome these challenges and achieve their targets.

What is the difference between Retention Associate vs Customer Service Representative?

AspectRetention AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice setting, often in finance, telecom, or subscription servicesCall centers, retail, or office environments across various industries
Employer & Industry UsageCommon in subscription-based industries, telecom, financeWidely used across retail, telecom, healthcare, and service sectors
Common Search & Comparison IntentOften compared for roles focused on customer retention and loyaltyCompared for roles emphasizing customer support and issue resolution

While both roles involve interacting with customers, a Retention Associate primarily focuses on retaining customers through proactive engagement and loyalty strategies, whereas a Customer Service Representative handles general inquiries and resolves issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What job categories do people searching Retention Associate jobs in Temple, TX look for?

The top searched job categories for Retention Associate jobs in Temple, TX are:

What cities near Temple, TX are hiring for Retention Associate jobs?

Cities near Temple, TX with the most Retention Associate job openings:

Infographic showing various Retention Associate job openings in Temple, TX as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,742 per year, or $17.7 per hour.

$21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Knauf Insulation rating

9.2

Company rating: 9.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential, commercial, industrial, marine, OEM and metal building applications, using post-consumer recycled materials.

We welcome passionate and creative individuals who thrive in an entrepreneurial, collaborative and ever-changing environment. 

Pay Rate: $21.75/hr. 

Shift Premium: $1.00/hr. 

Perfect Attendance Bonus: $0.75/hr.

Up to a 5% quarterly bonus!

Our benefits go beyond just providing coverage. 

We’re committed to the whole you – your health, wealth, peace of mind, self and community. 

Our benefits include:

  • Medical, Dental, Vision – starting on day one!
  • Virtual Medical Services
  • Fertility and adoption benefits
  • 401(k) Retirement Plan (earn 100% matching on your first 6% contribution and fully vested day one)
  • Paid parental leave
  • Paid Family Leave
  • Company provided Salary Continuance (Short-term Disability)
  • Company paid life insurance
  • Paid Time Off (PTO) 
  • Paid Holidays
  • Anniversary pay (12-hour shifts)
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • A full-time work schedule that allows you to only work half the time!
  • Plus, more!

Growth opportunities are available! 

Apply online or contact us to hear why our employees appreciate being part of the Knauf family!

About the Role:

We are seeking a skilled and detail-oriented Warehouse Associate to join our team!

In this role, you will be responsible for efficiently handling materials, products, and inventory within the warehouse. Key duties include loading and unloading materials, operating forklifts and other industrial vehicles safely, and ensuring accurate record-keeping for inventory and distribution. You will also label and monitor outgoing products, verify order accuracy, and participate in maintaining a clean and organized workspace during scheduled downtime. The ideal candidate will have strong organizational skills, attention to detail, and a commitment to safety and efficiency in all tasks.


  • Read and interpret work orders or follow verbal instructions to determine materials or containers to be moved, ensuring accuracy and efficiency.
  • Load and unload materials, including packaging supplies and finished goods, to and from designated warehouse areas.
  • Safely operate forklifts, clamp trucks, and other powered industrial vehicles to transport materials, products, and items to assigned locations.
  • Accurately record materials or items received, distributed, or moved, ensuring all paperwork (e.g., move sheets and load sheets) is completed correctly.
  • Review customer orders, work orders, shipping orders, and requisitions to identify items to be moved, gathered, or distributed.
  • Label materials with proper identifying information and monitor outgoing finished products for accuracy and quality.
  • Perform inventory counts and ensure items are distributed within the plant according to company standards, including proper rotation of date codes.
  • Use computer systems to enter and maintain inventory records, ensuring data accuracy and up-to-date tracking.
  • Conduct routine equipment checks and operate powered industrial vehicles in compliance with safety protocols.
  • Participate in scheduled downtime activities, including cleaning equipment and designated areas throughout the plant, to maintain a safe and organized workspace.
  • Assist in organizing and maintaining warehouse storage areas to optimize space and improve workflow efficiency.
  • Communicate effectively with team members and supervisors to ensure smooth operations and resolve issues promptly.
  • Inspect incoming and outgoing shipments to verify accuracy, quality, and compliance with company standards.
  • Support continuous improvement initiatives by identifying opportunities to enhance warehouse processes and efficiency.
  • Adhere to all safety guidelines, company policies, and standard operating procedures to maintain a safe and productive work environment.
  • Drive the highest levels of employee retention and engagement to ensure a sustainable workforce.
  • Foster a culture of innovation, collaboration, and accountability within the organization.
  • Instill an environment of inclusion, where all employees feel that they can contribute and impact the company in a positive manner.

Education: 

  • High school diploma or general education degree (GED) preferred.
  • Must be able to obtain and maintain current OSHA Certified Powered Industrial Vehicle operator license.

Experience: 

  • Minimum of one (1) year of warehouse/forklift experience.
  • Minimum of two (2) years of industrial experience in a manufacturing environment.
  • Must have exhibited excellent attendance in prior work history and be committed to maintaining such attendance. This is a key qualification, due to the unusual nature of the operation.

To perform this job successfully, individuals must demonstrate the following:

  • Observe safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
  • Accurately count and perform basic math functions, including mental calculation of simple equations and/or fractions.
  • Must be able to sufficiently read, write, and understand English.

It is the policy of Knauf Insulation to provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status or any other protected characteristic prohibited by applicable law.


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