ZipRecruiter

Log In

1

Retention Account Manager Jobs in Matawan, NJ (NOW HIRING)

OptionMetrics

Account Manager

New York, NY · On-site

Work with Senior Account Managers to enhance revenue retention and build relationships with clients - proactively identifying and taking measures to mitigate risk to ensure clients are satisfied and ...

OptionMetrics

Account Manager

New York, NY · On-site

$90K - $140K/yr

Work with Senior Account Managers to enhance revenue retention and build relationships with clients - proactively identifying and taking measures to mitigate risk to ensure clients are satisfied and ...

OptionMetrics

Account Manager

New York, NY · On-site

$90K - $140K/yr

Work with Senior Account Managers to enhance revenue retention and build relationships with clients - proactively identifying and taking measures to mitigate risk to ensure clients are satisfied and ...

MLabs

Founding Account Manager

New York, NY

$100K - $180K/yr

Risk Mitigation & Retention: Identify delivery risks early, proactively de-escalate potential ... Proven track record of managing enterprise accounts valued at $150k+ Annual Contract Value (ACV)

MLabs

Founding Account Manager

New York, NY · On-site

$100K - $180K/yr

Risk Mitigation & Retention: Identify delivery risks early, proactively de-escalate potential ... Proven track record of managing enterprise accounts valued at $150k+ Annual Contract Value (ACV)

Octus

Account Manager

New York, NY · Hybrid

Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention * Collaborate with customer success to ...

Celerant Tech

Account Manager

Iselin, NJ · On-site

$50K - $70K/yr

Account Manager - SaaS Retail Software Location: Fully Remote (with annual team events) or able to ... Client Advocacy & Retention ? Represent the voice of the client internally, collaborating cross ...

Celerant Tech

Account Manager

Iselin, NJ · On-site

$50/hr

Account Manager - SaaS Retail Software Location: Fully Remote (with annual team events) or able to ... Client Advocacy & Retention ? Represent the voice of the client internally, collaborating cross ...

Celerant Tech Corp

Account Manager

Iselin, NJ · Remote

$50/hr

Description Account Manager - SaaS Retail Software Location: Fully Remote (with annual team events ... Client Advocacy & Retention ? Represent the voice of the client internally, collaborating cross ...

Akkadian Labs

Account Manager

Hoboken, NJ · On-site +1

Who You Are We are hiring an Account Manager to lead retention, renewal, and expansion efforts across an assigned book of business. This is a quota-carrying role for someone who stays closely ...

Akkadian Labs

Account Manager

Hoboken, NJ · Remote

Who You Are We are hiring an Account Manager to lead retention, renewal, and expansion efforts across an assigned book of business. This is a quota-carrying role for someone who stays closely ...

Akkadian Labs

Account Manager

Hoboken, NJ · Remote

Who You Are We are hiring an Account Manager to lead retention, renewal, and expansion efforts across an assigned book of business. This is a quota-carrying role for someone who stays closely ...

Veho Tech, Inc.

Account Manager

New York, NY · On-site

$100K - $120K/yr

Retention, Growth & Client Satisfaction: Own net revenue retention and account growth targets for ... Account Management Expertise: 5+ years of experience in Account Management, Client Success, or a ...

New

Viant Technology

Account Manager

New York, NY

$75K - $90K/yr

In this dynamic role, the Account Manager owns the client-facing relationship, ensuring superior service through pre-sales support, campaign management, relationship development, account retention ...

Octus

Account Manager

New York, NY · On-site

Account Management responsibilities * Manage all aspects of the renewal cycle for Octus ... Proven success in hitting quota and retention targets * Organized, detail-oriented with the ability ...

Conductor

Account Manager

New York, NY · On-site

Define and implement a clear vision and business plan for your accounts to drive net retention * Proactively manage pipeline and renewals to meet quarterly net retention targets across a set of ...

Alera Group

Account Manager

Manhattan, NY · Hybrid

$90K - $110K/yr

OVERVIEW At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage ... We're seeking a Account Manager who will make a meaningful impact by delivering proactive client ...

next page

Showing results 1-20

All JobsRetention Account JobsRetention Account Manager JobsRetention Account Manager Jobs in Matawan, NJ

Retention Account Manager information

See Matawan, NJ salary details

$30.5K

$68K

$109.5K

How much do retention account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for retention account manager in Matawan, NJ is $68,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $81,100.00 per year, depending on experience, location, and employer.

What is a retention account manager?

Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.

What skills and qualifications are needed to thrive as a retention account manager?

To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.

How does a retention account manager typically collaborate with other departments to improve customer retention?

Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.

What is the difference between Retention Account Manager vs Customer Success Manager?

AspectRetention Account ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring overall customer satisfaction and success
MetricsCustomer retention rate, renewal rateCustomer satisfaction scores, Net Promoter Score (NPS)
Work EnvironmentAccount management, client communicationOnboarding, ongoing support, relationship building
Common Industry UsageSales, SaaS, subscription servicesTech, SaaS, service industries

While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.

How much does a retention account manager get paid?

Retention account managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, industry, and location. Many roles also include performance bonuses and benefits, and strong communication and CRM skills are often required.

What job categories do people searching Retention Account Manager jobs in Matawan, NJ look for?

The top searched job categories for Retention Account Manager jobs in Matawan, NJ are:

What cities near Matawan, NJ are hiring for Retention Account Manager jobs?

Cities near Matawan, NJ with the most Retention Account Manager job openings:

Retention Account Manager jobs near you
Infographic showing various Retention Account Manager job openings in Matawan, NJ as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,002 per year, or $32.7 per hour.

Account Manager

East Windsor, NJ • On-site

Panacea Healthcare Solutions
Health Care and Social Assistance • 51 - 200 employees
Learn more about Panacea Healthcare Solutionsexternal

$150K - $175K/yr

Full-time

Posted 25 days ago

Job description

Description:

We're looking for a motivated, relationship-driven Account Manager to join Panacea Healthcare Solutions and support the continued growth of MedLearn, our healthcare education and compliance division. This role is responsible for growing and retaining an established portfolio of healthcare customers while developing new opportunities within existing accounts.


This role is ideal for an early- to mid-career sales professional who enjoys building long-term customer relationships, providing consultative solutions, and growing recurring revenue. The Account Manager will own an assigned territory of small and mid-sized healthcare organizations, managing existing customer relationships while proactively developing new opportunities through inbound leads, former customer outreach, and account expansion. Each territory includes a defined portfolio of customers, inbound inquiries generated through marketing efforts, and opportunities to recover inactive accounts and introduce additional products and subscription solutions.


This role serves as the first step in MedLearn's Sales Career Path, with opportunities to advance into Regional Account Manager and Senior Regional Account Manager positions based on performance. 

Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Achieve or exceed annual revenue goals of $150,000-$175,000 during the first full year. 
  • Manage an assigned territory and customer portfolio, balancing customer retention, account expansion, inbound lead management, and former customer recovery activities. 
  • Respond promptly and professionally to inbound marketing inquiries, webinar registrations, product interest requests, and content download leads. 
  • Build and maintain strong, long-term customer relationships through regular communication and consultative engagement. 
  • Identify opportunities for cross-selling, upselling, and new subscription sales within existing customer accounts. 
  • Re-engage inactive customers and recover former accounts through proactive outreach efforts. 
  • Conduct discovery conversations to understand customer challenges, goals, and educational needs related to coding, compliance, reimbursement, and healthcare operations. 
  • Develop and maintain a healthy sales pipeline through outbound prospecting, customer follow-up, and relationship management. 
  • Utilize HubSpot CRM to document customer interactions, manage opportunities, maintain accurate records, and forecast sales activity. 
  • Collaborate with Marketing, Product Management, Customer Success, and Editorial teams to support customer success and revenue growth objectives. 
  • Maintain knowledge of healthcare industry trends, regulatory changes, and MedLearn's evolving product portfolio. 
  • Represent MedLearn with professionalism, integrity, and a customer-focused approach in all interactions. 
  • Performs other duties as assigned.


MINIMUM QUALIFICATIONS

  • Bachelor's degree preferred. 
  • 1-3 years of experience in B2B sales, account management, customer success, healthcare, education, SaaS, or related customer-facing roles preferred. 
  • Demonstrated ability to build and maintain customer relationships. 
  • Strong verbal, written, presentation, and interpersonal communication skills. 
  • Comfortable conducting outbound calls and customer conversations. 
  • Experience managing customer accounts, sales opportunities, or revenue objectives. 
  • Experience using CRM software; HubSpot experience preferred. 
  • Strong organizational skills with the ability to manage multiple priorities and deadlines. 
  • Self-motivated, results-oriented, and capable of working independently in a remote environment. 
  • Ability to analyze customer needs and recommend solutions that create value for the customer and the organization. 
  • Ability to use independent judgment, common sense, and principles of influence in the performance of tasks.