1

Retention Account Executive Jobs in Indiana (NOW HIRING)

Account Executive - Outside Sales Territory-Based | Client-Facing Market Role Company: LocaliQ ... Manage and grow a territory by balancing new business development, client retention, and account ...

Account Executive - Outside Sales Territory-Based | Client-Facing Market Role Company: LocaliQ ... Manage and grow a territory by balancing new business development, client retention, and account ...

Account Executive - Outside Sales Territory-Based | Client-Facing Market Role Company: LocaliQ ... Manage and grow a territory by balancing new business development, client retention, and account ...

To connect with us, visit www.usatodayco.com Account Executive - Outside Sales Territory-Based ... Manage and grow a territory by balancing new business development, client retention, and account ...

The Account Executive is a field sales role responsible for client retention and growth. Account Executives build trust-based relationships with C-Level Executives and their teams.They understand the ...

This is all powered by our focus on hiring and retaining extraordinary people. Principal Duties and Responsibilities * The primary responsibility of an Account Executive is to build a book of ...

Summary: The Account Executive develops and retains business in the assigned region. Critical Job Functions: * Develops new business through a variety of prospecting and development techniques ...

Summary: The Account Executive develops and retains business in the assigned region. Critical Job Functions: * Develops new business through a variety of prospecting and development techniques ...

Summary: The Account Executive develops and retains business in the assigned region. Critical Job Functions: * Develops new business through a variety of prospecting and development techniques ...

Role Overview The Security Account Executive is responsible for generating new business, expanding existing accounts, and supporting customer retention across an assigned territory. Success in this ...

next page

Showing results 1-20

Retention Account Executive information

What is a retention account executive?

A Retention Account Executive is a sales and customer service professional focused on maintaining and nurturing existing client relationships to reduce customer churn. They work with current customers to ensure satisfaction, address concerns, and offer solutions or products that fit their needs. Their primary goal is to retain clients, increase customer loyalty, and maximize the lifetime value of each account. This role often involves proactive outreach, upselling, and collaborating with other departments to resolve issues quickly.

What are the key skills and qualifications needed to thrive as a retention account executive, and why are they important?

To thrive as a Retention Account Executive, you need strong sales acumen, account management experience, and a proven track record in customer retention, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM software like Salesforce, customer analytics tools, and sales enablement platforms is commonly required. Outstanding interpersonal skills, active listening, and problem-solving abilities help you build lasting client relationships and resolve concerns proactively. These skills are crucial for maximizing customer loyalty, reducing churn, and driving revenue growth for the organization.

What are the most common challenges faced by retention account executives, and how can they be overcome?

Retention Account Executives often face challenges such as handling dissatisfied clients, addressing complex product or service issues, and maintaining high renewal rates in a competitive environment. To overcome these, it's essential to build strong, proactive relationships with clients by regularly checking in, understanding their evolving needs, and providing tailored solutions. Collaborating closely with customer support, product teams, and sales colleagues also helps in quickly resolving issues and identifying upsell or cross-sell opportunities, ultimately driving customer loyalty and retention.

What is the difference between Retention Account Executive vs Customer Success Manager?

AspectRetention Account ExecutiveCustomer Success Manager
Primary FocusRenewals and upselling existing clientsEnsuring overall client satisfaction and long-term success
Work EnvironmentSales-driven, target-orientedRelationship management, support-focused
Required CredentialsSales experience, communication skillsCustomer service skills, industry knowledge
Industry UsageSales and SaaS companiesTech, SaaS, and service industries

While both roles focus on existing clients, the Retention Account Executive primarily aims to renew contracts and upsell, whereas the Customer Success Manager works to ensure overall client satisfaction and retention through ongoing support and relationship building.

What are the most commonly searched types of Retention Account jobs in Indiana?

The most popular types of Retention Account jobs in Indiana are:

What cities in Indiana are hiring for Retention Account Executive jobs?

Cities in Indiana with the most Retention Account Executive job openings:

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago


Gannett rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

45th of 78 rated media


Job description

Account Executive – Outside Sales  

Territory-Based | Client-Facing Market Role 

Company: LocaliQ, powered by the USA TODAY Network 

Location: Outside Sales, territory-based role in Evansville, Indiana and surrounding region.  

About LocaliQ 

At LocaliQ, part of USA TODAY Co., we help businesses grow by bringing together advanced marketing technology, trusted audience reach, and the expertise to turn it into results. In this role, you’ll work at the intersection of digital marketing and one of the most trusted media networks in the country—helping businesses connect with customers across the full marketing funnel. 

You’ll partner with clients to understand their goals, build strategies that combine performance-driven digital solutions with the reach of the USA TODAY Network, and deliver measurable outcomes. This is an opportunity to be part of a team that doesn’t just sell products. We bring together the right mix of solutions to drive real business growth. 

About the Role 

Our Account Executive role is a consultative, relationship-driven sales position for someone who loves owning the full sales cycle—from net-new prospecting through long-term account growth—and who thrives in both hunting and managing client relationships

In this role, you will actively hunt for net-new business, while also managing, growing, and expanding an ongoing book of clients. You’ll create tailored marketing strategies, guide businesses from first conversation through ongoing performance discussions, and continually identify opportunities to deepen partnerships over time. You’ll act as a trusted marketing partner—not a transactional seller—balancing new business development with retention, upsell, and account expansion to drive long-term client value. 

Our Account Executive role is partnered with a post-sales team that manages campaign performance, optimizes results, and prepares reporting. Additional support resources are available, including the Data and Insights team, Client Strategists, and other product-specific resources. 

In your first 90 days, you’ll gain confidence in LocaliQ’s solutions, tools, and sales approach while building meaningful prospecting and discovery habits. By the end of this period, you’ll be owning your territory and sales cycle end-to-end, with the support and coaching needed to set you up for long-term success. 

Why This Role Stands Out: 

  • Competitive base salary with uncapped commission and strong earning potential  
  • President’s Club, contests, and recognition programs for top performers 
  • Consultativefull-cycle sales role with ownership from first conversation through long-term account growth 
  • Hybrid flexibility with autonomy to manage your schedule and territory  
  • Strong onboarding, coaching, and sales enablement to support a successful ramp
  • Access to an extensive mix of digital and traditional marketing solutions, enabling consultative, end-to-end strategies tailored to each client’s growth objectives
  • Career progression into senior sales and leadership role
  • Backed by marketing expertise, post-sale specialists, and industry-leading tools 

What You Will Do 

  • Build a consistent prospecting cadence using cold calls, email, social outreach, networking, and in-person or virtual meetings to develop a strong pipeline.
  • Manage and grow a territory by balancing new business development, client retention, and account expansion.
  • Lead thoughtful discovery conversations to understand business goals, marketing challenges, and growth opportunities.
  • Build and present data-informed digital and traditional marketing proposals that connect strategy, tactics, and budget to client goals.
  • Own the full sales cycle—from initial outreach through close—while maintaining accurate CRM activity, pipeline management, and forecasting.
  • Partner with internal account management, creative, and strategy teams to support strong client outcomes.
  • Stay engaged post-sale through reporting, optimization, and performance conversations that support renewals and continued growth. 

Qualifications 

  • 2+ years of B2B sales experience with success in new business development, account growth, or business development roles 
  • Ability to run a full-cycle, consultative sales process—from discovery through proposal, negotiation, and close. 
  • Strong prospecting skills across phone, email, social, networking, and relationship-based outreach. 
  • Experience using CRM and sales tools with disciplined pipeline management and follow-up. 
  • Comfort learning and discussing digital marketing solutions such as search, social, display, and video (direct experience is a plus, not required).
  • Excellent communication skills, business curiosity, and the ability to build credibility with diverse clients and stakeholders.
  • Proficiency with CRM, Microsoft Office Suite, and AI tools such as Microsoft Copilot and Perplexity.
  • Valid driver’s license and vehicle insurance

Who Thrives Here

High performers in this role are resilient, self-motivated, and competitive, with a strong drive to outperform and continuously take on greater impact. They are coachable and highly self-directed, comfortable initiating outreach, staying organized, asking thoughtful questions, and using data and tools to work efficiently. Energized by real-time results, they handle rejection well and maintain full ownership of their performance and trajectory. 

Benefits 

We believe high performance should be recognized and supported through compensation, development, and real opportunity to grow your skills. 

  • Competitive base salary + Uncapped commission opportunity  
  • Career progression opportunities  
  • Flexibility and autonomy in a hybrid/remote work environment 
  • High-performance culture with recognition, incentives
  • Comprehensive health coverage options including dental and vision  
  • Generous PTO, including paid holidays  
  • 401K with match
  • Expense reimbursement  
  • Structured onboarding to get you ramped fast  
  • Ongoing coaching from experienced leaders  
  • Access to industry-leading tools, resources, and marketing expertise 

Step into a territory where you can own the full sales cycle, bring smart marketing solutions to the table, and be recognized for the results you deliver. If you’re ready to grow your career and be part of a high-performing team, we encourage you to apply.  #LI-SD1  #LI-hybrid


What Gannett employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom