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Retail Store Operations Jobs in California (NOW HIRING)

Goodwill San Francisco Bay

Retail Store Manager

Ross, CA · On-site

$77K/yr

Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.

FACE FOUNDRIÉ

Store Operations Manager

Pleasanton, CA · On-site

$60 - $80/hr

Our Store Operations Manager should lead from the floor, know our clients, anticipate their needs ... ticket and retail sales. * Resolve client concerns quickly and turn service challenges into ...

FACE FOUNDRIÉ

Store Operations Manager

Pleasanton, CA · On-site

$65K - $70K/yr

Our Store Operations Manager should lead from the floor, know our clients, anticipate their needs ... ticket and retail sales. * Resolve client concerns quickly and turn service challenges into ...

FACE FOUNDRIÉ

Store Operations Manager

Pleasanton, CA · On-site

$65K - $70K/yr

Our Store Operations Manager should lead from the floor, know our clients, anticipate their needs ... ticket and retail sales. * Resolve client concerns quickly and turn service challenges into ...

Pho Prime, LLC

Retail Store Manager

Pasadena, CA · On-site

$250/hr

Responsible for the full operation of the retail store, including opening, closing, staffing, service levels, cash handling, and inventory. * Make staffing adjustments as needed to meet business ...

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Retail Store Operations information

See California salary details

$10

$16

$19

How much do retail store operations jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for retail store operations in California is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.21 per hour, depending on experience, location, and employer.

What is the difference between Retail Store Operations vs Retail Sales Associate?

AspectRetail Store OperationsRetail Sales Associate
Primary FocusManaging store functions, staff, inventory, and overall operationsAssisting customers, selling products, and providing customer service
Required SkillsLeadership, inventory management, problem-solvingCommunication, sales techniques, product knowledge
Work EnvironmentStore management, supervisory roles, operational tasksCustomer-facing, sales floor
Common CertificationsNone required but retail management certifications helpfulNone required

Retail Store Operations roles focus on managing store functions, staff, and inventory, ensuring smooth daily operations. Retail Sales Associates primarily engage with customers, assist with product selection, and drive sales. While both roles are essential in retail, they differ in responsibilities, skills, and focus areas, with operations emphasizing management and logistics, and sales roles emphasizing customer interaction and sales techniques.

What do retail store operations do?

Retail store operations involve managing daily store activities such as inventory management, customer service, sales, merchandising, and staff supervision. The role requires organizational skills, familiarity with point-of-sale systems, and adherence to company policies to ensure smooth store functioning and a positive shopping experience.

What are the most commonly searched types of Retail Store Operations jobs in California?

The most popular types of Retail Store Operations jobs in California are:

What cities in California are hiring for Retail Store Operations jobs?

Cities in California with the most Retail Store Operations job openings:

Retail Store Operations jobs near you
Infographic showing various Retail Store Operations job openings in California as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,422 per year, or $16.1 per hour.

Manager, Experiences Retail Store Operations

Netflix

Los Angeles, CA • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 22 days ago

Netflix rating

5.8

Company rating: 5.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

72nd of 78 rated media

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.
Our Experiences team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, Netflix House, and touring attractions around the world. Netflix Houses are our permanent, always-on, constantly refreshable entertainment venues, where guests can step into their favorite stories. We want these experiences, along with merchandise offerings, to help promote love for our titles so they become part of the zeitgeist for longer periods of time and drive long-term value for Netflix.
Netflix is seeking a Manager, Experiences Retail Store Operations to lead store operations for Netflix's Direct-to-Consumer Retail, with a focus on Netflix House. This role owns store operations end-to-end: from shaping strategy with leadership, to owning the technology and tools that power the stores, to working directly with hourly Retail Crew on the floor. Reporting to the Head of Netflix Experiences Retail, this person will build the processes, systems, and standards for a new and growing retail concept, while making sure day-to-day execution is consistent, efficient, and drives revenue across locations.
The ideal candidate is comfortable working at every level, equally at home presenting a plan to senior leadership and solving a problem on the sales floor mid-shift. They can take a general goal and turn it into a clear, practical process that the Retail Crew can actually follow, and they use data to check that it's working rather than relying on instinct alone. This is a hands-on, build-it-yourself role for someone who wants to help define how a new kind of retail experience runs, including the technology behind it, not just maintain an existing system.
RESPONSIBILITIES
Strategy, Operating Model & Process
  • Define and evolve the store operations strategy for Netflix House and other physical retail touchpoints.
  • Design and maintain the operating model (processes, standards, and SOPs) covering daily store routines, inventory management, fan service, loss prevention, and general store administration.
  • Identify operational gaps through direct floor engagement, Crew feedback, and data analysis, and close them with practical, field-ready solutions.
  • Build, own, and track the efficacy of the loss prevention strategy.
  • Spend periodic time on-site with Retail Crew to understand real operational friction firsthand, building credibility as a partner who solves problems.

Retail Technology & Systems Ownership
  • Own the retail technology stack across venues, including point-of-sale (e.g., Shopify), RFID, inventory management, and other in-store systems and tools.
  • Lead the evaluation, selection, implementation, and ongoing optimization of retail technology to keep Netflix's stores at the forefront of the industry.
  • Partner with IT/Engineering and outside vendors to scope, test, and roll out new systems, managing transitions from planning through go-live.

Performance & Financial Insights
  • Define and monitor key store operations KPIs (inventory accuracy, shrink, sell-through, labor efficiency, guest experience) across venues.
  • Partner with Central Ops and Store Managers to optimize Retail Crew scheduling and hours, ensuring venues are appropriately staffed without overspending on labor.
  • Partner with Finance on store budgets and expense tracking; build reporting that supports leadership decision-making and surface opportunities to improve revenue, conversion, and efficiency.

Cross-Functional Partnership & Communication
  • Act as the main link between HQ strategy and what actually happens on the floor, partnering with Visual Merchandising, Merchandising, Marketing, Finance, and Tech.
  • Partner with Central Ops to ensure a unified approach from Central to onsite teams.
  • Translate cross-functional initiatives (product launches, brand activations, system changes) into clear, store-ready execution plans.
  • Own communications to venue teams, ensuring Crew stay informed without being overwhelmed.
  • Collaborate with our partner vendors and agencies to ensure work is completed on time and on budget according to our agreements.

New Venue Openings & Expansion
  • Lead operational planning and execution for new venue openings, including opening plans, timelines, staffing strategies, training schedules, and readiness checklists.
  • Travel regularly to new and existing venues to support openings, training, and operational assessments.
  • Partner with Design, Construction, Visual Merchandising, IT, and Finance to ensure venues open on time, on budget, and to brand standard.

QUALIFICATIONS
  • 10+ years of retail operations experience, spanning both strategic/HQ-level work and hands-on field or store-level execution.
  • Direct, hands-on experience with retail technology systems: POS platforms (e.g., Shopify), RFID, and inventory management systems, including leading system implementations or major technology transitions.
  • Demonstrated ability to build operational structure in ambiguous, still-forming environments.
  • Data-driven mindset with experience building KPI frameworks, dashboards, and financial/operational reporting.
  • Experience writing and implementing scalable SOPs.
  • Comfortable and credible operating at every level: presenting to senior leadership and working directly alongside hourly Crew.
  • Experience leading new store/venue openings.
  • Experience in experiential, entertainment, hospitality, or non-traditional retail environments a plus.
  • Willingness to travel regularly to Retail touchpoints.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $205,000.00 - $343,000.00.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

What Netflix employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Netflix

Sourced by ZipRecruiter

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Industry

Arts, entertainment, and recreation

Company size

5,001 - 10,000 Employees

Headquarters location

Los Gatos, CA, US

Year founded

1997

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