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Retail Store Operations Manager Jobs in Santa Rosa, CA

Skechers

Retail Assistant Store Manager

Napa, CA

$20.30/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Napa, CA · On-site

$20.30/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Napa, CA

$20.30/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Rocket

Assistant Store Manager

Napa, CA

... operations and ensures a safe and customer-focused environment at all times. You will be ... Qualifications Include : 2-4 years of experience as a Supervisor, or Team Lead at a retail store.

Walgreens

Emerging Store Manager

Santa Rosa, CA · On-site

Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store ...

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See Santa Rosa, CA salary details

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$38

How much do retail store operations manager jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for retail store operations manager in Santa Rosa, CA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $29.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by Retail Store Operations Managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a Retail Store Operations Manager, and why are they important?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a Retail Store Operations Manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
What are popular job titles related to Retail Store Operations Manager jobs in Santa Rosa, CA? For Retail Store Operations Manager jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Retail Store Operations Manager jobs in Santa Rosa, CA look for? The top searched job categories for Retail Store Operations Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Retail Store Operations Manager jobs? Cities near Santa Rosa, CA with the most Retail Store Operations Manager job openings:
Retail Store Operations Manager jobs near you
Retail Assistant Manager - FT

Retail Assistant Manager - FT

Goodwill - Redwood Empire

Santa Rosa, CA • On-site

$23/hr

Full-time

Posted 27 days ago

Job description

POSITION TITLE:             Retail Assistant Manager
STATUS:                           Non-Exempt
DEPARTMENT:                 Donated Goods Retail (DGR)
REPORTS TO:                  Retail Store Manager
SAFETY SENSITIVE:        HIGH – Position is subject to pre-employment physical and, drug & alcohol screening
The starting wage for this position is $23.00 per hour.
CHARACTERISTICS OF THE JOB:
The Assistant Store Manager (ASM) will play a key role by significantly contributing to
the leadership and operational success of the store.  In coordination with the Store
Manager, the Assistant Store Manager will help oversee all daily operations, drive
performance goals, and support training and supervision of staff and volunteers while
creating a positive image of GIRE in the community.  The ASM serves as the Manager
on duty in the absence of the Store Manager.  The specific distribution of time and
priorities may vary based on store location.
PROVIDES SUPERVISION TO: The Assistant Store Manager provides direct supervision of Store Leads, Retail Associates, clients, and volunteers assigned to the location, in alignment with GIRE management principles.
ESSENTIAL FUNCTIONS
  • Adhere to and champion the 1-Touch process to maximize efficiency, safety, production, and sales goals.
  • Maintain inventory quality standards; set standards for each department.
  • Support the store budget and financial objectives under the direction of the Store Manager.
  • Train employees and clients in proper work habits, job responsibilities, and policies/procedures.
  • Complete and submit accurate and timely employee and client payroll records.
  • Effectively resolve issues with DGR team members, clients, and donors, and to hold accountability with timely feedback that includes formal documentation up to and including recommendations for terminations.
  • Identify and communicate recommendations to Store Manager opportunities to improve store operations, performance, and outcomes.
  • Manage the store in accordance with high professional work ethics and integrity as well as Goodwill policies and procedures.
  • Perform frequent bank deposits and change runs in support of business needs, as assigned.
  • Ensure the condition of facility and grounds are neat, clean, and safe.
  • Promptly report and communicate safety concerns, including needed repairs or replacements to the Store Manager.
  • Follow and enforce safety procedures at all times to provide a safe work environment.

ANCILLARY FUNCTIONS:
  • Back up any position in the store as needed to accomplish goals.
  • Exhibit positive leadership resulting in a positive work atmosphere for customers, clients, participants, co-workers, and management.
  • Respond to facility needs outside regular business hours (e.g., alarm calls, emergencies, etc.).
  • Provide support and management to other GIRE Retail Store locations, as assigned.
  • Attend management meetings, as assigned.
  • Perform other job-related duties as assigned by Management.

QUALIFICATIONS:
  • Minimum of two years’ experience in an increasingly responsible supervisory/management position.
  • High School diploma, or equivalent. 
  • Good math skills.
  • Experience supervising or training employees, clients, or volunteers, including delivering instructions and providing regular feedback.
  • Ability to handle and resolve customer inquiries and complaints tactfully and professionally.
  • Able to positively influence and motivate assigned staff through clear communication and management.
  • Computer skills in Word, Excel and Outlook at a beginning to intermediate level.
  • Organized and able to work independently.
  • Good communication skills, both in writing, and orally.
  • Valid CA Class C Driver’s License and proof of personal auto insurance.
  • Must have access to a reliable passenger vehicle that supports completion of essential and ancillary functions of the position.
  • Must have access to a phone to receive emergency and coverage calls.

DESIRED TRAITS AND COMPETENCIES
  • Respect of others.
  • Ability to perform effectively and cooperatively as part of a team.
  • Excellent interpersonal skills and the ability to interact effectively with a diverse population.
  • Excellent attention to detail.
  • Prior experience in a donated goods environment.
  • Bilingual, English and Spanish preferred.

WORK ENVIRONMENT: Exposure to constant low-level noise.  Temperate climate with both indoor and outdoor exposures. Varies walking surfaces - to include tile, carpet, linoleum, concrete, or asphalt.   Overhead and natural lighting.  High level of interaction with the general public.  May be exposed to moderate levels of dust.
PHYSICAL REQUIREMENTS: Continuous bending, stooping, stretching, walking with mobility throughout the store.  Continuous simple grasping.  Frequent to continuous fine finger movement to operate cash register and computer.  Ability to lift up to 50 pounds. Continuous speech and visual skills required.  Occasional vehicle travel.
PROMOTIONAL & DEVELOPMENTAL OPPORTUNITIES:
Position may be promotable to Store Manager with demonstrated mastery of skills, relevant trainings including supervision, administrative tasks, and understanding business needs, goals, and objectives. All promotions are based on business needs.

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