ZipRecruiter

Log In

1

Retail Store Operations Manager Jobs in Santa Ana, CA

AT and T

Retail Store Manager

Corona, CA · On-site

$24K/mo

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and ...

WSLicensing, Inc.

Retail Store Manager

Cerritos, CA · On-site

$70K/yr

Retail Store Manager (Wslala) Wslala is a specialty store offering a wide range of toys, stationery ... Oversee daily store operations, including opening/closing procedures, cash handling, and inventory ...

REVOLVE

Retail Operations Manager

Cerritos, CA · On-site

$100K - $115K/yr

Main purpose of the Retail Operations Manager role: The Retail Operations leader is responsible for ... This role ensures stores operate efficiently, consistently, and in alignment with brand standards ...

Wireless Vision

Retail Store Manager

Compton, CA · On-site

$70K - $73K/yr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Irvine, CA

$70K - $73K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Compton, CA · On-site

$70K - $73K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Compton, CA

$70K - $73K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Anaheim, CA · On-site

$70K - $73K/yr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Los Angeles, CA · On-site

$70K - $73K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Irvine, CA

$70K - $73K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Anaheim, CA · On-site

$70K - $73K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Anaheim, CA

$70K - $73K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

Wireless Vision

Retail Store Manager

Irvine, CA · On-site

$70K - $73K/yr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Responsible for full operation of retail store including opening, closing, staffing, service levels ...

next page

Showing results 1-20

All JobsRetail Store Operations JobsRetail Store Operations Manager JobsRetail Store Operations Manager Jobs in Santa Ana, CA

Retail Store Operations Manager information

See Santa Ana, CA salary details

$12

$23

$36

How much do retail store operations manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for retail store operations manager in Santa Ana, CA is $23.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $27.79 per hour, depending on experience, location, and employer.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are popular job titles related to Retail Store Operations Manager jobs in Santa Ana, CA?

For Retail Store Operations Manager jobs in Santa Ana, CA, the most frequently searched job titles are:

What job categories do people searching Retail Store Operations Manager jobs in Santa Ana, CA look for?

The top searched job categories for Retail Store Operations Manager jobs in Santa Ana, CA are:

What cities near Santa Ana, CA are hiring for Retail Store Operations Manager jobs?

Cities near Santa Ana, CA with the most Retail Store Operations Manager job openings:

Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Santa Ana, CA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,504 per year, or $23.8 per hour.

Manager, Experiences Retail Store Operations

Los Angeles, CA • On-site

Netflix
Arts, Entertainment, and Recreation • 5 - 10K employees

5.8

Company rating: 5.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

72nd of 78 rated media

People enjoy working here

Paid breaks

Uninterrupted breaks

Learn more about Netflixexternal

Full-time

Medical, Life, Retirement, PTO

Posted 7 days ago

Job description

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.
Our Experiences team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, Netflix House, and touring attractions around the world. Netflix Houses are our permanent, always-on, constantly refreshable entertainment venues, where guests can step into their favorite stories. We want these experiences, along with merchandise offerings, to help promote love for our titles so they become part of the zeitgeist for longer periods of time and drive long-term value for Netflix.
Netflix is seeking a Manager, Experiences Retail Store Operations to lead store operations for Netflix's Direct-to-Consumer Retail, with a focus on Netflix House. This role owns store operations end-to-end: from shaping strategy with leadership, to owning the technology and tools that power the stores, to working directly with hourly Retail Crew on the floor. Reporting to the Head of Netflix Experiences Retail, this person will build the processes, systems, and standards for a new and growing retail concept, while making sure day-to-day execution is consistent, efficient, and drives revenue across locations.
The ideal candidate is comfortable working at every level, equally at home presenting a plan to senior leadership and solving a problem on the sales floor mid-shift. They can take a general goal and turn it into a clear, practical process that the Retail Crew can actually follow, and they use data to check that it's working rather than relying on instinct alone. This is a hands-on, build-it-yourself role for someone who wants to help define how a new kind of retail experience runs, including the technology behind it, not just maintain an existing system.
RESPONSIBILITIES
Strategy, Operating Model & Process
  • Define and evolve the store operations strategy for Netflix House and other physical retail touchpoints.
  • Design and maintain the operating model (processes, standards, and SOPs) covering daily store routines, inventory management, fan service, loss prevention, and general store administration.
  • Identify operational gaps through direct floor engagement, Crew feedback, and data analysis, and close them with practical, field-ready solutions.
  • Build, own, and track the efficacy of the loss prevention strategy.
  • Spend periodic time on-site with Retail Crew to understand real operational friction firsthand, building credibility as a partner who solves problems.

Retail Technology & Systems Ownership
  • Own the retail technology stack across venues, including point-of-sale (e.g., Shopify), RFID, inventory management, and other in-store systems and tools.
  • Lead the evaluation, selection, implementation, and ongoing optimization of retail technology to keep Netflix's stores at the forefront of the industry.
  • Partner with IT/Engineering and outside vendors to scope, test, and roll out new systems, managing transitions from planning through go-live.

Performance & Financial Insights
  • Define and monitor key store operations KPIs (inventory accuracy, shrink, sell-through, labor efficiency, guest experience) across venues.
  • Partner with Central Ops and Store Managers to optimize Retail Crew scheduling and hours, ensuring venues are appropriately staffed without overspending on labor.
  • Partner with Finance on store budgets and expense tracking; build reporting that supports leadership decision-making and surface opportunities to improve revenue, conversion, and efficiency.

Cross-Functional Partnership & Communication
  • Act as the main link between HQ strategy and what actually happens on the floor, partnering with Visual Merchandising, Merchandising, Marketing, Finance, and Tech.
  • Partner with Central Ops to ensure a unified approach from Central to onsite teams.
  • Translate cross-functional initiatives (product launches, brand activations, system changes) into clear, store-ready execution plans.
  • Own communications to venue teams, ensuring Crew stay informed without being overwhelmed.
  • Collaborate with our partner vendors and agencies to ensure work is completed on time and on budget according to our agreements.

New Venue Openings & Expansion
  • Lead operational planning and execution for new venue openings, including opening plans, timelines, staffing strategies, training schedules, and readiness checklists.
  • Travel regularly to new and existing venues to support openings, training, and operational assessments.
  • Partner with Design, Construction, Visual Merchandising, IT, and Finance to ensure venues open on time, on budget, and to brand standard.

QUALIFICATIONS
  • 10+ years of retail operations experience, spanning both strategic/HQ-level work and hands-on field or store-level execution.
  • Direct, hands-on experience with retail technology systems: POS platforms (e.g., Shopify), RFID, and inventory management systems, including leading system implementations or major technology transitions.
  • Demonstrated ability to build operational structure in ambiguous, still-forming environments.
  • Data-driven mindset with experience building KPI frameworks, dashboards, and financial/operational reporting.
  • Experience writing and implementing scalable SOPs.
  • Comfortable and credible operating at every level: presenting to senior leadership and working directly alongside hourly Crew.
  • Experience leading new store/venue openings.
  • Experience in experiential, entertainment, hospitality, or non-traditional retail environments a plus.
  • Willingness to travel regularly to Retail touchpoints.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $205,000.00 - $343,000.00.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Netflix logo

About Netflix

Sourced by ZipRecruiter

Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Industry

Arts, entertainment, and recreation

Company size

5,001 - 10,000 Employees

Headquarters location

Los Gatos, CA, US

Year founded

1997

View All Netflix Jobs

What Netflix employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply