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Retail Store Operations Manager Jobs in Norwalk, CT

Cozey

Retail Store Manager

New York, NY · On-site

The mission of the Retail Store Manager at Cozey As a Cozey Store Manager, you are responsible for ... Ensure strong operational discipline, including accurate inventory management, coordination of ...

GOAT USA INC

Retail Store Manager

Lake Grove, NY · On-site

$38.46/hr

This role involves overseeing day-to-day operations, including sales performance, inventory management, and visual merchandising. The Retail Store Manager is also responsible for hiring, orienting ...

AT and T

Retail Store Manager 2

New York, NY · On-site

$66K - $99K/yr

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment, and ...

Michaels Stores

Retail Manager - Operations

Bay Shore, NY · On-site

$17.50 - $23/hr

Store - LI-BAYSHORE, NY Lead the operational processes to deliver sales and profits while ... Retail management leadership experience Physical Requirements * Ability to remain standing for long ...

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Retail Store Operations Manager information

See Norwalk, CT salary details

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How much do retail store operations manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail store operations manager in Norwalk, CT is $23.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $26.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.
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Retail Store Operations Manager jobs near you
Infographic showing various Retail Store Operations Manager job openings in Norwalk, CT as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,949 per year, or $23.1 per hour.

Store Manager - Multi-Unit Retail Operations (UPS Store Network)

The UPS Store #5362

Huntington Station, NY

Full-time

Re-posted 24 days ago

Job description

Store Manager – Multi-Unit Retail Operations (UPS Store Network)

Long Island & NYC

Pay: Competitive, based on experience

11-Location, High-Performing Franchise Network

We’re a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You’ll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.

This is a long-term career role with real advancement — not a typical retail job.

Why This Opportunity Stands Out

You’ll step into an organization with:

  • A dedicated support structure (Ops Manager + Unit Managers)
  • Strong training, coaching, and development programs
  • Clear operational standards, systems, and KPIs
  • Consistent mentorship and real visibility into multi-unit operations
  • Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles

What You’ll Be Responsible For

Leadership & Team Development

  • Coach, train, and mentor team members to hit performance goals
  • Build an accountable, engaged, high-energy culture
  • Participate in hiring, onboarding, and ongoing coaching

Operational Excellence

  • Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
  • Maintain store standards, compliance, and cleanliness
  • Execute daily workflows and ensure smooth store operations

Sales & Customer Experience

  • Drive upselling, engagement, and customer satisfaction
  • Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
  • Ensure every customer receives a premium UPS Store experience

Business & Performance Management

  • Analyze performance reports and implement improvements
  • Control labor, supplies, inventory, and operational costs
  • Set daily priorities and maintain strong store execution

Who Thrives in This Role

You may come from:

  • Retail management
  • Hospitality or service leadership
  • Logistics or shipping operations
  • Customer service leadership
  • Assistant manager or manager roles in fast-paced environments

Ideal candidates are:

  • Strong communicators
  • Naturally great coaches
  • Confident decision-makers
  • KPI-driven
  • Positive, reliable, and customer-focused

What We Offer

  • A structured, supported management environment
  • A high-performing, well-resourced network
  • Clear career path & opportunities for advancement
  • Training, coaching, and ongoing development
  • Competitive pay based on experience

Ready to Lead With Us?

If you’re a strong leader with operational discipline and you want to grow within a multi-unit environment, we’d love to connect.

Apply today to learn more.

Apply