Retail Store Operations Manager Jobs in Madison, WI

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Job Category:
University Staff
Employment Type:
Regular
Job Profile:
Retail Operations Manager
Job Summary:
Retail Operation Manager
Join our Wisconsin Union team as a Retail Operations Manager.
Under general supervision, this unique and high-paced position will manage the Hosto Badger Market Café in Levy Hall. It is a convenient place for students to purchase beverages, espresso drinks, snacks, grab n go products and sundries.
Duties include providing excellent customer service, hiring and scheduling part-time staff, inventory, ordering food, beverages and supplies, meeting with vendors to acquire new products, monitoring daily sales while maintaining proper sanitation standards.
Schedule:
The position's current schedule is Monday -Friday, 7am - 3:30pm.
* Some special event weekends may apply.
Compensation:
$21.41 per hour
-Plus an additional $2.50 per hour for night hours worked (6pm-6am).
-Plus an additional $0.80 per hour for weekend hours worked.
-Plus Time and a half per hour for hours worked on designated legal
holidays.
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund. For a summary of benefits, please see.
https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf
Key Job Responsibilities:

• Audits and maintains retail inventory and completes orders for new products when necessary

• Provides, monitors, and evaluates customer service of retail staff and engages guests by providing information and resolving customer issues and concerns

• Supervises, trains, and/or directs daily operations of staff and a retail facility to adhere to established standards

• Operates and monitors cash handling equipment and related functions; and performs routine financial management activities

Department:
Wisconsin Union - Badger Market Memorial Union (working at Levy Hall)
Compensation:
$21.41 per hour
-Plus an additional $2.50 per hour for night hours worked (6pm-6am).
-Plus an additional $0.80 per hour for weekend hours worked.
-Plus Time and a half per hour for hours worked on designated legal
holidays.
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund. For a summary of benefits, please see.
https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf
Required Qualifications:

• Experience in retail management, supervision or operations for six months or more
• Knowledge of store operations and customer service standards
• Food and Beverage service knowledge
• Excellent leadership, communication, and organizational skills
• Proficient in Microsoft Office Suite and retail management software
• Serv-safe license currently hold or able to obtain within 3 months of hire
• Able to obtain Seller/server certification within 3 months of hire

Preferred Qualifications:
Education:
High School Diploma / GED - Preferred
How to Apply:
Click the "Apply" button to start the application process.
You will be prompted to upload the following documents:
-Resume
-Letter of Qualifications
Resume & letter of qualifications detailing their training and experience relating to the required and preferred qualifications referenced above.
Contact Information:
Rod Rotar
rod.rotar@wisc.edu / 608-263-5596
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
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Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
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