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Retail Store Operations Manager Jobs in Charlottesville, VA

Manage the day-to-day operations of the retail store by efficiently managing the budget, facilities maintenance, merchandise and inventory management, and personnel management to include scheduling ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

Retail Store Manager

Charlottesville, VA · On-site

$57K - $124K/yr

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

Retail Store Manager About Life at PetSmart Our associates are the heart of Team PetSmart. Together ... Evaluates operations and seeks opportunities to continuously improve processes and services.

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Retail Store Operations Manager information

See Charlottesville, VA salary details

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How much do retail store operations manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for retail store operations manager in Charlottesville, VA is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $26.49 per hour, depending on experience, location, and employer.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

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For Retail Store Operations Manager jobs in Charlottesville, VA, the most frequently searched job titles are:

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The top searched job categories for Retail Store Operations Manager jobs in Charlottesville, VA are:

What cities near Charlottesville, VA are hiring for Retail Store Operations Manager jobs?

Cities near Charlottesville, VA with the most Retail Store Operations Manager job openings:

Infographic showing various Retail Store Operations Manager job openings in Charlottesville, VA as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,196 per year, or $22.7 per hour.

Retail Store Manager

Charlottesville, VA • On-site


AAA Club Alliance, Inc.
Personal Services • 1 - 5K employees

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

252nd of 312 rated insurance

People enjoy working here

Good employer

Recommended by parents


$61K - $82K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Join Us Today!
Are you an experienced leader who loves driving success and improving customer experiences? We're looking for a Retail Store Manager who thrives in a fast-paced environment and wants to make a difference in both the team and the community.
Location Address: 616 Albemarle Square, Charlottesville, VA 22901
  • The starting base compensation for this position is $61,959 to $82,064 annual salary. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
  • This position is eligible for a quarterly incentive plan based on store performance, rewarding you for driving success and achieving key objectives.
  • Store hours from Monday to Friday, 9AM to 6PM
  • No Saturdays or Sundays!
  • Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year

What our Retail Store Managers do:
As a Retail Store Manager, you will work closely with the District Director to ensure that your team meets and exceeds sales service goals, while fostering a positive and collaborative environment. Your leadership will play a crucial role in driving store operations, maintaining an excellent customer experience, and supporting the team in delivering quality services.
  • Foster a sales and quality culture by focusing on the achievement of scorecard goals to include revenue growth, sales, and quality standards.
  • Monitor, evaluate, and coach associates to ensure they are meeting their goals by providing quality service and upselling/cross-selling products and services. Mentor and coach less experienced managers and supervisory staff with a focus on complaint resolution, operations management, and coaching techniques.
  • Manage the day-to-day operations of the retail store by efficiently managing the budget, facilities maintenance, merchandise and inventory management, and personnel management to include scheduling, recruitment and retention, and associate development.
  • Collaborate with other business lines (Travel, Automotive, Insurance, Quality, etc.) to ensure a positive customer experience in all areas of customer contact and provide guidance or direction to associates in the absence of the business line leader. Assist retail associates in serving customer needs to include the investigation and resolution of customer complaints in a timely fashion.
  • Demonstrate and promote a culture of Shared Values and teamwork. Participate on special project teams as needed and represent the retail store, district, or region on company-wide committees or workgroups.
  • Prepare and deliver reports as required and ensure the consistent use of analytics to monitor and improve results, and develop plans to enhance operational efficiencies and associate effectiveness.
  • Build relationships in the community to generate business for the retail store and enhance the AAA brand. Partner with Travel Services and/or Distribution Marketing to coordinate promotional events and outreach efforts.
  • Participate on special project teams and represent the store, district, or region on company-wide committees or work groups

What you will need:
  • Bachelor's degree or equivalent experience.
  • At least 5-6 years of business experience, including 2-3 years in a supervisory role.
  • Demonstrate strong computer skills, including proficiency in Microsoft Office, with the ability to navigate multiple websites and programs efficiently in a fast-paced retail environment.
  • Designation or willingness to obtain with 6 months of employment required.
  • Attainment of Membership and Travel Insurance License required within six months of acceptance of the position.
  • Preferred knowledge of Department of Motor Vehicle laws is preferred for the retail store's state. Must pass state requirements for Tag and Title processing. (in states where applicable)
  • Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Join our dynamic team, help build a culture of excellence, and take the next step toward a rewarding career. Apply now!
Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Management


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