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Retail Store Operations Manager Jobs in Amherst, NY

bassett

STORE OPERATIONS ADMINISTRATOR

Amherst, NY

$19 - $21/hr

... manager in the daily operations of the Bassett Home Furnishings retail location, so that the store ... financial objectives, customer experience, and daily tasks are consistently achieved. Our SOAs work ...

Bassett Furniture

STORE OPERATIONS ADMINISTRATOR

Amherst, NY · On-site

$19 - $21/hr

... manager in the daily operations of the Bassett Home Furnishings retail location, so that the store ... financial objectives, customer experience, and daily tasks are consistently achieved. Our SOAs work ...

Bassett Furniture

STORE OPERATIONS ADMINISTRATOR

Amherst, NY · On-site

$19 - $21/hr

... manager in the daily operations of the Bassett Home Furnishings retail location, so that the store ... financial objectives, customer experience, and daily tasks are consistently achieved. Our SOAs work ...

PetSmart

Retail Operations Manager

Amherst, NY · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Amherst, NY · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart Careers

Retail Operations Manager

Amherst, NY · On-site

$20.46 - $40.06/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Amherst, NY · On-site

$20.46 - $40.06/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Amherst, NY · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart Careers

Retail Operations Manager

Amherst, NY · On-site

$20.46 - $40.06/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Amherst, NY

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Amherst, NY

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Amherst, NY · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

PetSmart

Retail Operations Manager

Amherst, NY · On-site

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Overall Store Experience: * Accountable for and provides oversight for the healthcare of store ...

Genuine Parts Company

Store Professional

Batavia, NY · On-site

$18.75/hr

Store Manager / Assistant Store Manager * Works closely with: Counter Sales team, Inventory/Operations staff, and Wholesale customers * Part of: Retail Store Operations within NAPA Physical Demands ...

GPC - Genuine Parts Company

Store Professional

Depew, NY · On-site

$18.75/hr

Store Manager / Assistant Store Manager * Works closely with: Counter Sales team, Inventory/Operations staff, and Wholesale customers * Part of: Retail Store Operations within NAPA Physical Demands ...

Genuine Parts Company

Store Professional

Depew, NY · On-site

$18.75/hr

Store Manager / Assistant Store Manager * Works closely with: Counter Sales team, Inventory/Operations staff, and Wholesale customers * Part of: Retail Store Operations within NAPA Physical Demands ...

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How much do retail store operations manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for retail store operations manager in Amherst, NY is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $24.57 per hour, depending on experience, location, and employer.

What does a retail store operations manager do?

A Retail Store Operations Manager oversees the daily activities and overall functioning of a retail store. Their responsibilities include managing staff, ensuring customer satisfaction, maintaining inventory levels, and implementing store policies and procedures. They also handle scheduling, budgeting, and sales performance analysis. The goal is to achieve operational efficiency and drive sales growth while delivering a positive shopping experience for customers.

What are the key skills and qualifications needed to thrive as a retail store operations manager?

To thrive as a Retail Store Operations Manager, you need strong leadership abilities, retail management experience, and a good understanding of inventory control and sales strategies, often supported by a degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills make someone stand out in this position. These skills and qualities are crucial for effectively leading teams, optimizing store performance, and ensuring a positive shopping experience for customers.

What are some common challenges faced by retail store operations managers, and how can they effectively address them?

Retail Store Operations Managers often encounter challenges such as maintaining high employee morale during busy periods, ensuring inventory accuracy, and meeting sales targets amidst fluctuating customer demand. To address these, managers can implement regular team meetings to foster communication, utilize inventory management systems for greater accuracy, and set clear, achievable goals aligned with broader company objectives. Building strong relationships with staff and providing ongoing training also help in creating a motivated team that can adapt to changing retail environments.

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Retail Store Operations Manager jobs near you

Retail Store Manager

The UPS Store #0647

Niagara Falls, NY • On-site

$55 - $75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Manage the day-to-day operations of the retail location, including opening and closing the store.

  • Monitor customer service delivery, manage personnel activities such as recruiting, training, scheduling, and coaching associates.

  • Oversee store financials, including reporting, inventory management, and cost control.

Job description

This position is for the retail location of The UPS Store - not the warehouse or corporate.

The Retail Store Manager is responsible for the day-to-day operations of the retail location. He or she will open and close the store, manage productivity and ensure the store'steam delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The StoreManager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County, Long Island NY including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, Huntington Station and one location in NYC.

The ideal candidate has a post high school education (college coursework or a degree), five years of customer facing retail management and store operations experience. Strong supervisory / managerial / leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a sales team to optimize performance.

Compensation $55,000 per year and up, depends on skills and experience with room for growth.

RESPONSIBILITIES

  • Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and facilitates weekly or monthly staff meetings
  • Monitors, evaluates and maximizes customer service delivery and customer satisfaction
  • Develops and implements the store marketing program
  • Available on weekends as required
  • Manages the storesfinancial'sand prepares/provides reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Oversees storemaintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned

QUALIFICATIONS

  • 5 years of customer-facing retail operations experience.
  • Advanced education degree, coursework, or tech school desired
  • Previous store management experience required, including personnel and financial management experience
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Bona fide management / leadership skills
  • Willing to accept full accountability for storeoperations

BENEFITS

  • Flexible Schedule (no late nights), the stores are open Mon-Fri 8:30am -7pm, Sat 10am to 5pm, Sun 10am to 3pm.
  • Vacation &Sick Pay
  • Insurance; medical, dental and vision
  • Holidays
  • 401K Retirement Savings Plan with match
  • Paid Training
  • Employee Discounts
  • Uniforms Provided

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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