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Retail Store Manager Jobs in Washington, DC (NOW HIRING)

AT&T

Retail Store Manager

Washington, DC · On-site

$55K - $82K/yr

Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and ...

dollarexpress

Retail Store Manager

Washington, DC · On-site

As a Dollar Express Store Manager in Training you will be responsible for providing exceptional customer service while assisting the Training Manager in the daily operation of a retail store. Under ...

Sun Com Mobile

Retail Store Manager

Oxon Hill, MD · On-site

$40K - $50K/yr

We are seeking a Retail Store Manager to join our team! You will be responsible for the sale of Wireless Devices, Accessories, and Service Plans in a retail setting in partnership with Cricket ...

dollarexpress

Retail Store Manager

Washington, DC · On-site

As a Dollar Express Store Manager in Training you will be responsible for providing exceptional customer service while assisting the Training Manager in the daily operation of a retail store. Under ...

dollarexpress

Retail Store Manager

Washington, DC

As a Dollar Express Store Manager in Training you will be responsible for providing exceptional customer service while assisting the Training Manager in the daily operation of a retail store. Under ...

Michaels Stores

Retail Store Manager

Germantown, MD · On-site

$69K - $93K/yr

Store - DC-GERMANTOWN, MD Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Ollie's

Retail Store Manager

Manassas, VA

$62K - $68K/hr

An Ollie's Retail Store Manager provides the leadership for the successful operation of the entire store. Our Retail Store Managers build and lead Associate teams who are passionate about ...

Michaels Stores

Retail Store Manager

Silver Spring, MD · On-site

$69K - $93K/yr

Store - DC-WHEATON, MD Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Michaels Stores

Retail Store Manager

Fairfax, VA · On-site

$80K - $107K/yr

Store - DC-FAIRFAX/FAIR LAKES, VA Store Managers are expected to spend the vast majority of their ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Michaels Stores, Inc.

Retail Store Manager

Germantown, MD · On-site

$69K - $93K/yr

Store - DC-GERMANTOWN, MD Store Managers are expected to spend the vast majority of their time on ... Public retail store setting supervising Team Members and taking care of our customers; all public ...

Wireless Vision

Retail Store Manager

Silver Spring, MD

$48K - $50K/hr

Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this role, you will represent the T-Mobile brand while managing daily activities of store operations to ...

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Retail Store Manager information

See Washington, DC salary details

$13

$25

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How much do retail store manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for retail store manager in Washington, DC is $25.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $30.24 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail store managers and how can they be effectively addressed?

Retail Store Managers often face challenges such as managing staff turnover, maintaining inventory accuracy, and meeting sales targets. Effective communication and consistent training can help reduce turnover by fostering a positive team environment. Implementing robust inventory management systems and regularly reviewing sales data can help address inventory and sales challenges. Building strong relationships with both employees and customers is also key to creating a productive and engaging retail environment.

What does a retail store manager do?

A retail store manager is responsible for organizing employees, payroll, and schedules at a retail store. It is their job to hire new employees, provide training, manage current employees, and maintain the proper appearance of the store. If the retail store is part of a large chain, the retail store manager will present corporate changes and sales quota expectations to the staff. A retail store manager will also be responsible for monitoring security, handling money matters, and making sure the store is orderly and welcoming.

What is a retail store manager?

Retail Store Managers are responsible for overseeing the daily operations of a retail store. Their duties include managing staff, ensuring excellent customer service, monitoring inventory, meeting sales targets, and handling administrative tasks such as budgeting and scheduling. They play a key role in maintaining store standards and driving business growth. Retail Store Managers also address customer concerns and implement company policies to create a productive and positive shopping environment.

What are the key skills and qualifications needed to thrive as a retail store manager?

To thrive as a Retail Store Manager, you need strong leadership, inventory management, sales acumen, and typically a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is essential. Excellent communication, problem-solving, and customer service skills help you motivate teams and resolve issues effectively. These abilities ensure efficient store operations, satisfied customers, and achievement of sales and performance targets.
More about Retail Store Manager jobs
What are the most commonly searched types of Retail Store jobs in Washington, DC? The most popular types of Retail Store jobs in Washington, DC are:
What are popular job titles related to Retail Store Manager jobs in Washington, DC? For Retail Store Manager jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Retail Store Manager jobs in Washington, DC look for? The top searched job categories for Retail Store Manager jobs in Washington, DC are:
Retail Store Manager jobs near you
Infographic showing various Retail Store Manager job openings in Washington, DC as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $53,882 per year, or $25.9 per hour.

Retail Store Manager

GOODWILL IND OF THE CHESAPEAKE INC

Jessup, MD • On-site

$51K - $67K/yr

Full-time

Posted 5 days ago

Job description


Retail Store Manager

???? $54,198 – $62,720 annually
???? Full-Time Leadership Role

Goodwill Industries of the Chesapeake is seeking an experienced Retail Store Manager to lead operations of a high‑volume Band 3 store with annual sales between $1.0M and $1.49M.

This role is responsible for full store performance, team leadership, production execution, and community impact while advancing Goodwill’s mission.

What You’ll Be Responsible For

Store Operations & Performance

  • Lead daily operations of a high‑volume retail store
  • Achieve budgeted sales, production, and expense control goals
  • Oversee donation processing for resale and salvage
  • Ensure timely production flow to the sales floor
  • Maintain pricing, grading, and quality standards
  • Partner with Recycling Center and Retail Operations teams
  • Execute merchandising standards, colorization, and seasonal displays
  • Handle cash reconciliation, deposits, and required reporting
  • Investigate and address security, safety, and risk concerns
  • Communicate regularly with Regional Director regarding store performance

People & Team Leadership

  • Hire, train, coach, and manage a team of 12–25 employees
  • Conduct performance management, discipline, and terminations in partnership with HR
  • Build schedules and assign coverage to maximize efficiency
  • Process and approve payroll accurately and timely
  • Conduct monthly staff meetings and promote engagement
  • Foster a culture of accountability, customer service, and mission alignment

Schedule & Availability

  • Full-time leadership schedule
  • Weekend availability (Saturday and Sunday) required
  • Reliable transportation required for scheduled shifts

Qualifications

  • High school diploma or equivalent required
  • Three years of retail or related management experience at the Store Manager level or higher
    • Goodwill retail management experience may substitute
    • Advanced education may substitute for experience
  • Valid driver’s license, vehicle insurance, and access to a personal vehicle

Employment is contingent on successful completion of a criminal background check.

Knowledge, Skills & Abilities

  • Retail leadership in high‑volume environments
  • Financial acumen (sales, margins, expense control)
  • Strong merchandising and marketing skills
  • Conflict resolution and sound judgment
  • Ability to lead diverse teams and communicate effectively
  • Working knowledge of Microsoft Word, Excel, and basic internet tools

Physical Requirements

  • Lift up to 50 lbs (frequent lifting up to 25 lbs)
  • Stand, walk, bend, reach, and use hands throughout shift
  • Medium physical demand work environment
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

  • Up to 25% travel related to banking, operational needs, meetings, or special assignments
  • Access to a personal vehicle required

Why Lead at Goodwill?

Goodwill Industries of the Chesapeake offers competitive compensation, leadership autonomy, and the opportunity to manage a mission‑driven business that directly supports workforce development and community programs.

???? Learn more about benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/

EOE/MFDV Including Disability/Vets