Retail Store Development Manager Jobs (NOW HIRING)

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GM Exception Valley Stream, NY, US

Salary Range: $125,000.00 To $150,000.00 Annually

International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951.

We are proud to operate across some of the nation's busiest and most dynamic airports, serving travelers from coast to coast. Our current locations include New York’s John F. Kennedy International Airport (JFK) in Terminals 1, 4, and 5; Washington Dulles International Airport (IAD) in Terminal B; Baltimore/Washington International Thurgood Marshall Airport (BWI) in Concourse A-B; Bradley International Airport (BDL) in Hartford’s Main Terminal; and Houston’s George Bush Intercontinental Airport (IAH) in Terminals C and D.

As part of our continued growth and expansion, we are excited to welcome several newly acquired operations to our network, including Daniel K. Inouye International Airport (HNL) in Honolulu, Kahului Airport (OGG) in Maui, and additional operations at JFK Terminal 4 with our business partner, ARI. Together, we are New York Duty Free.

This expanding footprint reflects our commitment to delivering exceptional service in premier travel destinations across the United States. With a presence spanning major metropolitan hubs and world-renowned island gateways, we are excited about the future and the opportunities ahead for both our team members and the travelers we serve.

Lead the Future of Retail in the World's Most Dynamic Travel Destinations.

We are seeking an accomplished Director of Project Management to join our leadership team and drive the successful execution of new store development, renovations and . This is a unique opportunity for a strategic and results-oriented leader to shape the future of retail experiences within our network of airport shops.

As the Director of Project Management, you will oversee the developmentof retail concepts from store design to ribbon cutting will collaborate with executive leadership, operations, development, merchandising, finance, and external partners to bring innovative retail solutions to life while maintaining the highest standards of excellence.

Champion the project management function and establish best-in-class governance, methodologies, and reporting practices.

Lead the planning, prioritization, and execution of new store development, renovations and ongoing maintenance.

Manage RFPs for architectural, design, GC and other trades as they pertain to new store development, renovations and ongoing maintenance.

Oversee the budget and timeline for these projects.

Coordinate with our partner brands as needed for the development of third-party branded airport shops.

Direct complex, multi-site projects new store openings, renovations, concession transitions, technology implementations, and business transformation initiatives.

Ensure projects are delivered on schedule, within budget, and aligned with organizational objectives.

Develop and maintain comprehensive project plans, timelines, budgets, and resource strategies.

Build strong relationships with airport authorities, landlords, brand partners, contractors, consultants, and internal stakeholders.

Facilitate executive-level communication and drive alignment across cross-functional teams.

Proactively identify and resolve project challenges while maintaining a collaborative and solutions-focused approach.

Manage capital expenditure programs and project budgets with a focus on maximizing return on investment.

Establish key performance indicators and monitor project outcomes to drive continuous improvement.

Identify project risks and implement mitigation strategies to ensure successful execution.

Bachelor’s degree in Business, Engineering, Construction Management, Project Management, or a related discipline.

10+ years of progressive project management experience, with significant leadership responsibility.

Proven success managing large-scale, multi-location projects within travel retail, airport concessions, retail, hospitality, or related industries.

Exceptional leadership, communication, negotiation, and stakeholder management skills.

Strong financial acumen with experience overseeing capital projects and budget management.

Demonstrated ability to lead complex initiatives in fast-paced, highly regulated environments.

• Project Management Professional (PMP) certification.
• Experience working within airports, transportation, hospitality, or concession environments.
• Knowledge of retail construction, store development, facilities, and operational project delivery.
• Expertise with project management tools and portfolio management systems.

This is more than a leadership role—it's an opportunity to redefine the retail experience for millions of travelers each year. You'll join a forward-thinking organization that values innovation, collaboration, and excellence, while offering the chance to lead transformative projects that leave a lasting impact across a growing global footprint.

If you are a visionary project leader with a passion for delivering exceptional results and driving organizational success, we invite you to apply and help shape the next generation of travel retail experiences.