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Retail Store Assistant Jobs in Baltimore, MD (NOW HIRING)

Savers Value Village

Retail Store Associate

Laurel, MD · On-site

$16 - $21.08/hr

Retail Store Associate Pay Range: Our starting pay ranges from $16.00 to $21.08 depending on job ... to assist you in saving for a secure financial future. Life insurance Company provided peace of ...

Music & Arts

Retail Store Manager

Ellicott City, MD · On-site

$19 - $22/hr

Promote the Music & Arts lesson program and assist teachers * Demonstrate outstanding customer ... retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band ...

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All JobsRetail Store JobsRetail Store Assistant JobsRetail Store Assistant Jobs in Baltimore, MD

Retail Store Assistant information

See Baltimore, MD salary details

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How much do retail store assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for retail store assistant in Baltimore, MD is $14.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $14.81 per hour, depending on experience, location, and employer.

What is a retail store assistant?

Retail Store Assistants are customer-facing employees who help ensure the smooth operation of a retail store. Their main duties include greeting customers, assisting with product selection, restocking shelves, operating cash registers, and maintaining store cleanliness. They play a crucial role in delivering excellent customer service and supporting store management with daily tasks. Retail Store Assistants often have flexible hours, including evenings and weekends, to accommodate store needs.

What are the key skills and qualifications needed to thrive as a retail store assistant, and why are they important?

To thrive as a Retail Store Assistant, you need strong customer service skills, basic math abilities, and familiarity with retail operations, often supported by a high school diploma. Experience with point-of-sale (POS) systems, inventory management software, and barcode scanners is typically required. Excellent communication, teamwork, and problem-solving skills help you create positive customer experiences and collaborate effectively with colleagues. These skills ensure efficient store operations, satisfied customers, and contribute to overall sales success.

What are some common challenges faced by retail store assistants, and how can they be managed effectively?

Retail Store Assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining inventory accuracy. Effective time management, clear communication, and a customer-focused attitude are key to overcoming these obstacles. Regular training and close collaboration with supervisors and team members can also help Retail Store Assistants stay organized and deliver excellent service, even during busy periods.

What is the difference between Retail Store Assistant vs Cashier?

AspectRetail Store AssistantCashier
Primary RoleAssists customers, stocks shelves, maintains store appearanceProcesses transactions, handles cash and card payments
Required SkillsCustomer service, communication, organizationBasic math, attention to detail, customer service
Work EnvironmentRetail stores, flexible hours, team-basedCheckout counters, retail stores, fast-paced
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Retail Store Assistant has broader responsibilities like stocking and customer support, whereas a Cashier primarily handles transactions. Both roles require strong customer service skills and are often found working together in retail environments.

What are the most commonly searched types of Retail Store jobs in Baltimore, MD?

The most popular types of Retail Store jobs in Baltimore, MD are:

What are popular job titles related to Retail Store Assistant jobs in Baltimore, MD?

For Retail Store Assistant jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Retail Store Assistant jobs in Baltimore, MD look for?

The top searched job categories for Retail Store Assistant jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Retail Store Assistant jobs?

Cities near Baltimore, MD with the most Retail Store Assistant job openings:

Retail Store Assistant jobs near you
Infographic showing various Retail Store Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $30,144 per year, or $14.5 per hour.

Loyola University Maryland Assistant Store Manager

Barnes & Noble Education, Inc.

Baltimore, MD • On-site

$21 - $26.25/hr

Other

Retirement

Re-posted 5 days ago

Barnes & Noble Education rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

4th of 11 rated book shops

Job description

Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.
Responsibilities
As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation.
Expectations:
  • Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.
  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.
  • Manage customer and/or employee issues appropriately, timely, and with respect.
  • Assist with hiring and training new employees for the sales floor or other departments.
  • Maintain an appealing sales floor- shelf, arrange, clean, and organize product or space within the store.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments.

Physical Demands:
  • Frequent movement within the store to access various departments, areas, and/or products.
  • Ability to remain in a stationary position for extended periods.
  • Frequent lifting.
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Maryland Pay Transparency Information (Only applicable in Maryland stores):
Pay: Assistant Store Manager pay range $21.00 - $26.25/hour.
Benefits available include:
  • Get paid sooner! Daily Pay earned wage access is available to all store employees.
  • Employee Discount
  • Paid sick time (accrued based on time worked)
  • Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
  • Commuter Benefit

Eligibility for each plan may include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
  • 3+ years' experience in a retail setting.
  • 1+ year supervisory experience preferred or a graduate of the Best Seller Program.
  • High school diploma/GED preferred.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.
  • Familiarity with financial and customer service principles.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem solving skills.

EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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