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Retail Shop Assistant Jobs in Utah (NOW HIRING)

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Lead Sales Supervisor

South Ogden, UT

$25.08/hr

Key Responsibilities: * Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales- focused and customer-focused environment. * Motivate and guide team members to ...

REH Services, LLC

Retail Sales Associate

Salt Lake City, UT · On-site

$14.50 - $16.75/hr

The Retail Sales Associate provides exceptional customer service in the hotel's retail shops ... Upload register configuration daily. * Assist in the training of new staff to ensure standard ...

Cotopaxi

Assistant Store Manager

Murray, UT · On-site

$21/hr

Assistant Store Manager Job Level: Entry-Level Job Type: Full-Time, Non-Exempt Job Location ... Whether you're working from a retail shop, our Salt Lake City HQ, your home, or your van in the ...

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Retail Shop Assistant information

See Utah salary details

$9

$13

$15

How much do retail shop assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for retail shop assistant in Utah is $13.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $13.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail shop assistants, and how can they be successfully managed?

Retail shop assistants often face challenges such as managing high customer volumes during peak hours, addressing diverse customer needs, and handling occasional difficult interactions. Successful management of these challenges typically involves strong communication skills, adaptability, and teamwork. Many stores offer training and a supportive environment where colleagues and supervisors provide guidance, helping assistants develop effective problem-solving strategies and a positive customer service approach.

What is the difference between Retail Shop Assistant vs Cashier?

AspectRetail Shop AssistantCashier
Primary RoleAssists customers, stocks shelves, and maintains store appearanceProcesses transactions and handles payments at checkout
Required SkillsCustomer service, communication, product knowledgeAccuracy, cash handling, basic math skills
Work EnvironmentSales floor, customer interactionCheckout counter, point-of-sale systems
Common CertificationsNone typically required, but customer service experience helpfulNone typically required, but cash handling experience beneficial

While both roles are essential in retail, a Retail Shop Assistant provides broader customer support and store assistance, whereas a Cashier focuses primarily on transaction processing at the checkout. Understanding these differences helps job seekers identify the right position based on their skills and interests.

What is a retail shop assistant?

Retail Shop Assistants are frontline employees who help customers in stores by answering questions, finding products, and ensuring a positive shopping experience. They may also handle cash registers, restock shelves, maintain store cleanliness, and help with inventory management. Retail Shop Assistants play a key role in customer service and often act as the face of the store, providing information and resolving any issues that arise during shopping.

What are the key skills and qualifications needed to thrive as a retail shop assistant, and why are they important?

To thrive as a Retail Shop Assistant, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, patience, and teamwork are important soft skills that help in building rapport with customers and colleagues. These skills and qualities ensure efficient store operations, customer satisfaction, and contribute to achieving sales goals.

Is retail shop assistant a stressful job?

Retail shop assistants often work in fast-paced environments that can be physically and mentally demanding, especially during busy periods or holiday seasons. The job requires good customer service skills, multitasking, and handling difficult situations, which can contribute to stress. However, stress levels vary depending on the store, management, and individual resilience.

What do you do as a retail shop assistant?

A retail shop assistant is responsible for helping customers find products, providing information, and processing transactions at the checkout. They also stock shelves, maintain store cleanliness, and assist with inventory management. Good communication skills and basic math are important for this role.
What are the most commonly searched types of Retail Shop jobs in Utah? The most popular types of Retail Shop jobs in Utah are:
What cities in Utah are hiring for Retail Shop Assistant jobs? Cities in Utah with the most Retail Shop Assistant job openings:
Retail Shop Assistant jobs near you
Infographic showing various Retail Shop Assistant job openings in Utah as of June 2026, with employment types broken down into 46% Full Time, 51% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $27,618 per year, or $13.3 per hour.

Shop Bike Technician - Part Time (Backcountry)

Touch of Modern (CSC Generation)

Park City, UT • On-site

$18.50 - $21/hr

Other

Posted 23 hours ago

Posted today

Job description

Retail Shop Technician

At Backcountry, our mission is to connect people to their passions. Our five online storesBackcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheapaim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life's greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.

Backcountry is seeking a skilled and knowledgeable Retail Shop Technician to join our team. As a Retail Shop Technician, you will be responsible for ensuring that all products are maintained, repaired, and assembled according to the company's standards. Your primary objective will be to provide high-quality customer service by assisting with product inquiries and providing technical support, and selling merchandising to customers.

What you get to do every day:

  • Assemble, maintain and repair outdoor gear and equipment, including bicycles, ski & snowboard equipment, watercraft, camping gear, and other outdoor equipment.
  • Perform quality assurance checks on all products prior to customer delivery.
  • Assist customers with technical support and product inquiries.
  • Provide support to sales associates with product knowledge and recommendations.
  • Keep the shop organized and tidy, including maintaining an inventory of necessary tools and supplies.
  • Work collaboratively with the team to meet sales goals and provide exceptional customer service.
  • Participate in ongoing training and development to stay up-to-date on industry trends and products.
  • Assist on the sales floor as needed.
  • Assist the Store Manager in opening and closing the store as needed.
  • Ensure the store is properly secured and alarm systems are functioning correctly
  • Manage cash and credit card transactions, and perform daily cash reconciliation
  • Other duties as assigned by management team and Lead Shop Tech.

What you bring to the role:

  • 1+ years of experience in a retail shop technician or similar role.
  • Strong mechanical aptitude and technical skills with outdoor gear and equipment.
  • Excellent customer service skills and ability to communicate effectively with customers.
  • Ability to work independently, manage multiple tasks, and prioritize effectively.
  • Knowledge of the latest industry trends and products.
  • Ability to work flexible hours, including weekends and evenings.
  • Must be able to lift up to 50 pounds.
  • High school diploma or equivalent.
  • Technical certifications related to outdoor gear and equipment preferred.

Physical Requirements:

  • Ability to communicate verbally and work cooperatively with associates and customers
  • Ability to remain standing for up to 5 hours at a time
  • Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
  • Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
  • Ability to lift and/or move merchandise weighing up to 50 lbs.
  • Ability to ascend/descend ladders to retrieve and/or move merchandise
  • Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
  • Must have a flexible schedule, including availability for nights, weekends, and holidays
  • Regular and predictable attendance

$18.50 - $21 an hour

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.

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