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Retail Shop Assistant Jobs in Delaware (NOW HIRING)

dbi

Retail Supervisor

Wilmington, DE

As a member of the management team, you will assist in building and retaining a high performing ... shops. * Assists in building a strong bench and talent pipeline, ensuring the store is always ...

Michaels Stores, Inc.

Retail Sales Manager

Newark, DE · On-site

$16.25 - $19.50/hr

Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of ...

Michaels Stores

Retail Sales Manager

Newark, DE · On-site

$16.25 - $19.50/hr

Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of ...

Foot Locker

Assistant Manager

Newark, DE · On-site

$20.50/hr

... to shop. Support sales goals by staying engaged on the floor and helping the team close the loop ... Leverage retail technology and digital tools to enhance the customer experience, enable associates ...

Foot Locker

Assistant Manager

Newark, DE · On-site

$20.50/hr

... to shop. • Support sales goals by staying engaged on the floor and helping the team close the ... Qualifications Required • 1+ years of retail experience, preferably in a leadership or key ...

David's Bridal, LLC.

Retail Supervisor

Newark, DE · On-site

$17.45 - $21.54/hr

As a member of the management team, you will assist in building and retaining a high performing ... shops. * Assists in building a strong bench and talent pipeline, ensuring the store is always ...

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All JobsRetail Shop JobsRetail Shop Assistant JobsRetail Shop Assistant Jobs in Delaware

Retail Shop Assistant information

See Delaware salary details

$10

$14

$16

How much do retail shop assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for retail shop assistant in Delaware is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $14.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail shop assistants, and how can they be successfully managed?

Retail shop assistants often face challenges such as managing high customer volumes during peak hours, addressing diverse customer needs, and handling occasional difficult interactions. Successful management of these challenges typically involves strong communication skills, adaptability, and teamwork. Many stores offer training and a supportive environment where colleagues and supervisors provide guidance, helping assistants develop effective problem-solving strategies and a positive customer service approach.

What is the difference between Retail Shop Assistant vs Cashier?

AspectRetail Shop AssistantCashier
Primary RoleAssists customers, stocks shelves, and maintains store appearanceProcesses transactions and handles payments at checkout
Required SkillsCustomer service, communication, product knowledgeAccuracy, cash handling, basic math skills
Work EnvironmentSales floor, customer interactionCheckout counter, point-of-sale systems
Common CertificationsNone typically required, but customer service experience helpfulNone typically required, but cash handling experience beneficial

While both roles are essential in retail, a Retail Shop Assistant provides broader customer support and store assistance, whereas a Cashier focuses primarily on transaction processing at the checkout. Understanding these differences helps job seekers identify the right position based on their skills and interests.

What is a retail shop assistant?

Retail Shop Assistants are frontline employees who help customers in stores by answering questions, finding products, and ensuring a positive shopping experience. They may also handle cash registers, restock shelves, maintain store cleanliness, and help with inventory management. Retail Shop Assistants play a key role in customer service and often act as the face of the store, providing information and resolving any issues that arise during shopping.

What are the key skills and qualifications needed to thrive as a retail shop assistant, and why are they important?

To thrive as a Retail Shop Assistant, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, patience, and teamwork are important soft skills that help in building rapport with customers and colleagues. These skills and qualities ensure efficient store operations, customer satisfaction, and contribute to achieving sales goals.

Is retail shop assistant a stressful job?

Retail shop assistants often work in fast-paced environments that can be physically and mentally demanding, especially during busy periods or holiday seasons. The job requires good customer service skills, multitasking, and handling difficult situations, which can contribute to stress. However, stress levels vary depending on the store, management, and individual resilience.

What do you do as a retail shop assistant?

A retail shop assistant is responsible for helping customers find products, providing information, and processing transactions at the checkout. They also stock shelves, maintain store cleanliness, and assist with inventory management. Good communication skills and basic math are important for this role.
What are the most commonly searched types of Retail Shop jobs in Delaware? The most popular types of Retail Shop jobs in Delaware are:
What cities in Delaware are hiring for Retail Shop Assistant jobs? Cities in Delaware with the most Retail Shop Assistant job openings:
Retail Shop Assistant jobs near you
Infographic showing various Retail Shop Assistant job openings in Delaware as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $30,363 per year, or $14.6 per hour.

Retail Team Member - Party & Event Host

Michaels Stores, Inc.

Wilmington, DE • On-site

$17.50/hr

Part-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 946 frontline employees who took The Breakroom Quiz

649th of 731 rated retailers

Job description

Store - WILMINGTON-CONCORD, DE
Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination
  • Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
  • Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
  • Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
  • Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
  • Communicate events with clients and store team members.
  • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
  • Adjust plans and events based on client's feedback and needs.
  • Create backup or emergency plans to be executed as needed.
  • Ensure client satisfaction for scheduled events.
  • Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience
  • Help customers shop, locate products, and provide them with solutions.
  • Provide fast and friendly check out experience.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customer on Voice of Customer (VOC) survey.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck un-load, stocking and planogram (POGs) processes.
  • Complete merchandise recovery and maintenance.
  • Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production.
  • Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
  • Energetic and enthusiastic and personality.
  • The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
  • Must have excellent people skills.
  • Must have experience working with children and children's events.
  • Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
  • Must have organizational skills, interpersonal skills, and creative problem-solving skills.
  • Retail and/or customer service experience required

Physical Requirements
Work Environment
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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