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Retail Shop Manager Jobs in Delaware (NOW HIRING)

U.S. Navy

RETAIL SERVICES SPECIALIST

Middletown, DE · On-site

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Dover, DE

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Wilmington, DE

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Smyrna, DE · On-site

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Wilmington, DE · On-site

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Newark, DE · On-site

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Seaford, DE

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Middletown, DE

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Seaford, DE · On-site

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Milford, DE · On-site

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Newark, DE

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Milford, DE

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Dover, DE · On-site

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

U.S. Navy

RETAIL SERVICES SPECIALIST

Smyrna, DE

Managing and operating ship's barber shops * Managing and operating ship's laundry and tailor shops * Managing and operating ship's retail services such as ship stores, coffee shops and video games

Crooked Hammock Brewery

Front of House Staff

Lewes, DE · On-site

$10/hr

... retail shop, you'll help ensure every visit is memorable from the moment guests arrive until the ... Welcome guests with a friendly, upbeat attitude and assist with seating and waitlist management.

Crooked Hammock Brewery

Front of House Staff

Lewes, DE · On-site

$10/hr

... retail shop, you'll help ensure every visit is memorable from the moment guests arrive until the ... Welcome guests with a friendly, upbeat attitude and assist with seating and waitlist management.

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All JobsRetail Shop JobsRetail Shop Manager JobsRetail Shop Manager Jobs in Delaware

Retail Shop Manager information

See Delaware salary details

$11

$22

$35

How much do retail shop manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for retail shop manager in Delaware is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What does a retail shop manager do?

A Retail Shop Manager oversees the daily operations of a retail store, ensuring it runs smoothly and efficiently. Their responsibilities typically include managing staff, monitoring inventory, handling customer service issues, and meeting sales targets. They also ensure that the store is well-presented, merchandise is displayed effectively, and company policies are followed. Retail Shop Managers often play a key role in hiring and training employees, as well as implementing marketing strategies to boost sales.

What are some common challenges faced by retail shop managers, and how can they be effectively managed?

Retail Shop Managers often encounter challenges such as staff scheduling, inventory management, and maintaining high levels of customer satisfaction. Balancing operational demands with team motivation requires strong communication and organizational skills. Effective managers use data-driven inventory systems, foster a positive work environment, and implement regular training to address these challenges. Being adaptable and proactive in problem-solving helps ensure smooth daily operations and supports overall store success.

What is the difference between Retail Shop Manager vs Retail Assistant Manager?

AspectRetail Shop ManagerRetail Assistant Manager
ResponsibilitiesOversees store operations, manages staff, handles customer issues, and drives sales strategies.Supports the shop manager, assists with daily operations, supervises staff, and ensures customer satisfaction.
Required SkillsLeadership, sales knowledge, customer service, and organizational skills.Customer service, teamwork, basic sales skills, and operational support.
Work EnvironmentIn-store management, interacting with staff and customers daily.

The Retail Shop Manager holds primary responsibility for store performance and staff management, while the Retail Assistant Manager supports these functions. Both roles require strong customer service and operational skills, but the manager has a broader scope of decision-making and leadership.

What are the key skills and qualifications needed to thrive as a retail shop manager?

To thrive as a Retail Shop Manager, you need strong leadership, sales expertise, inventory management, and typically a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory tracking software, and often certifications in retail management or customer service are important. Exceptional communication, problem-solving skills, and the ability to motivate teams distinguish standout managers. These abilities are crucial for driving sales, maintaining efficient operations, and ensuring customer satisfaction in a competitive retail environment.
What are the most commonly searched types of Retail Shop jobs in Delaware? The most popular types of Retail Shop jobs in Delaware are:
What cities in Delaware are hiring for Retail Shop Manager jobs? Cities in Delaware with the most Retail Shop Manager job openings:
Retail Shop Manager jobs near you
Infographic showing various Retail Shop Manager job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,615 per year, or $22.9 per hour.

Bike/Ski Shop Supervisor

REI (Recreational Equipment Inc.)

Newark, DE • On-site

$24.04 - $30.02/hr

Full-time

Medical, Retirement

Re-posted 20 days ago

REI rating

7.6

Company rating: 7.6 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

60th of 731 rated retailers

Job description

Overview
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
The Shop Supervisor is a key member of the store Management Team. This leader directly supervises Shop Mechanics, drives the shop program to deliver a best-in-class customer experience, and is responsible for delivering shop business results and achieving service goals. This role is directly responsible for building and leading the shop team, shop production management, shop facilities management, shop workforce management and completing production shop work to REI quality and productivity standards. The Shop Supervisor partners closely with the Store Manager and Regional Shop Specialist to develop and deploy store level shop strategy and tactics.
Responsibilities and Qualifications
Responsibilities:
  • Partner with the Store Manager to build accountability for driving business objectives of employee engagement, customer satisfaction, and promoting co-op membership through leading the customer and employee experience in shop service.
  • Proactively recruit and hire (internal and external) talent to maintain appropriate levels of trained employees to meet shop business need.
  • Train, certify, and build an engaged team of technicians to carry out shop service functions and provide excellent customer service. Coordinate production, manage throughput, and execute shop service work to meet customer demand and REI expectations.
  • Write a shop staff schedule, with consideration of labor guidance, that supports the current business trends and needs, and maximizes service across operating hours.
  • Identify and implement ways to improve the shop customer experience and shop workflow by continuously increasing productivity while maintaining or improving quality.
  • Manage risk to REI by ensuring all shop employees are trained and certified to the level of work they perform and ensure all work meets REI and manufacturer quality and safety specifications.
  • Build a diverse technical workforce and ensure an inclusive environment for shop employees.
  • Demonstrate initiative and productivity, lead Shop Mechanics, Service Advisors, and store staff.
  • Support REI's shop and membership programs by understanding, advocating for, and implementing business initiatives.
  • Evaluate Shop Mechanic job performance and deliver timely check ins/reviews.
  • Model quality shop service work and productive work behaviors. Conduct regular audits/quality control checks of

Qualifications:
  • 2-4 years retail management experience preferred
  • 2-4 years previous bike and/or snow sports shop experience or equivalent/transferrable skills
  • Demonstrated leadership skills, with the ability to lead, train, motivate and develop staff
  • Commitment to providing outstanding customer services

Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$24.04 - $30.02 per hour

What REI employees say

Pay

Benefits

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Workplace

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REI logo

About REI

Sourced by ZipRecruiter

REI, or Recreational Equipment, Inc. is a widely respected retail company based in Kent, WA, US. The company caters to the outdoor recreation industry, providing a complete range of high-quality, sustainable gear and sporting goods. Founded in 1938 by avid mountaineers, it was built on the passion for exploring the outdoors and offers products for camping, hiking, cycling, fitness, paddle sports, snow sports, and more. REI also conducts outdoor adventure trips and classes. Its mission is to inspire, educate, and outfit for a lifetime of outdoor adventure and stewardship. For decades, REI has stood by its core values of authenticity, quality, service, respect, integrity, and balance. Proudly, the company has made Fortune Magazine's list of "100 Best Companies to Work For" every year since the list's inception.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Kent, WA, US

Year founded

1938

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