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Retail Recovery Jobs (NOW HIRING)

Community Financial System, Inc.

Recovery Agent

Canton, NY · On-site

$18.25 - $24.71/hr

Our retail division, Community Bank, N.A., operates more than 200 customer facilities across ... Balance daily Recovery and Charge Off GL accounts. * Prepare month end reports for Recovery and ...

Community Financial System, Inc.

Recovery Agent

Canton, NY · On-site

$18.25 - $24.71/hr

Our retail division, Community Bank, N.A., operates more than 200 customer facilities across ... Balance daily Recovery and Charge Off GL accounts. * Prepare month end reports for Recovery and ...

Cowboys Fit

Recovery Lounge Team

Pflugerville, TX · On-site

$15 - $18.75/hr

Recovery Lounge Team Company: Cowboys Fit Directly Reports to: Operations Manager Department ... retail * Assisting with maintenance, delivery, and rebooting of Cryo chambers and tanks * Ensuring ...

Cowboys Fit

Recovery Lounge Team

Pflugerville, TX · On-site

$15 - $18.75/hr

Recovery Lounge Team Company: Cowboys Fit Directly Reports to: Operations Manager Department ... retail * Assisting with maintenance, delivery, and rebooting of Cryo chambers and tanks * Ensuring ...

Cowboys Fit

Recovery Lounge Team

Frisco, TX · On-site

$15 - $18.75/hr

Recovery Lounge Team Company: Cowboys Fit Directly Reports to: Operations Manager Department ... retail * Assisting with maintenance, delivery, and rebooting of Cryo chambers and tanks * Ensuring ...

TiltEdge Solutions LLC

Box Truck Driver

Homestead, FL · On-site

$19 - $21/hr

... at local retailers. Recovery Driver maintains a level of professionalism while supporting the business through recovery. Job Duties: * 2+ Experience Driving * CLEAN Driving Record * Loading ...

Cowboys Fit

Recovery Lounge Team

Frisco, TX · On-site

$15 - $18.75/hr

Recovery Lounge Team Company: Cowboys Fit Directly Reports to: Operations Manager Department ... retail * Assisting with maintenance, delivery, and rebooting of Cryo chambers and tanks * Ensuring ...

Cowboys Fit

Recovery Lounge Team

Pflugerville, TX · On-site

$15 - $18.75/hr

Recovery Lounge Team Company: Cowboys Fit Directly Reports to: Operations Manager Department ... packages/retail Assisting with maintenance, delivery, and rebooting of Cryo chambers and tanks ...

Cowboys Fit

Recovery Lounge Team

Frisco, TX · On-site

$15 - $18.75/hr

Recovery Lounge Team Company: Cowboys Fit Directly Reports to: Operations Manager Department ... packages/retail Assisting with maintenance, delivery, and rebooting of Cryo chambers and tanks ...

Champion Homes

Service Manager - Supply, NC

Supply, NC · On-site

$40K - $55K/yr

Ensures vendor parts and retailer labor is recovered as stipulated in "Champion Supplier and Retailer Recovery".Reviews contractor bills and ensures the work is in accordance with the amount being ...

Champion Homes

Service Manager - Supply, NC

NC · On-site

$40K - $55K/yr

Ensures vendor parts and retailer labor is recovered as stipulated in "Champion Supplier and Retailer Recovery". * Reviews contractor bills and ensures the work is in accordance with the amount being ...

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Retail Recovery information

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How much do retail recovery jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for retail recovery in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is retail recovery?

Retail recovery refers to the process of restoring a retail store to its optimal condition after periods of high customer activity. This involves tasks like restocking shelves, organizing merchandise, cleaning sales floors, and ensuring displays are tidy and appealing. Retail recovery usually takes place during or after busy shopping hours to maintain a welcoming and efficient shopping environment. Employees dedicated to retail recovery help improve customer experience and support store sales by keeping products accessible and visually attractive.

What are some common challenges faced in a retail recovery role, and how can they be managed effectively?

In a Retail Recovery position, one of the primary challenges is managing high volumes of returned or misplaced merchandise efficiently, especially during peak seasons. Effective organization and attention to detail are crucial for ensuring products are quickly returned to the sales floor in sellable condition. Team members must also communicate clearly with sales associates and inventory staff to coordinate restocking efforts. Proactively prioritizing tasks and maintaining a positive attitude in fast-paced environments can help overcome these challenges and contribute to smooth store operations.

What are the key skills and qualifications needed to thrive as a retail recovery specialist, and why are they important?

To thrive as a Retail Recovery Specialist, you need strong inventory management skills, attention to detail, and experience in retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and stock replenishment tools is often required. Excellent organizational skills, teamwork, and effective communication help individuals excel in this role. These competencies ensure efficient merchandise recovery, accurate stock levels, and a positive shopping experience for customers.

What is the difference between Retail Recovery vs Retail Stock Associate?

AspectRetail RecoveryRetail Stock Associate
Primary RoleRestoring store operations, handling customer issues, and ensuring store recovery after disruptionsManaging inventory, stocking shelves, and organizing stock in the store
Required SkillsCustomer service, problem-solving, communicationInventory management, organization, attention to detail
Work EnvironmentCustomer-facing, problem resolution focusStockroom, back-of-store, physical labor
Common CertificationsCustomer service certifications, retail trainingNone typically required, but inventory or forklift certifications may be relevant

Retail Recovery focuses on restoring store operations and customer satisfaction after disruptions, while Retail Stock Associate primarily handles inventory management and stocking. Both roles are essential in retail, but they differ in responsibilities and daily tasks.

More about Retail Recovery jobs

What are the most commonly searched types of Retail Recovery jobs?

The most popular types of Retail Recovery jobs are:

What are popular job titles for Retail Recovery?

Popular job titles for Retail Recovery:

Retail Recovery jobs near you
Infographic showing various Retail Recovery job openings in the United States as of September 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Recovery Agent

Canton, NY • On-site

Community Financial System, Inc.
Finance and Insurance • 1 - 5K employees
Learn more about Community Financial System, Inc.external

$18.25 - $24.71/hr

Full-time

Posted 29 days ago

Job description

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.


Responsibilities

This position is responsible for preparing files for Charge Off, maintaining records of recovery payments and accounts, balancing daily and month end reports.

Essential Responsibilities:

  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
  • Prepare/process accounts for Charge Off and Charge Off reversals.
  • Maintain spreadsheet of Recovery payments and Charge Off accounts, which includes updating shared spreadsheets.
  • Balance daily Recovery and Charge Off GL accounts.
  • Prepare month end reports for Recovery and Charge Offs.
  • Submit invoices to AP and verify to Charge Off accounts. 
  • Other duties as assigned and assists with special projects.

Ancillary Duties:

  • As an integral member of the Collections Department, this position is also responsible to provide assistance wherever necessary to help the Collections Department and the Bank in achieving their annual goals.

Qualifications

Education, Training and Requirements:

  • A High School diploma or equivalent required.
  • Associates Degree in Business or Finance preferred.

Skills:

  • Detail oriented, ability to multi-task, organization skills, strong typing and computer skills, specifically with Microsoft Word and Excel. 
  • Excellent customer service and communication skills. 
  • Moderate writing skills.

Experience:

  • Two (2) years of collection/banking or equivalent experience preferred.
  • All applicants must be 18 years of age or older.