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Retail Quality Assurance Jobs (NOW HIRING)

Church Brothers Farms

CA · On-site

This Quality Assurance Lead serves as a team leader for HACCP, GMP, Organic, between all quality/food safety programs including but not limited to microbiological testing, Organic Integrity, Hazard ...

OLR Retail

QA Analyst

Solon, OH · On-site

About Us OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering ... The Role The QA Analyst plays a key role in ensuring the quality, reliability, and performance of ...

OLR Retail

QA Analyst

Solon, OH

About Us OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering ... The Role The QA Analyst plays a key role in ensuring the quality, reliability, and performance of ...

AaraTechnologies Inc

QA ENGINEER

Washington, DC · On-site

QA Analyst Retail & E-Commerce (2-3 Years Experience) Company: AaraTech Inc About the Role AaraTech Inc is seeking a QA Analyst Retail & E-Commerce to support testing of ecommerce websites and retail ...

OLR Group Limited

QA Analyst

Solon, OH · On-site

About Us OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering ... The Role The QA Analyst plays a key role in ensuring the quality, reliability, and performance of ...

AaraTechnologies Inc

QA ENGINEER

Jersey City, NJ · On-site

QA Analyst Retail & E-Commerce (2-3 Years Experience) Company: AaraTech Inc About the Role AaraTech Inc is seeking a QA Analyst Retail & E-Commerce to support testing of ecommerce websites and retail ...

OLR

QA Analyst

Solon, OH · On-site

About Us OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering ... The Role The QA Analyst plays a key role in ensuring the quality, reliability, and performance of ...

ResultStack

QA Engineer

Dallas, TX · On-site

Job Summary : ResultStack is seeking a QA Software Engineer to support a high-impact retail technology platform. This role focuses on validating and improving point-of-sale (POS) and payment ...

OLR Retail

Associate QA Analyst

Solon, OH

About Us OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering ... The Role You are an early-career QA professional with a passion for learning and an eagerness to ...

Computer Task

QA Analyst

Raleigh, NC · On-site

Retail, Fuel Pharmacy, Restaurant, or POS experience is a big plus Technical Skills: * Office Skills (Word, Excel, PPT) * Basic SQL / Databases * Basic Linux * XML * Ability to work with various QA ...

OLR Retail

Associate QA Analyst

Solon, OH · On-site

About Us OLR is an award-winning Oracle Retail Partner with over 20 years of experience delivering ... The Role You are an early-career QA professional with a passion for learning and an eagerness to ...

Computer Task Group, Inc

QA Analyst

Raleigh, NC · On-site

Retail, Fuel Pharmacy, Restaurant, or POS experience is a big plus Technical Skills: * Office Skills (Word, Excel, PPT) o Basic SQL / Databases o Basic Linux o XML o Ability to work with various QA ...

Computer Task Group, Inc

QA Analyst

Raleigh, NC · On-site

Open & Flexible based on experience As a QA Analyst within the organization your job involves ... retail point of sale (POS) as well as back office systems. * You apply proven analytical and ...

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Retail Quality Assurance information

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How much do retail quality assurance jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for retail quality assurance in the United States is $29.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $34.38 per hour, depending on experience, location, and employer.

What is retail quality assurance?

Retail Quality Assurance (QA) refers to the processes and systems retailers use to ensure that products and services meet specific quality standards before reaching customers. This includes inspecting merchandise, monitoring supply chains, and implementing procedures to prevent defects or inconsistencies. Retail QA professionals work to identify issues, ensure compliance with regulations, and foster customer satisfaction by maintaining high product quality. Their work is essential in reducing returns, complaints, and potential safety risks, which helps protect the retailer's reputation and profitability.

What are some common challenges faced in a retail quality assurance role, and how can they be effectively managed?

Retail Quality Assurance professionals often face challenges such as maintaining consistent product quality across multiple locations, adapting to rapidly changing retail standards, and ensuring compliance with both internal policies and external regulations. Effective management of these challenges involves strong communication with store teams, regular audits, and the use of standardized checklists and protocols. Building strong relationships with both front-line staff and suppliers helps quickly identify and resolve quality issues, making adaptability and attention to detail crucial skills for success in this role.

What are the key skills and qualifications needed to thrive as a retail quality assurance professional, and why are they important?

To thrive as a Retail Quality Assurance professional, you need a solid understanding of quality control standards, retail operations, and data analysis, often supported by a relevant degree or experience in quality management. Familiarity with quality management systems (QMS), inspection tools, and reporting software like Excel or SAP is commonly required. Attention to detail, strong problem-solving skills, and effective communication are vital soft skills in this role. These abilities ensure product standards are maintained, customer satisfaction is achieved, and compliance with industry regulations is upheld.

What is the difference between Retail Quality Assurance vs Retail Merchandiser?

AspectRetail Quality AssuranceRetail Merchandiser
Primary FocusEnsuring product quality, compliance, and safety in retail environmentsPlanning and implementing product displays, promotions, and inventory management
Required SkillsQuality control, inspection, compliance standardsVisual merchandising, sales techniques, inventory skills
Work EnvironmentStores, warehouses, quality labsRetail stores, supplier warehouses
Common CertificationsQuality assurance certifications, industry standardsMerchandising certifications, retail training

Retail Quality Assurance focuses on maintaining product standards and safety, while Retail Merchandisers concentrate on product presentation and sales. Both roles are essential in retail, but they serve different functions within the industry.

Is retail quality assurance a good entry-level job?

Retail quality assurance roles are often suitable for entry-level candidates as they typically require attention to detail and basic understanding of retail operations. These positions may involve inspecting store conditions, product displays, and compliance with standards, often with on-the-job training provided.
More about Retail Quality Assurance jobs

What are the most commonly searched types of Retail Quality Assurance jobs?

The most popular types of Retail Quality Assurance jobs are:

What states have the most Retail Quality Assurance jobs?

States with the most job openings for Retail Quality Assurance jobs include:

What are popular job titles related to Retail Quality Assurance jobs?

For Retail Quality Assurance jobs, the most frequently searched job titles are:

Retail Quality Assurance jobs near you
Infographic showing various Retail Quality Assurance job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $60,925 per year, or $29.3 per hour.

Retail Quality Assurance Lead

CA • On-site

Church Brothers Farms
Crop Farming • 1 - 5K employees
Learn more about Church Brothers Farmsexternal

Full-time

Re-posted 27 days ago

Key responsibilities

  • Supervise and ensure QA Technicians meet regulatory and company food safety standards throughout manufacturing.

  • Monitor quality and food safety parameters, conduct inspections, and maintain records related to HACCP, GMP, and environmental testing.

  • Support QA management by reporting issues, assisting with investigations, and maintaining documentation and testing equipment.

Job description

GENERAL PURPOSE OF THE JOB: This Quality Assurance Lead serves as a team leader for HACCP, GMP, Organic, between all quality/food safety programs including but not limited to microbiological testing, Organic Integrity, Hazard Analysis and Critical Control Points (HACCP) programs, in-house and third party audits, quality evaluations and compliance certifications. This position supports QA management to ensure full compliance with quality and food safety regulations established by True Leaf Farms, LLC. This position rotates between shifts, working holidays and weekends, and flexible hours based on business demands.
KEY RESPONSIBILITIES:
  • Assists in supervising and assures QA Technicians on the floor are meeting regulatory and company food safety polices/standards throughout all phases of the manufacturing process.
  • Closely monitors quality and food safety parameters in accordance with specifications and SOP's.
  • Reports QA/Food Safety major issues to the QA supervisors and represent the team when needed.
  • Directly supports and coordinate pre-operation inspection of the manufacturing facility. Coordinates and supervises ATP testing and environmental swabbing.
  • Directs GMP inspections, elaborate GMP reports, and reports issues to management.
  • Reviews HACCP documentation submitted by QA technician during the shift. Maintains records of HACCP verifications and Corrective actions. Keeps hold records for any suspected products.
  • Enters Quality/Food Safety information into computer database in an accurate and efficient manner.
  • Supports QA supervisors with daily QA reports of discrepancies that occurred during production shifts. Follows up with product on hold and corrective actions.
  • Supports QA supervisors with investigation of problems on the production floor and provide recommendations through root cause analysis.
  • Encourages production employees to follow all GMP/Safety requirements at all times by leading the example. Cooperate with production supervisors and managers and ensure compliance with all Company policies, Standard Operating Procedures (SOP), Injury and Illness Prevention Program (IIPP), Hazard Communication, and Good Manufacturing Practices (GMP) as outlined in the Code of Federal Regulations, Title 21 - Section 110, and FSMA.
  • Trains the Plant QA Technicians at the beginning of every season and upon hiring in food safety, quality standards and good manufacturing practices.
  • Participates in testing of new products by evaluation quality and spec tolerances.
  • Reviews retain samples to better understand the quality performance of processed products. Reports and explains issues noted and looks for possible solutions/improvement.
  • Adapts to other duties and responsibilities assigned by QA management without previous notice.
  • Evaluates precision and accuracy of QA testing equipment and any other analytical equipment.
  • Assist the Quality supervisors in maintaining inventory of QA supplies and testing equipment.
  • Suggests and implements changes in working conditions and use of techniques to increase efficient QA results.
  • Covers QA technician positions when needed

EDUCATION AND EXPERIENCE:
  • Three (3) to Five (5) years of related experience in a food systems or food manufacturing environment with increasing levels of responsibility and authority; 1+ years of leadership experience strongly preferred
  • Experience and knowledge of fruit & fresh produce raw materials, production processes, quality control and cost management

COMPUTER SKILLS:
  • Advanced knowledge of Microsoft Excel and good working knowledge of other Microsoft Office software. Experience and proficiency in database software a plus.

OTHER SKILLS & ABILITIES:
  • Team player who will exceed assigned responsibilities and assist others to reach objectives
  • Strong oral and written communication skills to deliver technical information in an easily understood manner across all departments
  • Strong analytical and project management skills.
  • Must have ability to use or learn the Quality/SOP compliance software.
  • Must have effective organizational, planning and prioritization skills.

OTHER QUALIFICATIONS:
  • Hazard Analysis and Critical Control Points (HACCP) certification required.
  • Seasonal Travel/Relocation between operating Facilities required.
  • Bilingual (English/Spanish) a plus

WORK ENVIRONMENT
  • While performing the duties of this job, the employee is exposed to a cold (34-36 degrees F) and wet manufacturing environment, the smell of chlorine, outside weather conditions, uneven walking surfaces, heavy machinery, forklift traffic and loud noise.

ANALYSIS OF PHYSICAL DEMANDS:
Key (Based on typical week):
N=Never
R=Rarely (Less than 1 hour per week)
O=Occasional (1%-33% of time)
F=Frequent (34%-66% of time)
C=Constant (over 66% of time)
True Leaf Farms is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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