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Retail Program Manager Jobs in Hickory, NC (NOW HIRING)

hillman

Senior Channel Marketer

Mooresville, NC · Hybrid

... program opportunities. Focus on creating promotional opportunities for sales organization ... within the retail channel. Project management for customer tasks is routine for this position.

hillman

Senior Channel Marketer

Charlotte, NC · Hybrid

... program opportunities. Focus on creating promotional opportunities for sales organization ... within the retail channel. Project management for customer tasks is routine for this position.

SAS Retail Services

Retail Sales Merchandiser

Conover, NC · On-site

$13.50/hr

We offer benefits that can be customized to meet your family's needs including wellness programs ... Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing ...

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All JobsRetail Program JobsRetail Program Manager JobsRetail Program Manager Jobs in Hickory, NC

Retail Program Manager information

See Hickory, NC salary details

$47.5K

$99.6K

$165.6K

How much do retail program manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for retail program manager in Hickory, NC is $99,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $130,700.00 per year, depending on experience, location, and employer.

What is a retail program manager?

A Retail Program Manager is a professional responsible for planning, executing, and overseeing retail projects or programs within a company. Their duties often include coordinating between different departments, managing budgets and timelines, and ensuring that retail initiatives align with the company's business goals. They work closely with store managers, marketing teams, and suppliers to implement new retail strategies or improve existing operations. Retail Program Managers play a key role in driving sales growth, enhancing customer experience, and ensuring smooth rollout of retail programs across stores.

What are the key skills and qualifications needed to thrive as a retail program manager?

To thrive as a Retail Program Manager, you need expertise in project management, data analysis, and retail operations, often supported by a bachelor's degree in business or a related field. Familiarity with project management software like Asana or Trello, POS systems, and inventory management tools is typically expected. Exceptional leadership, problem-solving abilities, and communication skills help you manage cross-functional teams and drive program success. These skills are vital for effectively executing retail initiatives, optimizing processes, and achieving business goals in a competitive environment.

What are some common challenges faced by retail program managers, and how can they effectively address them?

Retail Program Managers often encounter challenges such as coordinating cross-functional teams, managing tight project timelines, and adapting to rapidly changing retail environments. To address these, strong communication skills are crucial for aligning team members and stakeholders, while agile project management techniques help navigate shifting priorities. Proactive problem-solving and a customer-centric mindset also enable Retail Program Managers to deliver successful retail initiatives and drive continuous improvement.

What is the difference between Retail Program Manager vs Retail Buyer?

AspectRetail Program ManagerRetail Buyer
Primary FocusOversees multiple retail initiatives, manages programs, and coordinates cross-functional teamsSources and selects products to be sold in retail stores
Required SkillsProject management, strategic planning, vendor coordinationMarket research, negotiation, inventory management
Work EnvironmentCorporate offices, retail chains, cross-departmental collaborationRetail stores, supplier offices, procurement departments
Common CertificationsProject Management Professional (PMP), retail management certificationsMerchandising certifications, purchasing certifications

The Retail Program Manager and Retail Buyer roles both operate within the retail industry but focus on different aspects. The Program Manager oversees retail initiatives and programs, ensuring strategic alignment and execution, while the Buyer concentrates on selecting products to meet customer demand. Both roles require strong organizational skills and industry knowledge, but their daily tasks and objectives differ significantly.

What job categories do people searching Retail Program Manager jobs in Hickory, NC look for?

The top searched job categories for Retail Program Manager jobs in Hickory, NC are:

What cities near Hickory, NC are hiring for Retail Program Manager jobs?

Cities near Hickory, NC with the most Retail Program Manager job openings:

Retail Program Manager jobs near you

Retail Shift Manager-Full-time-Denver

Goodwill Industries of the Southern Piedmont

Denver, NC • On-site

$1.0K/wk

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago

Job description

Description

This role offers the opportunity to earn quarterly incentive pay based on store performance, giving you the chance to be rewarded for helping exceed net income goals. Eligible team members can earn additional quarterly payouts, with the potential to earn up to over $1,000 per quarter based on results.


About Us

At Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities.

We offer:

  • Starting pay of $17.00/hour
  • Annual raises & production bonuses
  • Free skill-building and career development classes
  • Generous team member discounts
  • Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement

Join a team where your work creates meaningful change.


________________________________________

What You'll Do

  • Support store operations and staff management to keep our store running smoothly. 
  • Open and close the store, manage deposits, and secure the building
  • Resolve customer complaints and issue refunds
  • Ensure customers and donors receive friendly, prompt service
  • Make production and scheduling decisions in the absence of management
  • Manage the flow of donated goods to optimize sales
  • Coordinate shipments and merchandise flow to meet goals
  • Rotate, organize, and display merchandise by category and color
  • Step in to assist with store team duties as needed
  • Leads floor operations to include managing, sorting, and moving donations with purpose
  • Supervise employees and store activities when managers are unavailable
  • Report safety or theft concerns to store leadership

________________________________________


Requirements

What We're Looking For

Someone who leads by example, thrives in a fast-paced retail environment, and is passionate about making a difference. You have:

  • High school diploma or GED
  • 1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination)
  • This job keeps you on the move! Most of the time, you'll be talking, listening, standing, and walking. You'll frequently use your hands, reach, push, and pull. Occasionally, you may sit, kneel, stoop, throw, or twist. Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, is required. Strong close, color, and depth vision are essential. Some local travel is involved.


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