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Retail Operations Jobs in Michigan (NOW HIRING)

MRC Industries

Retail Operations Manager

Kalamazoo, MI · On-site

$48K - $74K/yr

Job Title: Retail Operations Manager Department: Social Enterprise Job Classification: Full Time, Exempt Reports To: Director of Fund Development and Marketing Pay Range: * Minimum: $48,000

New

PetSmart Careers

Retail Operations Manager

Livonia, MI · On-site

$17.16 - $28.15/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Jackson, MI

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Rochester Hills, MI · On-site

$17.16 - $28.15/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Jackson, MI

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart Careers

Retail Operations Manager

Jackson, MI

$17.16 - $28.15/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart Careers

Retail Operations Manager

Livonia, MI · On-site

$17.16 - $28.15/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Livonia, MI · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Livonia, MI · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Jackson, MI · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart

Retail Operations Manager

Livonia, MI · On-site

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

PetSmart Careers

Retail Operations Manager

Jackson, MI · On-site

$17.16 - $28.15/hr

Retail Operations Manager About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their ...

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All JobsRetail Operations JobsRetail Operations Jobs in Michigan

Retail Operations information

See Michigan salary details

$12

$19

$32

How much do retail operations jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for retail operations in Michigan is $19.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.15 per hour, depending on experience, location, and employer.

What are the main challenges faced in a Retail Operations role, and how can they be managed effectively?

Retail Operations professionals often face challenges related to inventory management, fluctuating customer demand, and maintaining high levels of team productivity. Effective communication, strong organizational skills, and the ability to quickly adapt to changing situations are crucial for success. Building strong relationships with both frontline staff and suppliers can help address issues proactively, while leveraging technology for real-time inventory tracking and sales analytics supports more informed decision-making. Staying current with industry trends and regularly training staff also contribute to smoother operations and improved customer satisfaction.

What are 5 careers in operations?

Five careers in operations include operations manager, supply chain analyst, logistics coordinator, inventory control specialist, and retail store supervisor. These roles involve overseeing processes, managing resources, and ensuring efficiency within organizations, often requiring skills in project management and familiarity with operational tools. They are common in industries such as retail, manufacturing, and logistics.

What are retail operations?

Retail operations refer to all the activities and processes involved in running a retail store or business efficiently on a day-to-day basis. This includes managing inventory, overseeing staff, optimizing store layout, handling customer service, and ensuring sales targets are met. Effective retail operations are essential for providing a positive shopping experience, maximizing sales, and maintaining profitability. The role often requires strong organizational skills and attention to detail to keep store functions running smoothly.

What are the key skills and qualifications needed to thrive in Retail Operations, and why are they important?

To thrive in Retail Operations, you need strong organizational abilities, inventory management expertise, and a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is typically required. Exceptional customer service, leadership, and problem-solving skills help individuals excel in this role. These competencies ensure smooth store operations, drive sales performance, and foster positive customer experiences.

What is the difference between Retail Operations vs Retail Manager?

AspectRetail OperationsRetail Manager
Primary FocusOverseeing daily store functions, processes, and logisticsManaging staff, sales strategies, and customer service
Required CredentialsOften no specific certifications; experience in retail operations preferredTypically requires management experience and leadership skills
Work EnvironmentStore floors, back-office, logistics areasStore management, team supervision, strategic planning
Employer UsageRetail chains, stores, logistics companiesRetail chains, department stores, supermarkets

Retail Operations focuses on the day-to-day functions and logistics of running a store, while Retail Managers handle team leadership and sales growth. Both roles are essential in retail but differ in scope and responsibilities.

What is the highest paying retail job?

The highest paying retail jobs are typically executive roles such as Retail Vice President or Director, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple stores or regions. Specialized roles like retail operations managers or those with expertise in supply chain or merchandising may also command higher salaries.

What jobs pay $700 a day?

In retail operations, high-paying roles such as regional managers, district managers, or senior store directors can earn around $700 or more per day, especially with extensive experience and responsibilities. These positions often require strong leadership skills, strategic planning, and sometimes certifications or advanced training, and they typically involve overseeing multiple stores or large teams.

What is the role of retail operations?

Retail operations involve managing daily store activities, including inventory management, customer service, sales, and staff coordination. The role ensures the smooth functioning of retail outlets, often requiring skills in organization, communication, and familiarity with point-of-sale systems.
What are the most commonly searched types of Retail Operations jobs in Michigan? The most popular types of Retail Operations jobs in Michigan are:
What are popular job titles related to Retail Operations jobs in Michigan? For Retail Operations jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Retail Operations jobs in Michigan look for? The top searched job categories for Retail Operations jobs in Michigan are:
Retail Operations jobs near you
Retail Operations Manager

Retail Operations Manager

MRC Industries

Kalamazoo, MI • On-site

$48K - $74K/yr

Full-time

Medical

Posted 2 days ago

Job description


Job Title: Retail Operations Manager
Department: Social Enterprise
Job Classification: Full Time, Exempt
Reports To: Director of Fund Development and Marketing
Pay Range:
  • Minimum: $48,000
  • Midpoint: $62,500
  • Maximum: $74,500

Why Work Here:
At MRC Industries, we offer a vibrant, mission-driven workplace dedicated to empowering individuals with disabilities and fostering inclusive community engagement. Joining our team means contributing to meaningful work that transforms lives while providing opportunities for professional growth and advancement. Be part of an innovative environment where your leadership will directly impact our community and further our mission of inclusion and independence.
Job Summary:
The Retail Operations Manager leads retail operations for MRC Industries' social enterprise retail locations, including ThriftAbility and the artWorks retail gallery. This position is responsible for the overall leadership, operations, financial performance, and growth of MRC's retail enterprises. The Retail Operations Manager develops high-performing teams, establishes operational standards, drives revenue growth, and delivers exceptional customer experiences while advancing MRC's mission through sustainable social enterprise operations.
Essential Duties and Responsibilities:
  • Lead retail operations for MRC Industries' social enterprise retail locations, ensuring consistent operational standards, customer experience, and brand presentation across all locations.
  • Direct the overall financial performance of retail operations by developing and implementing strategies that increase sales, donations, customer traffic, and long-term profitability.
  • Lead, coach, develop, and evaluate retail staff while fostering a collaborative, mission-driven culture built on accountability, teamwork, and continuous improvement.
  • Establish clear performance expectations and hold employees accountable for achieving operational and customer service standards.
  • Oversee merchandising, pricing strategies, inventory management, and visual presentation to maximize product appeal and sales performance.
  • Oversee retail operations for the artWorks gallery, including artwork merchandising, inventory management, featured artist displays, pricing coordination, and customer engagement that supports artists with disabilities.
  • Accountable for sales growth, inventory management, labor efficiency, customer satisfaction, and overall operational performance.
  • Analyze business performance and recommend operational improvements that enhance efficiency, profitability, and customer experience.
  • Collaborate with Marketing to develop promotions, campaigns, and community initiatives that strengthen customer engagement and support revenue growth.
  • Partner with organizational leadership to establish budgets, annual goals, and long-range strategies that support the continued growth of MRC's social enterprise initiatives.
  • Coordinate staffing, inventory, merchandising, and operational priorities across all retail locations to ensure consistency and operational excellence.
  • Support the growth of MRC's social enterprise initiatives through innovative retail operations that generate revenue while advancing MRC's mission and employment opportunities.

Required Skills/Abilities:
  • Leadership and employee development
  • Retail operations management
  • Financial and business acumen
  • Merchandising and visual presentation
  • Customer service excellence
  • Communication and conflict resolution
  • Organization and time management
  • Data analysis and reporting
  • POS and inventory management systems
  • Ability to work a flexible schedule to support business needs, including nights and weekends as required.
  • Valid Michigan driver's license, good driving record, and reliable, insured vehicle for use on the job.

Education and Experience:
  • Collaborative leader who enjoys building teams, solving problems, developing people, and finding creative ways to grow retail revenue while supporting a mission-driven organization.
  • Minimum of three years of progressive retail leadership experience required.
  • Experience in leading teams, driving sales, and managing retail operations required.
  • Multi-location retail management experience preferred.
  • Experience in thrift, resale, nonprofit retail, specialty retail, boutique retail, consignment, or gallery retail preferred.
  • Experience supervising employees and developing high-performing teams required.
  • Experience working within a mission-driven organization or supporting individuals with disabilities is preferred.

Physical Requirements:
  • Frequent standing, walking, bending, lifting, and reaching required.
  • Ability to regularly lift and move items weighing up to 35 pounds.

Work Conditions:
  • Work is performed primarily indoors in a retail store environment.
  • Occasional exposure to dust and allergens from handling donated items.
  • May require occasional evening and weekend work.
  • May be exposed to bloodborne pathogens, infectious diseases, and parasites.

At MRC, we value diversity and are committed to fostering a workplace where all employees feel respected, supported, and empowered. Individuals are recruited, hired, and promoted based solely on relevant job-related criteria and without regard to age, color, race, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity or expression, pregnancy or related conditions, marital or familial status, disability, genetic information, veteran or military status, immigration or citizenship status (as permitted by law), caste, or any other status protected by applicable law. MRC is an Equal Opportunity Employer (EOE).
We welcome applicants from every background. Veterans and individuals with disabilities are strongly encouraged to apply. Requests for accommodation in the application process are welcomed and can be directed to Human Resources.

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