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Retail Operations Manager Jobs in Worcester, MA (NOW HIRING)

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25 - $27/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25 - $27/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

Raising Cane's

Operations Manager

Marlborough, MA

$25 - $27/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... High school diploma or equivalent required * 3+ years of Restaurant or retail management experience

PCX Aerosystems

Operations Manager

Boylston, MA · On-site

Description Position Summary The Operations Manager is responsible for overseeing daily operational activities while driving continuous improvement, accountability, and operational excellence across ...

Staffingine LLC

Operations Manager

Ayer, MA · On-site

Operations Manager Job Location: Ayer, MA Job Type: Full Time * Manage affordable housing project workflows, including permitting coordination, application setup, lottery management, and applicant ...

Worcester Polytech

Operations Manager

Worcester, MA · On-site

$60K - $75K/yr

JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME Worcester Polytechnic Institute - WPI SUMMARY WPI's Business School is seeking to hire an Operations ...

DS Bus Lines

Operations Manager

Hudson, MA · On-site

$80 - $100/hr

Van Pool Transportation LLCWe are seeking an Operations Manager who will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 50+ drivers ...

SavATree LLC

Operations Manager

Lincoln, MA · On-site

$90K - $95K/yr

Leadership, safety, and operational management training, with continuing education opportunities. * Team & Collaborative Environment: Work alongside skilled branch and field teams in a culture ...

SavATree Careers

Operations Manager

Lincoln, MA · On-site

$80 - $100/hr

Leadership, safety, and operational management training, with continuing education opportunities. * Team & Collaborative Environment: Work alongside skilled branch and field teams in a culture ...

Fish Window Cleaning

Operations Manager

Hopedale, MA · On-site

$20 - $25/hr

Bonus based on performance • Manage daily production, including scheduling and distribution of ... We clean glass at commercial and residential locations; including retail locations, office ...

Nouria

Retail Operations Team Member

Oxford, MA · On-site

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Eaton

Operations Manager

Worcester, MA · On-site

$113K - $165K/yr

As the Operations Manager, you will be responsible for managing, directing, planning and coordinating (through Manufacturing Supervisors & Team Leads) the manufacturing activities of both feeder and ...

FMC Ice Sports

Operations Manager

Marlborough, MA · On-site

$57K - $65K/yr

The Operations Manager , reporting directly to the Arena Manager, will oversee operations including supervising and supporting all programs and services the facility provides. Routine maintenance and ...

Nouria

Retail Operations Team Member

Worcester, MA · On-site

$15/hr

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Retail Operations Team Member

Marlborough, MA · On-site

$16/hr

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Retail Operations Team Member

Leominster, MA · On-site

$15.50/hr

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

Nouria

Retail Operations Team Member

Marlborough, MA · On-site

$16/hr

Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving ... Communicate verbally and in writing with various management on store operations in a very quick ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Worcester, MA

Retail Operations Manager information

See Worcester, MA salary details

$13

$22

$37

How much do retail operations manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail operations manager in Worcester, MA is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.23 per hour, depending on experience, location, and employer.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What are the most commonly searched types of Retail Operations jobs in Worcester, MA?

The most popular types of Retail Operations jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Retail Operations Manager jobs?

Cities near Worcester, MA with the most Retail Operations Manager job openings:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,254 per year, or $22.2 per hour.

Operations Manager

Marlborough, MA • On-site

Raising Cane's
Food Services and Drinking Places • 10K+ employees
Learn more about Raising Cane'sexternal

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Support the Restaurant Leader in executing operational functions and maintaining Raising Cane's standards and culture.

  • Act as manager on duty, open and close the restaurant, and manage cash handling and accountability.

  • Ensure the restaurant's cleanliness, safety, and food safety standards are maintained, and support shift management and employee deployment.

Raising Cane's Chicken Fingers rating

6.9

Company rating: 6.9 out of 10

Based on 1,560 frontline employees who took The Breakroom Quiz

9th of 108 rated fast food restaurants

Job description

Company Description
Initial hiring pay range (based on location, experience, etc.): $25-$27/hour
At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Benefits offered for all Full-time Restaurant Managers:
  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Accounts
  • Company-provided Life and Disability insurance
  • Hospital Indemnity, Accident and Critical Illness
  • 401(k) With Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • One Pass Gym Membership Program
  • Tuition Reimbursement
  • Crewmember Assistance Program
  • Pet Insurance

Perks & Rewards for Restaurant Managers:
  • Weekly Pay!*
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs
    • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
    • **Some locations may vary

Job Description
Your Role at Raising Cane's:
The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading operational excellence of the Restaurant and upholding Raising Cane's standards and culture in all areas of Restaurant operations.
Your Impact and Responsibilities:
  • Purpose of the position:
    • Executes Restaurant operations functions
    • Acts as manager on duty and opens and closes the Restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane's policies and standards
    • Executes shift management meeting Raising Cane's operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Deploys Crewmembers during a shift
    • Provides exemplary customer service
    • Utilizes reward and recognition program for the Crewmembers in the Restaurant
    • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the Restaurant and ensures the facility is in good working order
    • Completes other duties as assigned

Essential Functions:
The following requirements describe what is needed to successfully perform the role. Reasonable accommodation may be provided to support individuals with disabilities:
  • Lift and carry up to 50 lbs., bend, kneel, twist, and reach overhead or below the waist
  • Navigate stairs, move quickly, and stay on your feed throughout the shift
  • Take orders accurately, process payments efficiently, and communicate clearly
  • Work safely around hot cooking equipment, cleaning supplies, and common ingredients like oil and flour
  • Maintain a clean, safe Restaurant while following all food safety and company procedures
  • Occasionally drive on behalf of the Company for work-related purposes (e.g., picking up product for the Restaurant) when required by business needs (e.g., when a salaried leader is on a leave of absence or there is a role vacancy)

Qualifications
Required Qualifications:
  • Must be 18 years of age or older
  • High school diploma or equivalent required
  • 3+ years of Restaurant or retail management experience
  • Possess a valid, state-issued driver's license
  • Must complete all required Raising Cane's company training programs
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills
  • Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Preferred Qualifications:
  • New Restaurant opening experience

Additional Information
All your information will be kept confidential according to EEO guidelines.
Terms of Use
Privacy Policy
Candidate Privacy Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What Raising Cane's Chicken Fingers employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Raising Cane's logo

About Raising Cane's

Sourced by ZipRecruiter

Todd personifies the entrepreneurial spirit - the promise that with dedication, drive, hard work and a great concept, dreams can be achieved. Only 24 years old when he began his journey, Todd and his Crew have grown Raising Cane’s from a single campus Restaurant to one of the fastest-growing large restaurant brands in the U.S. As CO-CEO, Todd remains actively involved with all aspects of the brand, making Raising Cane’s one of the few founder-led restaurant companies of its size. What does it mean to be a part of our Crew? Whether you are working in a Restaurant or a Support Office, we’re one team - each contributing our own unique personalities, skills and talents toward making the most craveable Chicken Finger meals and growing Restaurants all over the world. And all that growth equals a lot of opportunity! If this sounds like your kind of place, we’d love to have you as a part of our Crew.

Industry

Food services and drinking places and retail

Company size

10,000+ Employees

Headquarters location

Baton Rouge, LA, US

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