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Retail Operations Manager Jobs in Gloucester, MA

Guitar Center

GC Retail Operations Manager Store 551

Danvers, MA

$24 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Operations Manager, you will: * Partner with the Store ...

CVS Health

Operations Manager

Woburn, MA · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Medford, MA

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Medford, MA · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Seabrook, NH · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Hampton, NH · On-site

$19 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Stoneham, MA · On-site

$20 - $34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

CVS Health

Operations Manager

Stratham, NH · On-site

$19 - $29/hr

  • Dental

  • Vision

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

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Retail Operations Manager information

See Gloucester, MA salary details

$15

$24

$41

How much do retail operations manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for retail operations manager in Gloucester, MA is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $26.88 per hour, depending on experience, location, and employer.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What cities near Gloucester, MA are hiring for Retail Operations Manager jobs?

Cities near Gloucester, MA with the most Retail Operations Manager job openings:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Gloucester, MA as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,219 per year, or $24.6 per hour.

Retail Event Operations Manager - FIFA World Cup 2026(TM)

Career Group Events

Boston, MA • On-site

$30 - $40/hr

Temporary

Re-posted yesterday

Job description

Apply to Career Group Events to be considered for Retail Event Operations Manager positions with Fanatics for the FIFA World Cup 2026(TM).

‍‍

Retail Event Operations Managers play a critical leadership role in delivering Fanatics’ on-site retail experience. You’ll oversee day-to-day retail operations, manage teams, coordinate logistics, and ensure merchandise locations are executed efficiently while delivering an exceptional fan experience.

‍How You’ll Make an Impact

  • Lead and oversee on-site retail operations, including set-up, event days, and breakdown
  • Supervise, support, and motivate Retail Event Operations Associates
  • Ensure outstanding customer service and represent the Fanatics brand with professionalism
  • Coordinate merchandise flow, inventory organization, and replenishment
  • Oversee POS operations, cash handling, and adherence to Fanatics policies
  • Support truck load-in/load-out and overall logistics execution
  • Maintain clean, organized, and fully stocked retail environments
  • Assist with inventory counts, audits, and issue resolution
  • Serve as a point of contact for onsite Retail Event Leadership
  • Troubleshoot operational challenges in fast-paced, high-volume environments
  • Create a positive, energetic, and team-focused work environment

What You Bring

  • Prior experience in retail operations, event operations, or venue management preferred
  • Previous leadership or supervisory experience strongly preferred
  • Strong customer service mindset with the ability to lead by example
  • Excellent communication and problem-solving skills
  • Ability to manage multiple priorities and make decisions under pressure
  • Comfortable using POS systems and handling cash controls
  • Reliable, punctual, and able to maintain consistent attendance
  • Comfortable working long hours in fast-paced, high-energy event settings

What’s Required

  • Professional, confident, and positive leadership presence
  • Ability to quickly learn product knowledge and operational processes
  • Strong organizational skills and attention to detail
  • Willingness to step in hands-on and support the team as needed
  • Dependable and committed throughout the assignment duration

Apply now to be a part of the action!

Company Description

Specializing in staffing for events of all sizes and across all industries nationwide, Career Group Events provides talent for tradeshows, conventions, conferences, major sporting events, pop-ups, music festivals, experiential marketing campaigns, hospitality events, and more.

As a Women-Owned staffing firm trusted by leading brands to support their high-profile events, we connect dynamic talent with unforgettable experiences.