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Retail Operations Manager Jobs in Puerto Rico (NOW HIRING)

Walgreens

PR · On-site

... Retail operations. * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.

New

Walgreens

Store Manager Unassigned

Guaynabo, PR · On-site

... Retail operations. * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.

Waste Connections of Canada

$105K - $115K/yr

Operations Supervisor - Waste Connections Location: Livermore, CA Salary: $105,000 - $115,000 ... Conduct performance reviews and manage team development. * Set short- and long-term goals for the ...

Waste Connections Inc

$105K - $115K/yr

Operations Supervisor - Waste Connections Location: Livermore, CA Salary: $105,000 - $115,000 ... Conduct performance reviews and manage team development. * Set short- and long-term goals for the ...

Sephora

Seasonal Associate

Caguas, PR · On-site

$16.60 - $19.30/hr

Support Daily Operations: Manage inventory, stock replenishment, order fulfillment, and maintain ... Must be available during peak retail operations including nights, weekends, and holidays.

Sephora

Seasonal Associate

Caguas, PR · On-site

$16.60 - $19.30/hr

Support Daily Operations: Manage inventory, stock replenishment, order fulfillment, and maintain ... Must be available during peak retail operations including nights, weekends, and holidays.

Skechers

Retail Assistant Store Manager

Caguas, PR · On-site

$14.32/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Humacao, PR · On-site

$14.32/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Humacao, PR · On-site

$14.32/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Caguas, PR · On-site

$14.32/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Humacao, PR · On-site

$14.32/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

Skechers

Retail Assistant Store Manager

Caguas, PR

$14.32/hr

Operations Management : Oversee store systems, including scheduling, opening/closing procedures ... Retail, restaurant, or hospitality leadership experience is preferred but not required. * Sales ...

W3Global Inc.

Franchise Support Manager

San Juan, PR · On-site

$60K - $70K/yr

This is an exciting opportunity for a hands-on operations leader with experience in restaurant management, franchise support, food service operations, or retail culinary programs who thrives in a ...

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Retail Operations Manager information

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What are the most commonly searched types of Retail Operations jobs in Puerto Rico?

The most popular types of Retail Operations jobs in Puerto Rico are:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Store Manager Unassigned

Walgreens

PR • On-site

Full-time

Posted 3 days ago

New

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,233 frontline employees who took The Breakroom Quiz

97th of 113 rated pharmacies

Job description


  • Responsible for learning Walgreens' operations and ways of working to lead "one-box" (full store operations across front-end and pharmacy). Responsible for completing accelerated development track to Store Manager during the specified timeframe as outlined in the learning plan.
  • Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store.
  • Supports store operations by shadowing or assisting the Store Manager in leading store throughout the learning journey.
Training & Personal Development
  • Complete rigorous, accelerated program including all certifications needed for the Store Manager role.
  • Attends and completes classroom learning, online training and on-the-job training. Fulfills assigned rotations and learning objectives by spending time in other stores in the area as assigned.
  • Follows individual development plans offered by District Manager. Participates in one-on-one conversations with Store Manager and District Manager to have continuous professional growth and demonstrates permanent assignment readiness and proficiency of learning topics with the Director of Pharmacy and Retail operations.
  • Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
  • Learns and actively implements compliance standard operational procedures (SOPs) across front-end and pharmacy. Gains knowledge of all computer and technology systems and software.
  • Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB certification, as required by state).
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business, and improving service metrics.
Operations
  • Shadows Store Manager, gains experience, performs and demonstrates proficiency supervising the operation of the store and team members, including gaining exposure to opening/closing/changing shifts, and delegating tasks to team members. Demonstrates the ability to supervise merchandising tasks, including sets, resets, and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
  • Supports Store Manager in protecting store assets by administering and monitoring internal loss prevention programs and systems. Learns to maintain and react to the electronic surveillance system and ensures price accuracy, using reports and in-store price audits.
  • Learns to analyze inventory trends and supervises inventory management. Verifies proper standard operating procedures are being adhered to for receiving, counting, ordering, pricing, and returning points of execution for both front-end and pharmacy. Learns to supervise receiving, sticking, pricing, returning and transferring merchandise.
  • Supervises operations of the assigned location, including strict compliance with all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers and business partners.
  • Completes special assignments and other tasks as assigned, including assisting team members as needed.
Business Performance Management
  • Learns to analyze financial & performance data for the store and pharmacy. Develops action plans to improve business results, including increasing sales and controlling costs.
  • Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
  • Reviews and analyzes asset protection data and develops action plans to reduce loss.
  • Reviews daily performance indicators and weekly operational metrics . Prepares action plans to improve results to discuss with the Store Manager and District Manager.
  • Analyzes pharmacy performance indicators and works with the Pharmacy Manager and/ or Pharmacy Operations Manager to enhance the performance of the pharmacy.
Business Planning
  • Works with Store Manager to understand key inventory metrics and processes.
  • Learns how to grow front-end and pharmacy business with new initiatives directed by the Support Center, community outreach, and retail partnerships through planning, implementing, executing, and following up with a review.
People & Performance Management
  • Learns all aspects of people management at Walgreens, including training/ coaching on standard operating procedures.
  • Learns how to effectively use Walgreens' HR and people management systems to supervise team members.
  • Shadows Store Manager in action planning and performance conversations, becoming familiar with performance management assessment criteria and metrics. Understands how to use discipline and performance improvement plans when necessary.
  • Reviews and becomes knowledgeable all company policy and local, state and federal laws related to selection, recruitment, record retention and training of team members.
  • Supports Store Manager in leveraging the team's strengths, skills, and abilities to increase engagement, overcome challenges, solve problems, and adapt to changes that the store faces.
Communications
  • Shadows Store Manager and attends all critical communication sessions, e.g., one-on-one discussions, group meetings. Learns best practices for providing and receiving feedback, soliciting input, answering questions, and ensuring communications are open between management and non-management team members.
  • Assists Store Manager and/or District Manager in planning and attending community events.
  • Gains experience facilitating team member discussions around key operational and engagement metrics.

External Basic Qualifications
  • Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
  • Must be fluent in reading, writing, and speaking English (Except in Puerto Rico)
  • Willingness to work a flexible schedule, including extended days, evenings, and weekend hours.
  • Willingness to accept assignment into a Store Manager position, if an assignment is offered.
  • Willingness to transfer to other Walgreens retail assets located within the same hiring Area.

Preferred Qualifications
  • PTCB Certification.
  • Bachelor's Degree.
  • Managerial experience with another employer in a Retail Store/Hospitality Manager or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer-facing experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $24.04 per hour - $43.27 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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