ZipRecruiter

Log In

1

Retail Operations Manager Jobs in Puerto Rico (NOW HIRING)

Burlington

Operations/Service Manager

Carolina, PR

$23.10 - $32.55/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Puerto Real, PR

$23.20 - $30.95/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager II

Guaynabo, PR

$22.05 - $30.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager V

Mayaguez, PR

$24.85 - $33.10/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager IV

Carolina, PR

$24.30 - $32.40/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager III

Fajardo, PR

$21.50 - $28.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager II

Guaynabo, PR · On-site

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager III

Ponce, PR

$22.60 - $30.15/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

previous pagenext page

Showing results 21-40

All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Puerto Rico

Retail Operations Manager information

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What are the most commonly searched types of Retail Operations jobs in Puerto Rico?

The most popular types of Retail Operations jobs in Puerto Rico are:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Bilingual Retail Maintenance Coordinator

MY WIRELESS

Guaynabo, PR • On-site

$10.50 - $14/hr

Full-time

Re-posted 24 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Summary

The Retail Maintenance Coordinator supports day-to-day maintenance operations for retail locations by managing service tickets, coordinating with store teams, and assisting with vendor scheduling and documentation. This role focuses on ensuring maintenance issues are addressed efficiently, within established service level agreements (SLAs), and in alignment with budget guidelines.

This is an entry-level to early-career role ideal for candidates with strong organization, communication, and follow-through skills.

Key Responsibilities
  • Monitor and manage maintenance tickets from creation through resolution
  • Communicate with retail store teams remotely to verify maintenance needs and gather required details
  • Coordinate with approved vendors to schedule service calls and confirm scope of work
  • Ensure vendors understand work expectations, verification requirements, and SLA timelines
  • Track service completion and assist with basic cost controls to remain within budget guidelines
  • Maintain vendor documentation, including invoices and W-9 forms
  • Support vendor relationships by providing clear communication and timely follow-up
  • Update internal systems with accurate notes, statuses, and documentation
Why Join Us
  • Entry-level opportunity with exposure to retail operations and facilities coordination
  • Clear growth path into senior coordinator or operations roles
  • Supportive team environment with structured processes and training
Required Qualifications
  • High school diploma or equivalent
  • Strong organizational and time-management skills
  • Clear written and verbal communication skills
  • Basic computer proficiency (ticketing systems, email, spreadsheets)
  • Ability to manage multiple tasks in a fast-paced environment
  • Reliable follow-through and attention to detail
Preferred Qualifications
  • Previous experience in maintenance coordination, facilities support, retail operations, or administrative support
  • Familiarity with service tickets, work orders, or vendor coordination
  • Basic understanding of invoices or vendor documentation
Physical & Work Requirements
  • Primarily desk-based work
  • Ability to sit for extended periods and work on a computer
  • Occasional after-hours communication may be required for urgent maintenance issues

What My Wireless employees say

Pay

Workplace

Get the full story on Breakroom

Apply