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Retail Operations Manager Jobs in Kansas (NOW HIRING)

MCI Careers

Operations Manager

Wichita, KS · On-site

... are, retail, government, education, telecom, technology e-commerce, and financial services. Our ... The Operations Manager serves as the senior on‑site leader responsible for operational delivery ...

JM Hunter Group

Operations Manager

Kansas City, KS

This unique, Operations Manager must have..... * Management experience in the building supply industry. * Experience in a high volume/fast paced distribution facility. * Well rounded in sales ...

Genesis Health Clubs

Operations Manager

Mission, KS · On-site

... Club Manager with all club operations as needed * Responsible for daily register deposits ... Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning) Expectations:

Genesis Health Clubs

Operations Manager

Olathe, KS · On-site

... Club Manager with all club operations as needed * Responsible for daily register deposits ... Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning) Expectations:

MCI Careers

Operations Manager

Wichita, KS · On-site

... are, retail, government, education, telecom, technology e-commerce, and financial services. Our ... The Operations Manager serves as the senior on-site leader responsible for operational delivery ...

MCI Careers

Operations Manager

Wichita, KS · On-site

... are, retail, government, education, telecom, technology e-commerce, and financial services. Our ... The Operations Manager serves as the senior onsite leader responsible for operational delivery ...

MCI Careers

Operations Manager

Wichita, KS

... are, retail, government, education, telecom, technology e-commerce, and financial services. Our ... The Operations Manager serves as the senior onsite leader responsible for operational delivery ...

Ultra

Operations Manager

Manhattan, KS

Ultra Electronics, ICE is seeking a Operations Manager. We are an AS9100-certified electronics manufacturer specializing in PCB population, box build, and environmental testing for aerospace and ...

Floor & Décor

Operations Manager

Overland Park, KS

Perform additional managerial duties as necessary MINIMUM ELIGIBILITY REQUIREMENTS * 3-5 years retail management experience and proven ability direct operations * Ability to perform in a high volume ...

New

CVS Health

Operations Manager

Junction City, KS · On-site

$16 - $23/hr

When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff ... Experience as a retail supervisor Education High School diploma or equivalent preferred but not ...

Ultra

Operations Manager

Manhattan, KS · On-site

Ultra Electronics, ICE is seeking a Operations Manager. We are an AS9100-certified electronics manufacturer specializing in PCB population, box build, and environmental testing for aerospace and ...

Advance Auto Parts

Operations Manager

Salina, KS

The DC Operations Manager is responsible for ensuring a continuous stream of talent to sustain organizational growth and improve operations by attracting, retaining, and developing team members and ...

Genesis Health Clubs

Operations Manager

Salina, KS · On-site

Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position ... Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning) Expectations:

Genesis Health Clubs

Operations Manager

Emporia, KS · On-site

Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position ... Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning) Expectations:

Genesis Health Clubs

Operations Manager

Goddard, KS · On-site

$15 - $20/hr

Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position ... Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning) Expectations:

Genesis Health Clubs

Operations Manager

Wichita, KS · On-site

... Club Manager with all club operations as needed * Responsible for daily register deposits ... Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning) Expectations:

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Kansas

Retail Operations Manager information

See Kansas salary details

$12

$19

$33

How much do retail operations manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for retail operations manager in Kansas is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

Is a retail operations manager a high paying job?

A retail operations manager typically earns a competitive salary that varies based on experience, location, and company size. In general, it is considered a mid- to high-level management position with potential for higher pay with advanced skills and certifications. Compensation often includes bonuses and benefits related to overseeing store performance and staff management.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.
More about Retail Operations Manager jobs
What are the most commonly searched types of Retail Operations jobs in Kansas? The most popular types of Retail Operations jobs in Kansas are:
What cities in Kansas are hiring for Retail Operations Manager jobs? Cities in Kansas with the most Retail Operations Manager job openings:
Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Kansas as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,247 per year, or $19.8 per hour.

Operations Manager

MCI Careers

Wichita, KS • On-site

Full-time

Re-posted 26 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

The Operations Manager serves as the senior on‑site leader responsible for operational delivery, client partnership, and performance results. This role ensures alignment between organizational goals, workforce execution, and service excellence.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities

  • Oversee day‑to‑day management of the account and maintain communication with client operational contacts.
  • Drive performance outcomes to achieve SLAs, KPIs, and quality expectations.
  • Lead, mentor, and develop functional leaders to ensure consistent execution.
  • Manage client updates, reporting, and escalation handling.
  • Ensure alignment across Quality, Training, Workforce, and Talent Acquisition functions.
  • Identify opportunities to enhance processes, improve efficiency, and elevate customer experience.
  • Maintain compliance with company policies, security requirements, and regulatory standards.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent experience).
  • 3 years of contact center/BPO leadership experience with multi-functional oversight.
  • Proven success managing large teams through layered leadership structures.
  • Strong financial management capabilities including budgeting, forecasting, and cost control.
  • Demonstrated ability to build and maintain client relationships, including executive-level stakeholders.
  • Experience achieving KPI performance, delivering SLAs, and leading continuous improvement initiatives.
  • Advanced decision‑making and problem‑solving skills in fast-paced environments.
  • Strong knowledge of workforce planning, quality frameworks, and operational analytics.
  • Excellent communication, presentation, and change management abilities.

Nice to Have

  • Experience within fintech, financial services, or regulated industries.
  • Six Sigma, Lean, or similar process improvement certifications.
  • Experience launching new programs or scaling operations.
  • Familiarity with automation, AI‑enabled tools, or digital transformation initiatives.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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