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Retail Operations Manager Jobs in Indiana (NOW HIRING)

E Farmcredit

Director Retail Operations

Greencastle, IN · On-site

$92 - $201/hr

Aligns and optimizes retail operations workflows and processes to support efficient, consistent ... This role requires sustained mental focus, problem-solving, and the ability to manage multiple ...

PetSmart

Retail Operations Lead

Mishawaka, IN · On-site

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Indianapolis, IN · On-site

$14.75 - $18.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Mishawaka, IN

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Valparaiso, IN

$13.25 - $16.25/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

PetSmart

Retail Operations Lead

Fort Wayne, IN · On-site

$14.25 - $17.50/hr

Retail Operations Lead About Life at PetSmart Our associates are the heart of Team PetSmart ... Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed ...

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All JobsRetail Operations JobsRetail Operations Manager JobsRetail Operations Manager Jobs in Indiana

Retail Operations Manager information

See Indiana salary details

$13

$21

$35

How much do retail operations manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail operations manager in Indiana is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.12 per hour, depending on experience, location, and employer.

What does a retail operations manager do?

A Retail Operations Manager oversees the daily operations of retail stores to ensure efficiency, profitability, and a positive customer experience. They are responsible for managing staff, optimizing store layouts, monitoring inventory, and implementing company policies. Additionally, they analyze sales data, handle budgeting, and work to improve store performance by setting targets and motivating teams. Their role is crucial in maintaining smooth store operations and achieving business goals.

What are the key skills and qualifications needed to thrive as a retail operations manager, and why are they important?

To thrive as a Retail Operations Manager, you need strong leadership, inventory management, and sales analysis skills, typically supported by a degree in business or retail management and relevant retail experience. Familiarity with POS systems, inventory management software, and scheduling tools is crucial for overseeing daily operations. Exceptional communication, problem-solving, and team-building abilities help drive staff performance and customer satisfaction. These skills ensure efficient store operations, sustained profitability, and a positive customer experience in a competitive retail environment.

What are some common challenges faced by retail operations managers, and how can they effectively address them?

Retail Operations Managers often face challenges such as balancing staff scheduling, ensuring consistent customer service, and managing inventory levels to meet demand without overstocking. Additionally, they must adapt quickly to changing sales trends and resolve issues that arise on the sales floor. Success in this role typically depends on strong communication skills, effective delegation, and the ability to analyze sales data to make informed operational decisions. Building strong relationships with both team members and vendors also plays a key role in overcoming these challenges.

What is the difference between Retail Operations Manager vs Retail Store Supervisor?

AspectRetail Operations ManagerRetail Store Supervisor
ResponsibilitiesOversees multiple store operations, manages staff, develops sales strategies, and ensures company policies are followedManages daily store activities, supervises staff, and ensures customer satisfaction within a single store
Required CredentialsTypically requires a bachelor's degree in business or related field; experience in retail managementHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommonly employed in retail chains and large retail companiesFound in individual retail stores and small chains

The Retail Operations Manager focuses on overseeing multiple stores and strategic planning, while the Retail Store Supervisor manages daily store operations and staff within a single location. Both roles require retail experience, but the Operations Manager typically has broader responsibilities and higher-level credentials.

More about Retail Operations Manager jobs

What are the most commonly searched types of Retail Operations jobs in Indiana?

The most popular types of Retail Operations jobs in Indiana are:

What cities in Indiana are hiring for Retail Operations Manager jobs?

Cities in Indiana with the most Retail Operations Manager job openings:

Retail Operations Manager jobs near you
Infographic showing various Retail Operations Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $44,009 per year, or $21.2 per hour.

Director Retail Operations

Farm Credit Mid-America

Crawfordsville, IN

$91K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to secure the future of rural communities and agriculture. We are passionate about serving the needs of our rural communities and creating positive customer experiences.

Farm Credit Mid-America is a great place to work! We have been named as a Best Places to Work in Kentucky for the past 14 years. At Farm Credit Mid-America we put our customers and team members at the heart of all we do.  

SCHEDULE:  Full Time, Onsite 
TRAVEL REQUIRED:  50% - 75% 

LOCATION: Will cover the Crawfordsville, Greencastle, Kokomo, and Williamsport offices 

Compensation: The salary range for this position is estimated to be $91,854.00 - $200,929.00 annualized, which reflects the company's current estimate of the potential compensation range at the time of posting. This salary range reflects the anticipated compensation for this position and represents one component of the total rewards package. Final compensation will be determined based on factors such as experience, skills, education, qualifications, and allotted budget. The organization offers a comprehensive benefits program as part of its overall compensation strategy, and salary ranges are reviewed periodically to remain aligned with market conditions.

Benefits At A Glance

  • Eligible team members have access to a comprehensive benefits package that includes:
  • Medical, dental, and vision insurance 
  • Well-being and fitness reimbursement programs 
  • Paid vacation, sick leave, and holidays 
  • 401(k) plan with company contributions and matching opportunities 
  • Paid parental leave
  • Short-term and long-term disability coverage 
  • Tuition reimbursement and professional development programs 
  • Community involvement and volunteer opportunities 
  • Variable compensation opportunities for eligible positions
About Our Opportunity

The Director Retail Operations leads retail operations across multiple locations to deliver a consistent, customer-centric service experience that supports sales and lending performance. The DRO enhances operational effectiveness by streamlining workflows, reinforcing process consistency, and strengthening team capability to support execution across the retail network.

This role provides operational leadership for a defined function, aligning work with organizational goals and priorities. They build strong partnerships, lead complex initiatives, and create clarity for their teams. Directors foster a coaching culture, develop talent, and promote collaboration to advance shared outcomes across the Association.

How You Will Spend Your Time
  • Aligns and optimizes retail operations workflows and processes to support efficient, consistent delivery of sales and lending activities across locations.
  • Establishes, monitors, and enforces operating standards, procedures, and controls to ensure compliance with regulatory requirements and internal policies.
  • Conducts loan reviews and evaluates findings to strengthen operational performance and inform decision-making and leader feedback.
  • Coordinates cross-functional execution of retail initiatives to improve customer experience, operational consistency, and performance outcomes.
  • Leads and develops retail operations team members across assigned markets, driving capability, engagement, and accountability for results within the function.
  • Cultivates external and industry relationships to share best practices, strengthen market insight, and enhance organizational reputation.
  • Provides clear goals, plans, and expectations that translate strategy into action.
  • Leads complex initiatives that improve performance, quality, or innovation.
  • Develops team members through coaching, feedback, and accountability.
  • Builds strong partnerships across the Association resulting in alignment and coordinated execution.
  • Exercises sound judgment to balance business needs, risk, and customer impact.
Education & Experience
  • Bachelor's Degree with 5 years relevant experience.
Mental & Physical Requirements

While performing the responsibilities of this role, team members typically sit for extended periods, use hands for computer and office tasks, and communicate verbally. Standing or walking may be required on a frequent basis, with occasional reaching, lifting, or moving items weighing up to ten pounds. Vision requirements include close and distance vision. The work environment generally involves a moderate noise level.

This role requires sustained mental focus, problem-solving, and the ability to manage multiple tasks, with extended computer use common. Some positions may include additional physical or mental requirements related to driving, such as holding a valid driver's license and the ability to travel long distances.

Reasonable accommodations will be considered to enable individuals to perform the essential functions of the role.

Farm Credit Mid-America provides a competitive total rewards package to our team members. This includes an award winning 401(k) Plan. Our Health and Financial wellness benefits provide safety, security and peace of mind for you and your family.  Here is a highlight of our Total Rewards and Benefits.

Farm Credit Mid-America is an equal opportunity employer, and all applicants will receive consideration for employments without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other category protected by law.

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