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Retail Operations Coordinator Jobs in Kitchener, ON

TC Transcontinental

Project Coordinator

Paris, ON · On-site

CA$45K - CA$55K/yr

Previous experience in project coordination, preferably within a custom manufacturing, print, fabrication, or retail operations environment * Intermediate proficiency in Microsoft Office Suite (Excel ...

TC Transcontinental

Project Coordinator

Paris, ON · On-site

CA$45K - CA$55K/yr

Previous experience in project coordination, preferably within a custom manufacturing, print, fabrication, or retail operations environment * Intermediate proficiency in Microsoft Office Suite (Excel ...

BDA

Client Service Coordinator

Waterloo, ON · On-site

CA$71K - CA$73K/yr

... operations. This role is ideal for detail-oriented and highly creative professionals with ... e-commerce, retail, or merchandising industries. * Experience in customer service, vendor ...

TC Transcontinental

Print Project Manager

Paris, ON

CA$60K/yr

Experience in project management, coordination, or client service within a manufacturing, production, retail operations, or custom project environment * Strong organizational, communication, and ...

TC Transcontinental

Print Project Manager

Paris, ON · On-site

CA$60K/yr

Experience in project management, coordination, or client service within a manufacturing, production, retail operations, or custom project environment * Strong organizational, communication, and ...

All Brite Glass

Service Center Manager

Kitchener, ON · On-site

CA$26 - CA$35/hr

You're not on the sidelines--you're part of the operation, supporting the team, coordinating ... with retail and commercial clients What We're Looking For Service & Operations Experience ✅ ...

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Retail Operations Coordinator information

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How much do retail operations coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for retail operations coordinator in Kitchener, ON is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.37 and $21.53 per hour, depending on experience, location, and employer.

What does a retail operations coordinator do?

A Retail Operations Coordinator is responsible for supporting the daily operations of retail stores, ensuring that processes run smoothly and efficiently. They often handle tasks such as inventory management, coordinating store communications, assisting with merchandising, and supporting store staff with administrative needs. Their role helps ensure that the customer experience is consistent and that stores meet company standards. They often work closely with store managers and other departments to implement company policies and streamline operations.

How does a retail operations coordinator typically collaborate with store managers and other departments?

A Retail Operations Coordinator plays a key role in facilitating communication and workflow between store managers and various corporate departments. They often serve as a point of contact for sharing updates, implementing new initiatives, and addressing operational challenges. By coordinating schedules, compiling reports, and ensuring that policies are consistently followed, they help streamline store operations. Regular collaboration with merchandising, inventory, and HR teams is also common, enabling them to support both day-to-day store needs and larger organizational goals.

What are the key skills and qualifications needed to thrive as a retail operations coordinator, and why are they important?

To thrive as a Retail Operations Coordinator, you need strong organizational skills, attention to detail, and a background in retail or business, often supported by a relevant degree or retail management experience. Familiarity with inventory management systems, point-of-sale (POS) platforms, and proficiency in Microsoft Office or similar tools is typically required. Effective communication, problem-solving abilities, and adaptability are valuable soft skills for coordinating teams and handling fast-paced retail environments. These skills ensure efficient store operations, accurate inventory control, and a consistent customer experience.

What is the difference between Retail Operations Coordinator vs Retail Store Manager?

AspectRetail Operations CoordinatorRetail Store Manager
ResponsibilitiesSupports daily store operations, coordinates logistics, assists with inventory and staff schedulingManages overall store performance, supervises staff, drives sales, and ensures customer satisfaction
Required SkillsOrganizational skills, communication, basic retail knowledge, problem-solvingLeadership, sales management, customer service, strategic planning
Work EnvironmentOffice-based with store visits, collaborative team settingsPrimarily on the sales floor, direct interaction with staff and customers
Common UsageUsed in retail chains, supporting multiple stores or departmentsUsed for individual store oversight and management

The Retail Operations Coordinator focuses on supporting store functions and logistics, often working behind the scenes, while the Retail Store Manager oversees overall store performance and staff management. Both roles require retail knowledge, but the Store Manager has more leadership and sales responsibilities.

What job categories do people searching Retail Operations Coordinator jobs in Kitchener, ON look for?

The top searched job categories for Retail Operations Coordinator jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Retail Operations Coordinator jobs?

Cities near Kitchener, ON with the most Retail Operations Coordinator job openings:

Retail Operations Coordinator jobs near you
Infographic showing various Retail Operations Coordinator job openings in Kitchener, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $38,684 per year, or $18.6 per hour.

Ecommerce Operations Coordinator (6-month contract)

Bunzl Canada Inc.

Burlington, ON

CA$20/hr

Contractor

Posted 20 days ago

Job description

Position:

The E-Commerce Operations Coordinator is responsible for ensuring the smooth day-to-day operation of our e-commerce business by managing order fulfillment, delivering exceptional customer service, and maintaining the quality and accuracy of our online storefront. This role works closely with internal teams to ensure orders are processed efficiently, customer inquiries are resolved promptly, and website content meets company quality standards. The ideal candidate is highly organized, detail-oriented, customer-focused, and thrives in a fast-paced environment.

Responsibilities:  

  • Manage and execute daily order fulfillment activities, ensuring customer orders are processed accurately and shipped on time.
  • Respond to customer inquiries via email and phone in a professional, timely, and customer-focused manner.
  • Handle returns, refunds, exchanges, and order-related issues while maintaining a high level of customer satisfaction.
  • Maintain accurate operational records, including order statuses, return and refund requests, reasons for returns, and other documentation.
  • Escalate operational issues or customer concerns to the appropriate teams when necessary.
  • Perform ongoing quality control of the e-commerce website by reviewing product images, descriptions, specifications, and other content for accuracy and completeness.
  • Identify opportunities to improve operational processes and contribute to continuous improvement initiatives.
  • Provide administrative and operational support to internal teams as required.
  • Assist with additional e-commerce projects and operational tasks as assigned.

 Qualifications: 

  • 1-3 years of experience in similar environment.
  • Strong organizations and time management skills with the ability to manage multiple priorities
  • Excellent verbal and written communication skills
  • Exceptional attention to detail and commitment to accuracy
  • Strong problem-solving skills with the ability to work independently and collaboratively
  • Customer-first mindset with a focus on delivering outstanding customer experience
  • Proficient in Microsoft Office, particularly Excel
  • Experience using e-commerce platforms such as Shopify is preferred
  • Knowledge of e-commerce fulfillment process shipping, returns and online operations is preferred

New career… new opportunities! What are YOU waiting for?

Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future! 

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.