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Retail Office Associate Jobs (NOW HIRING)

Rooms To Go Texas

Retail Office Assistant

Round Rock, TX · On-site

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Our Company

Retail Office Assistant

Houston, TX

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Our Company

Retail Office Assistant

Round Rock, TX

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Our Company

Retail Office Assistant

Sarasota, FL

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Our Company

Retail Office Assistant

Dunn, NC · On-site

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Our Company

Retail Office Assistant

Lafayette, LA

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Rooms To Go Florida

Retail Office Assistant

Sarasota, FL · On-site

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Rooms To Go Texas

Retail Office Assistant

Houston, TX · On-site

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Our Company

Retail Office Assistant

Murfreesboro, TN

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

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How much do retail office associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for retail office associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.27 per hour, depending on experience, location, and employer.

Is Associate the lowest position?

In retail, the title 'Retail Office Associate' is typically an entry-level position, but it may not be the lowest. Some companies have additional entry roles such as Cashier or Stock Clerk, and advancement opportunities often depend on experience, skills, and performance. The lowest position varies by company and store structure.

How does a Retail Office Associate typically interact with store management and sales teams?

Retail Office Associates play a key role in ensuring smooth store operations by acting as a bridge between store management, sales teams, and administrative functions. They frequently coordinate with managers to process inventory records, handle customer inquiries requiring administrative support, and maintain financial and personnel documentation. Regular communication with the sales team is also essential for updating pricing, monitoring stock levels, and supporting promotional activities. This collaborative environment fosters teamwork while giving associates broad exposure to different aspects of retail operations.

What does a retail associate do?

A retail associate is responsible for assisting customers, operating cash registers, stocking shelves, and maintaining the store's appearance. They provide customer service, process transactions, and ensure a positive shopping experience, often working with point-of-sale systems and following store policies.

What does a Retail Office Associate do?

A Retail Office Associate is responsible for handling administrative and clerical tasks in a retail environment. Their duties often include managing cash registers, processing transactions, maintaining records, assisting with inventory, and providing customer service support. They help ensure smooth store operations by coordinating communication between the sales floor and management. Retail Office Associates may also assist with scheduling, answering phones, and managing paperwork related to store activities.

What is the difference between Retail Office Associate vs Retail Cashier?

AspectRetail Office AssociateRetail Cashier
Primary RoleHandling administrative tasks, customer inquiries, and supporting store operationsProcessing sales transactions and handling customer payments
Required SkillsCustomer service, organization, communicationCash handling, basic math, customer service
Work EnvironmentOffice-like setting within retail stores, supporting staffCheckout counters, sales floor
Common CertificationsNone typically required, but customer service experience helpfulCash handling certification optional but beneficial

While both roles involve customer interaction within retail environments, Retail Office Associates focus on administrative support and store operations, whereas Retail Cashiers primarily handle sales transactions at the checkout. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Retail Office Associate, and why are they important?

To thrive as a Retail Office Associate, you need strong organizational skills, attention to detail, and experience with retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and office applications like Microsoft Excel is typically required. Exceptional customer service, problem-solving abilities, and effective communication help you stand out in this role. These skills are crucial for ensuring smooth store operations, accurate records, and a positive customer experience.

What retail position pays the most?

Retail store managers and regional managers typically earn the highest salaries within retail positions, often supplemented by bonuses and profit-sharing. These roles require leadership skills, experience, and sometimes certifications, and they usually involve overseeing multiple stores or departments.

What job makes $10,000 a month without a degree?

A retail office associate typically does not earn $10,000 a month without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve entrepreneurship, sales, real estate, or skilled trades, which may require certifications or significant experience. Most standard retail or office positions do not offer such high monthly earnings without additional qualifications or commission-based incentives.
What cities are hiring for Retail Office Associate jobs? Cities with the most Retail Office Associate job openings:
What are the most commonly searched types of Retail Office jobs? The most popular types of Retail Office jobs are:
Who are the top companies hiring for Retail Office Associate jobs? The top employers for Retail Office Associate jobs are:
What states have the most Retail Office Associate jobs? States with the most job openings for Retail Office Associate jobs include:
Retail Office Associate jobs near you
Infographic showing various Retail Office Associate job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $35,658 per year, or $17.1 per hour.
Retail Office Manager | Newberry

Retail Office Manager | Newberry

Capital City Bank

Newberry, FL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Capital City Bank rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

120th of 141 rated banks

Job description

Retail Office Manager - More Than Your Bank. Your Banker.
General Summary
The Retail Office Manager has responsibility for creating a leadership culture centered on delivering exceptional client experience, through associate interactions, office appearance and products and services that are offered. The Retail Office Manager has responsibility for one office which may include a drive-through facility. The Retail Office Manager develops the associates within their office to ensure they are equipped to meet the needs of our clients and obtain operational and sales objectives. The Retail Office Manager is responsible for demonstrating sales and service skills and will set the strategic direction of the office, communicating performance results, coaching, recognizing and rewarding accomplishments, and building a high performing team. The Retail Office Manager is responsible for the direct management of the Retail Assistant Office Manager and Traveling Support Associate(s). The Retail Office Manager serves in a supporting role of Retail Banker and works with business partners to identify prospects for referrals. In a traditional office with no dedicated Assistant Office Manager, the Retail Office Manager is responsible for the efficient operation of the transaction area including cash management and all vault and transaction-related activities. This position has direct responsibility for employment decisions.
All associates at Capital City Bank, Capital City Wealth, and Capital City Home Loans have access to confidential client information and must practice discretion at all times.
Principal Duties and Responsibilities
  • Responsible to ensure adherence to all tasks identified in the Office Certification Guide in coordination with the Retail Assistant Office Manager, when applicable.
  • Foster strong, loyal relationships between our clients and our brand. Enhance the client experience through care and passion at every touch, including client outreach. Products and services experts that convey confidence and positivity, influencing how others perceive our brand and possess a true desire to grow client relationships and develop associate relationships.
  • Provide leadership to drive a culture that focuses on associate engagement and retention to ultimately achieve an exceptional client experience that will drive the achievement of goals and objectives increasing revenue.
  • Interview, hire, and manage all approved positions with administrative support from Human Resources as needed, including scheduling, coaching, timecards, overtime, budget, training, performance reviews and all other associate relation issues. Complies with all Training Checklists, and Accountability Charts, utilizes performance management tools to attract, develop and retain talent in the office.
  • Provides leadership in creating the strategic direction of the office to deliver consistent client experience as well as associate relationship management.
  • Develop strong relationships with the team and key Bank partners, product and support partners, and other business partners as needed.
  • Ability to think creatively on opportunities to grow revenue, deepen client relationships, create and penetrate client portfolios.
  • Exhibit a high level of professionalism coupled with a strong work ethic. Deliver a strong leadership style that effectively balances coaching and mentoring with expectation-setting and measurement.
  • Develop teamwork, share knowledge, instill trust, and set clear and concise expectations for consistency across the Bank.
  • Promote, motivate, and coordinate sales activities and onboarding expectations with the expectation of exceeding office production goals, including Credit Card, Merchant Services, CCI and Other Business Partner Referrals; provides leadership promotes, motivates, and coaches referral activities.
  • Ensure that teams are equipped with knowledge and resources, clear expectations and trust so that they are empowered to consistently meet the expectations.
  • Ensure ongoing team training and timely completion of all Bank-sponsored meetings/training/courses related to products/services and other initiatives.
  • Responsible to ensure adherence to all tasks identified in the Office Certification Guide in coordination with the Retail Assistant Office Manager, when applicable.
  • Maintains Performance Standards for applicable office associates, ensuring timely adherence to policy and procedures, including management of overages and shortages in the absence of a Retail Assistant Office Manager.
  • Management of all performance exceptions initiated in the office, including but not limited to fee waivers, wires, Cash Management (CETO). Provides guidance to correct exceptions and avoid repeat errors, including documentation requirements at CIF creation, new account opening and account revisions.
  • Fulfills the functional role of Retail Banker as needed by providing client with information on Bank products and services, rates, service charges, restrictions and other relevant account information while delivering an exemplary client experience.
  • Responsible for working the daily Insufficient/Returned Items prior to the daily cutoff.
  • Has responsibility for appearance of the office as to branding, display of marketing materials and general appearance. Manages budgetary expenses including Rewards and Recognition, PR Pool Funds, FMI and other office expenses, processes expenses for payment.
  • Manages PTO schedule to safeguard against staffing shortages in the office and ensures adherence to the annual 5 consecutive days requirement.
  • Oversees office security and associate/client safety including adherence to all related policy and procedures, Automobile Accident Report, Property Loss Report, Public Liability Accident Report, Currency Transport, Monthly Security Testing, etc.
  • Responsible for initiating and follow up of office maintenance and repair requests.
  • Assists with research and resolution of client issues/complaints, initiating client contact if appropriate and escalation to management as needed.
  • Actively participates in community organizations and events to generate goodwill and business development opportunities; working within time and budget constraints.
  • Supervises office security including open and close procedures, dual control, all-clear signal, alarm testing, etc.

Employer determines the essential functions of the job.
All associates must understand and adhere to the non-negotiable Banker Standards and commit to practicing SGNNT (smile, greet, name, name, thank you) at all times. Associates will consistently follow policies and procedures as established by Capital City Bank, Capital City Wealth, and Capital City Home Loans, with department managers setting the standard.
Associated Duties
  • Attends management meetings as required
  • Responsible for overrides, as applicable
  • Ensures security functions are completed timely including all clear signal, security alarm testing, separation audits, open/close procedures, over/short GL review
  • Provides oversight of key/combo log
  • Completes all assigned/required Bank training within established timelines
  • Provides additional support to manager and department colleagues
  • Serves as member of:
    • Disaster Recovery Team
    • New Office Opening Team
    • Existing Office Closing Team
    • Acquisition/Conversion Team
    • Robbery Response Team
    • After Hours Office Contact List

Knowledge, Skills and Abilities (KSA) Required
The following KSAs are usually acquired through post high school and/or college education with specialized training course(s) in business, banking, and/or 5-7 years related experience:
  1. Effective written and oral communication skills to positively engage clients and prospective clients.
  2. Strong leadership, organizational and time management skills.
  3. The ability to exercise sound and reasonable judgment.
  4. Demonstrable business development and leadership skills.
  5. Banking experience preferred.
  6. Proficiency in Word and Excel software.
  7. Familiarity of Jack Henry Xperience, preferred.
  8. Experience with a customer relationship management system is a plus.
  9. Preferred use and/or understanding of Capital City Bank products and services.

Education
Associate's or Bachelor's degree in business or finance from an accredited college required. Relevant experience may substitute for the education requirement.
Working Conditions
  1. Office environment
  2. Lobby/professional environment
  3. May be required to attend after hours business related meetings or events as determined by the Regional Experience Manager
  4. Driving as required by position
  5. In the rare instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate or telecommute before, during or after, to ensure business continuity.

Capital City Bank associates are our greatest asset. We offer the following benefits:
  • Medical, Dental and Vision
  • Life Insurance
  • 401(k) with Matching
  • Flexible Spending Accounts
  • Tuition Assistance
  • Stock Purchase
  • Discounts on Products and Services

EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an "all-inclusive" list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT. This job description does not restrict Capital City Bank, Capital City Wealth, and Capital City Home Loans from the ability to assign, reassign or eliminate duties and responsibilities of this job at any time. This job description describes the current assignment of essential functions. These functions may change at any time as the needs of the Bank or department change or for other reasons deemed appropriate.
* Full Time - M-F, some Saturdays
Part Time 30 - Up to 30 Hours; Schedule May Vary
Part Time 20-29 - Up to 29 Hours; Schedule May Vary
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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