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Retail Office Associate Jobs in Virginia (NOW HIRING)

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Retail Office Assistant

Glen Allen, VA ยท On-site

$14 - $16/hr

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Associate Discounts on Rooms To Go furniture Join the ROOMS TO GO TEAM!!!!! Rooms To Go is hiring a Retail Office Assistant to work in the offices of our retail stores. Store Office Assistants are ...

Location Address: 282 Deacon Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Cash Office Associate is responsible for the functions below, in addition to other duties as assigned: * Responsible for ...

Location Address: 282 Deacon Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Cash Office Associate is responsible for the functions below, in addition to other duties as assigned: * Responsible for ...

Position Overview As a Business Operations Associate, you will be the backbone of our store ... At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and ...

Position Overview As a Business Operations Associate, you will be the backbone of our store ... At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and ...

Position Overview As a Business Operations Associate, you will be the backbone of our store ... At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and ...

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Retail Office Associate information

See Virginia salary details

$12

$16

$20

How much do retail office associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for retail office associate in Virginia is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.12 per hour, depending on experience, location, and employer.

Is Associate the lowest position?

In retail, the title 'Retail Office Associate' is typically an entry-level position, but it may not be the lowest. Some companies have additional entry roles such as Cashier or Stock Clerk, and advancement opportunities often depend on experience, skills, and performance. The lowest position varies by company and store structure.

How does a Retail Office Associate typically interact with store management and sales teams?

Retail Office Associates play a key role in ensuring smooth store operations by acting as a bridge between store management, sales teams, and administrative functions. They frequently coordinate with managers to process inventory records, handle customer inquiries requiring administrative support, and maintain financial and personnel documentation. Regular communication with the sales team is also essential for updating pricing, monitoring stock levels, and supporting promotional activities. This collaborative environment fosters teamwork while giving associates broad exposure to different aspects of retail operations.

What does a retail associate do?

A retail associate is responsible for assisting customers, operating cash registers, stocking shelves, and maintaining the store's appearance. They provide customer service, process transactions, and ensure a positive shopping experience, often working with point-of-sale systems and following store policies.

What does a Retail Office Associate do?

A Retail Office Associate is responsible for handling administrative and clerical tasks in a retail environment. Their duties often include managing cash registers, processing transactions, maintaining records, assisting with inventory, and providing customer service support. They help ensure smooth store operations by coordinating communication between the sales floor and management. Retail Office Associates may also assist with scheduling, answering phones, and managing paperwork related to store activities.

What is the difference between Retail Office Associate vs Retail Cashier?

AspectRetail Office AssociateRetail Cashier
Primary RoleHandling administrative tasks, customer inquiries, and supporting store operationsProcessing sales transactions and handling customer payments
Required SkillsCustomer service, organization, communicationCash handling, basic math, customer service
Work EnvironmentOffice-like setting within retail stores, supporting staffCheckout counters, sales floor
Common CertificationsNone typically required, but customer service experience helpfulCash handling certification optional but beneficial

While both roles involve customer interaction within retail environments, Retail Office Associates focus on administrative support and store operations, whereas Retail Cashiers primarily handle sales transactions at the checkout. Understanding these differences can help job seekers identify the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Retail Office Associate, and why are they important?

To thrive as a Retail Office Associate, you need strong organizational skills, attention to detail, and experience with retail operations, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and office applications like Microsoft Excel is typically required. Exceptional customer service, problem-solving abilities, and effective communication help you stand out in this role. These skills are crucial for ensuring smooth store operations, accurate records, and a positive customer experience.

What retail position pays the most?

Retail store managers and regional managers typically earn the highest salaries within retail positions, often supplemented by bonuses and profit-sharing. These roles require leadership skills, experience, and sometimes certifications, and they usually involve overseeing multiple stores or departments.

What job makes $10,000 a month without a degree?

A retail office associate typically does not earn $10,000 a month without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve entrepreneurship, sales, real estate, or skilled trades, which may require certifications or significant experience. Most standard retail or office positions do not offer such high monthly earnings without additional qualifications or commission-based incentives.
What cities in Virginia are hiring for Retail Office Associate jobs? Cities in Virginia with the most Retail Office Associate job openings:
Infographic showing various Retail Office Associate job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $35,352 per year, or $17 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

About the Role
As a Customer Relationship Coordinator, you'll be the go-to person for processing customer-financed contracts, maintaining accurate records, and resolving customer concerns with care and professionalism. This is an entry-level role perfect for someone who's eager to grow their career in customer service and account management.
OUR STORY
Grand Furniture was founded in 1947 by Rose Stein and operated alongside her 2 sons, Jerry and Herbert. In 1988, Jerry Stein acquired full ownership and brought on his sons, Steve and Craig. Craig Stein became the sole owner in 2009 and opened the first Ashley Furniture in Hampton Roads in 2010, adding to Grand Brands market share. Grand Brands is home to Grand Furniture, Grand Outlet, and Ashley Furniture/Outlet, serving customers right here in Southeastern Virginia and has been recognized as the #1 Ashley Stores licensee. In other words, we operate the highest-ranked Ashley stores nationwide, so customers get great selection and service, and our teams get growth opportunities.
Requirements
Qualifications:
  • Previous experience in customer service (retail or call center preferred)
  • Strong phone etiquette and active listening skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Ability to multi-task, stay organized, and work with urgency
  • Confident problem-solving and interpersonal communication skills
  • A high school diploma or GED

Responsibilities:
  • Greet and assist guests in a professional, welcoming manner
  • Open and manage new guest accounts; explain products and services
  • Process customer transactions in person and over the phone
  • Follow up with customers regarding their financed accounts
  • Resolve concerns, answer questions, and direct inquiries appropriately
  • Maintain accurate customer records and process payments
  • Collaborate with team members to ensure customer satisfaction

You're a great fit if you:
  • Thrive in a fast-paced, people-centered environment
  • Enjoy helping others and resolving challenges
  • Take initiative and have a desire to grow
  • Work well independently and as part of a team

Benefits
  • Medical
  • Dental
  • Vision
  • Life
  • Short term & Long term Disability
  • PTO & Sick Days
  • Employee Discount
  • Employee Assistance Program
  • 401k