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Retail Multi Store Manager Jobs in New York (NOW HIRING)

The UPS Store #7369

Retail Store Manager

Brooklyn, NY · On-site

Store Manager - Multi-Unit Retail Operations (The UPS Store Network) Long Island & NYC Pay: Competitive, based on experience 12-Location, High-Performing Franchise Network We're a top-performing ...

The UPS Store #7369

Retail Store Manager

Brooklyn, NY · On-site

Store Manager - Multi-Unit Retail Operations (The UPS Store Network) Long Island & NYC Pay: Competitive, based on experience 12-Location, High-Performing Franchise Network We're a top-performing ...

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How much do retail multi store manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail multi store manager in New York is $25.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $29.18 per hour, depending on experience, location, and employer.

How does a retail multi store manager balance oversight across multiple locations, and what challenges might they face?

A Retail Multi Store Manager is responsible for ensuring that each store under their supervision operates efficiently and meets company standards. Balancing oversight often involves frequent travel between locations, remote communication with store managers, and the use of performance metrics and reporting tools. Challenges can include maintaining consistent customer service standards, addressing staff turnover, and adapting strategies to fit the unique needs of each store's market. Strong delegation, time management, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a retail multi store manager?

To thrive as a Retail Multi Store Manager, you need strong leadership, operational management, and inventory control skills, typically supported by experience in retail management and a relevant degree or certification. Familiarity with point-of-sale (POS) systems, retail analytics software, and workforce scheduling tools is essential. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and resolve issues across multiple locations. These skills are crucial for driving sales, ensuring consistent customer experiences, and achieving business goals across several stores.

What is a retail multi store manager?

A Retail Multi Store Manager is responsible for overseeing the operations of multiple retail locations within a company. Their duties include managing store managers, ensuring consistency in customer service, meeting sales targets, and implementing company policies across all stores. They analyze sales data, coordinate marketing strategies, and manage budgets to ensure each store performs efficiently. This role requires strong leadership, organizational, and communication skills to effectively lead teams and drive business growth across several locations.
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Retail Multi Store Manager jobs near you
Infographic showing various Retail Multi Store Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,047 per year, or $25 per hour.

Retail Store Manager

The UPS Store #7369

Brooklyn, NY • On-site

Full-time

Re-posted 24 days ago

Job description

Store Manager - Multi-Unit Retail Operations (The UPS Store Network)
Long Island & NYC
Pay: Competitive, based on experience
12-Location, High-Performing Franchise Network
We're a top-performing network of 12 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.
This is a long-term career role with real advancement - not a typical retail job.
Why This Opportunity Stands Out
You'll step into an organization with:
  • A dedicated support structure (Ops Manager + Unit Managers)
  • Strong training, coaching, and development programs
  • Clear operational standards, systems, and KPIs
  • Consistent mentorship and real visibility into multi-unit operations
  • Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles

What You'll Be Responsible For
Leadership & Team Development
  • Coach, train, and mentor team members to hit performance goals
  • Build an accountable, engaged, high-energy culture
  • Participate in hiring, onboarding, and ongoing coaching

Operational Excellence
  • Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
  • Maintain store standards, compliance, and cleanliness
  • Execute daily workflows and ensure smooth store operations

Sales & Customer Experience
  • Drive upselling, engagement, and customer satisfaction
  • Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
  • Ensure every customer receives a premium UPS Store experience

Business & Performance Management
  • Analyze performance reports and implement improvements
  • Control labor, supplies, inventory, and operational costs
  • Set daily priorities and maintain strong store execution

Who Thrives in This Role
You may come from:
  • Retail management
  • Hospitality or service leadership
  • Logistics or shipping operations
  • Customer service leadership
  • Assistant manager or manager roles in fast-paced environments

Ideal candidates are:
  • Strong communicators
  • Naturally great coaches
  • Confident decision-makers
  • KPI-driven
  • Positive, reliable, and customer-focused

What We Offer
  • A structured, supported management environment
  • A high-performing, well-resourced network
  • Clear career path & opportunities for advancement
  • Training, coaching, and ongoing development
  • Competitive pay based on experience

Ready to Lead With Us?
If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.
Apply today or message us to learn more.

Apply