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Retail Management Jobs in Puerto Rico (NOW HIRING)

Burlington

Operations/Service Manager II

Guaynabo, PR

$22.05 - $30.45/hr

You'll Come With * 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization * Must be able to work a ...

Burlington

Operations Manager V

San Juan, PR · On-site

$24.85 - $33.10/hr

You'll Come With * 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization * Must be able to work a ...

Burlington

Merchandise Manager V

San Juan, PR · On-site

$24.85 - $33.10/hr

You'll Come With * 3+ years of Retail Management experience at an Off Price, Big Box, Specialty or medium- to large-sized, multi-unit retail organization with experience in fashion apparel ...

Burlington

Operations/Service Manager

Carolina, PR

$23.10 - $32.55/hr

You'll Come With * 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization * Must be able to work a ...

EssilorLuxottica

EyeCare Advisor

Ponce, PR · On-site

$14.75 - $16.25/hr

Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. * Shows ...

Burlington

Operations Service Manager

Puerto Real, PR · On-site

$23.20 - $30.95/hr

You'll Come With * 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization * Must be able to work a ...

Essilor

EyeCare Advisor

Ponce, PR · On-site

$14.75 - $16.25/hr

Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. * Shows ...

EssilorLuxottica Group

EyeCare Advisor

Ponce, PR · On-site

$14.75 - $16.25/hr

Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary. * Shows ...

Burlington

Operations/Service Manager V

Mayaguez, PR · On-site

$24.85 - $33.10/hr

You'll Come With * 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization * Must be able to work a ...

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All JobsRetail Management JobsRetail Management Jobs in Puerto Rico

Retail Management information

What is retail management?

Retail management is the process of overseeing and coordinating all activities related to the sale of products and services to consumers in a retail environment. This includes tasks such as managing staff, ensuring customer satisfaction, monitoring inventory, handling merchandising, and driving sales performance. Retail managers are responsible for creating a positive shopping experience, meeting sales targets, and ensuring the smooth operation of the store. They also play a key role in implementing company policies and managing budgets.

What are retail management jobs?

Retail management jobs begin with store managers, who are the first line managers at a location. Their responsibilities are to oversee a specific department or, in smaller stores, a shift during working hours. They provide customer service, help out at the register, go over accounting and bookkeeping statements, and perform routine performance reviews. Regional managers’ duties are to oversee the store managers and provide advice and guidance related to sales, human resources, and loss protection. There are also numerous specializations in retail management, such as managers who focus on training, operations, merchandising, or marketing.

What are the key skills and qualifications needed to thrive as a retail manager, and why are they important?

To thrive as a Retail Manager, you need strong leadership, inventory management, sales acumen, and typically a degree in business or related field. Familiarity with point-of-sale (POS) systems, retail analytics software, and scheduling tools is important. Exceptional communication, problem-solving, and customer service skills help you motivate teams and resolve issues effectively. These skills and qualities are crucial for driving sales, optimizing operations, and ensuring a positive customer experience in a dynamic retail environment.

What are some common challenges faced by retail managers, and how can they effectively address them?

Retail managers often face challenges such as high staff turnover, inventory management, and meeting sales targets. To address these, it's important to foster a positive team environment through consistent communication and recognition, implement efficient inventory tracking systems, and set clear, achievable goals for staff. Additionally, successful managers stay adaptable and proactive, frequently analyzing store performance and customer feedback to make informed decisions. Building strong relationships with both team members and customers is key to overcoming these challenges and driving store success.

What is the difference between Retail Management vs Retail Supervisor?

AspectRetail ManagementRetail Supervisor
ResponsibilitiesOversees store operations, manages staff, develops sales strategiesSupervises daily staff activities, ensures customer satisfaction, handles basic operational tasks
Required CredentialsHigh school diploma or equivalent; often a degree in business or related fieldHigh school diploma or equivalent; experience in retail preferred
Work EnvironmentStore management offices, sales floors, meetings with staffSales floor, customer service areas, direct staff supervision
Employer & Industry UsageRetail chains, department stores, specialty shopsRetail stores, supermarkets, convenience stores

Retail Management involves overseeing entire store operations and strategic planning, while Retail Supervisors focus on supervising staff and daily customer service. Both roles are essential in retail, but Retail Management has broader responsibilities and requires more experience or credentials.

Is retail management a good career?

Retail management is a viable career that involves overseeing store operations, supervising staff, and ensuring customer satisfaction. It often requires strong leadership, communication skills, and knowledge of sales and inventory systems, with opportunities for advancement into higher management roles.

What does retail management do?

Retail management involves overseeing daily store operations, managing staff, ensuring customer satisfaction, and achieving sales targets. Managers use skills in leadership, inventory control, and sales analysis to run a successful retail environment efficiently.
More about Retail Management jobs

What are the most commonly searched types of Retail Management jobs in Puerto Rico?

The most popular types of Retail Management jobs in Puerto Rico are:

What are popular job titles related to Retail Management jobs in Puerto Rico?

For Retail Management jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Retail Management jobs in Puerto Rico look for?

The top searched job categories for Retail Management jobs in Puerto Rico are:

Retail Management jobs near you
Infographic showing various Retail Management job openings in Puerto Rico as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution.

JD Store Management - Outlets at Montehiedra, San Juan, PR

Finish Line, Inc.

San Juan, PR • On-site

Full-time

Medical, Retirement

Posted 29 days ago

Key responsibilities

  • Manage daily store operations including inventory management, visual merchandising, and store maintenance.

  • Recruit, train, and develop a motivated team while fostering a positive work environment.

  • Create an exceptional customer experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.

Job description

At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.
Position Title(s): Assistant Store Manager and Supervisor
Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You'll have the autonomy to shape the store's success and contribute to our company's growth.
Why Join Us?
  • Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
  • Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.
  • Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
  • DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities:
  • Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
  • Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
  • Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
  • Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
  • Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
  • Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
  • Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
  • Additional duties and projects as required.

Qualifications:
  • Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
  • Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
  • Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
  • Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
  • Tech-Savvy: Proficiency in retail management software and basic computer applications.

Minimum Requirements:
  • Assistant Store Manager
    • Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
    • Minimum standard work week of 5 days.
    • Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to -School).
  • Supervisor
    • Availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
    • Requires a minimum of 5 days of availability.
    • Minimum standard of a 30 hour work week.
  • All Management
    • Availability on weekends and holidays.
    • Punctuality and regular attendance consistent with the company's policies are required for the position.
    • Must have reliable transportation.
    • Must speak English clearly in order to converse with customers and effectively supervise staff.
    • Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
    • May require the ability to move to different locations within the company's network based on operational needs and career growth.

Physical Demands:
  • Requires prolonged standing approximately five to 14 hours per day.
  • During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
  • Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
  • May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
  • Required to lift items weighing 5 - 25 lbs regularly. In certain circumstances, weights may be higher.
  • Must have good vision, including color differentiation.
  • The work environment for this position is a moderately noisy retail setting.

Education:
  • High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older.
This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
EEO Statement:
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)

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