ZipRecruiter

Log In

1

Retail Lending Administrator Jobs (NOW HIRING)

COCC

Encompass Administrator

Westborough, MA · Hybrid

$75K - $91K/yr

The position will work closely with Retail Lending leadership to help advance key initiatives, new products, and lending technology capabilities. What You'll do... * Act as the systems administrator ...

Millbury Credit Union

Consumer Lending Manager

Millbury, MA · On-site

$78K - $83K/yr

... Retail Banking staff on the day-to-day lending process. The incumbent manages the consumer loan LOS ... Work closely with management and third-party administrator of indirect lending program. * Rate ...

CPB Group

$63K - $168K/yr

Credit Administrator - Loan Evaluations (Commercial, Retail) Full-time ICP Support Honolulu, HI, US ... lending as well as relevant market and industry trends. * Conduct portfolio reviews of assigned ...

SCU Credit Union

Lending Systems Analyst

Brockton, MA

$85K - $105K/yr

... Retail, and Finance. * Evaluates, designs, recommends, and executes strategies to improve the ... Relevant system administrator certification(s) preferred, or willingness to obtain within a ...

next page

Showing results 1-20

All JobsFinance And Insurance JobsLoan JobsLoan Officer JobsRetail Lending Administrator Jobs

Retail Lending Administrator information

See salary details

$16

$24

$41

How much do retail lending administrator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for retail lending administrator in the United States is $24.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.88 per hour, depending on experience, location, and employer.

What does a retail lending administrator do?

A Retail Lending Administrator is responsible for supporting the processing and administration of retail loans, such as mortgages, auto loans, and personal loans, within a financial institution. They handle documentation, verify customer information, ensure compliance with lending regulations, and assist loan officers with the loan approval process. Their work helps ensure that loan applications are processed accurately and efficiently, providing a smooth experience for both customers and the bank.

What are the key skills and qualifications needed to thrive as a retail lending administrator?

To excel as a Retail Lending Administrator, you need a solid understanding of lending processes, strong organizational skills, and experience with financial documentation, usually backed by a degree in finance or business. Familiarity with loan origination systems, banking software, and regulatory compliance tools is typically required. Attention to detail, effective communication, and problem-solving abilities are essential soft skills for managing client interactions and ensuring accuracy. These skills ensure efficient loan processing, regulatory compliance, and high-quality customer service in a fast-paced retail banking environment.

What are some common challenges faced by retail lending administrators, and how can they be effectively managed?

Retail Lending Administrators often navigate challenges such as managing high volumes of loan documentation, ensuring compliance with regulatory requirements, and meeting tight deadlines. Staying organized and detail-oriented is crucial, as is keeping up with changing lending policies and technology platforms. Proactive communication with loan officers, underwriters, and customers helps resolve issues efficiently and maintain smooth workflows. Continuous training and leveraging workflow automation tools can also help streamline processes and reduce errors.

What cities are hiring for Retail Lending Administrator jobs?

Cities with the most Retail Lending Administrator job openings:

What are popular job titles related to Retail Lending Administrator jobs?

For Retail Lending Administrator jobs, the most frequently searched job titles are:

Infographic showing various Retail Lending Administrator job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $51,261 per year, or $24.6 per hour.

Retail Lending Systems Administrator

Westborough, MA • On-site

Middlesex Savings Bank
Commercial Banking • 501 - 1,000 employees
Learn more about Middlesex Savings Bankexternal

$55K - $91K/yr

Full-time

Re-posted 10 days ago

Job description

Overview

The Retail Lending Systems Administrator is responsible for the oversight and management of the systems and applications utilized within the Retail Lending Operations Department, and for developing and implementing best practices to meet department production, compliance and service objectives.

Responsibilities
  • Acts as the systems administrator for all Retail Lending technologies, applications and integrations, including the bank's loan origination systems. Provides tools and develops processes to enhance the customer experience, and provide the highest level of service and responsiveness.
  • Acts as the primary liaison to COCC with regards to the Encompass technology, fully leveraging the system to maximize efficiency and assure regulatory compliance.
  • Investigates and recommends new technology products for ongoing and future lending operations, or to maximize the capabilities of current systems.
  • Manages system releases/updates, tests new functionalities, communicates changes to end users and coordinates overall implementation.
  • Analyzes and documents system workflows, providing recommendations to management and creating solutions within the bank's lending systems to improve workflow and reporting.
  • Works with management and team members and leads the process for determining and prioritizing possible system improvements and new capabilities. Builds, tests and implements enhancements such as business rules, custom input forms, workflows and third party integrations. Provides solutions for internal support issues, troubleshooting and resolving issues in a timely manner.
  • Oversees assigned projects, such as the development and introduction of a new loan product or service or enhancements to existing ones.
  • Participates in the division planning and goal-setting process, helps to establish priorities and objectives and assists in the development of strategies to achieve them.
  • Helps to formulate and institute best practices for the division, with a focus on increased capacity. Participates in the development and updating of policies and procedures, and in particular, those facilitated and/or augmented through technology.
  • Ensures full compliance with the Bank's Information Security Policies and Procedures.
  • Coordinates with Loan Servicing, Accounting and other areas of the bank that may require loan and financial data from the department systems.
  • Prepares and distributes a variety of recurring and special reports for use in the administration of the division, and to meet regulatory requirements in accordance with Bank Data Governance Standards.
  • Performs other duties as may be required.
Requirements

Education

  • Associate's Degree in business, information systems or a similar field of study, or equivalent work experience and/or specialized training is required

Work Experience

  • 3+ years experience in residential lending or bank operations is required

Additional Requirements

  • A working knowledge of, and extensive experience with, the bank's loan origination software.
  • Excellent organizational, interpersonal and problem-solving skills.
Expected Pay RangeThe expected annual pay range for this role is $55,243 to $91,158. This pay range is the annual salary we in good faith expect to pay for this role at the time of posting. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.EEO StatementMiddlesex Savings Bank is an Equal Opportunity Employer/protected Veterans/Individuals with DisabilitiesEmployment Type: FULL_TIME

Apply