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Retail Dining Manager Jobs in Michigan (NOW HIRING)

Creative Dining Services

Utility

Holland, MI · On-site

$16 - $17/hr

This role works to ensure Phelps Dining Hall on the Hope College Campus is clean, sanitary, safe ... Retail discounts at the campus bookstore + campus markets Additional Benefits for Full time: * ...

Rainforest Cafe

Retail Associate

Auburn Hills, MI

$16/hr

Generous employee discounts on dining, retail, amusements and hotels * Flexible schedules ... Handle customer inquiries and resolve any issues promptly with management. * Promote and upsell ...

Rainforest Cafe

Retail Associate

Auburn Hills, MI · On-site

$16/hr

Generous employee discounts on dining, retail, amusements and hotels * Flexible schedules ... Handle customer inquiries and resolve any issues promptly with management. * Promote and upsell ...

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Retail Dining Manager information

What is a retail dining manager?

Retail Dining Managers are professionals responsible for overseeing the daily operations of dining establishments within retail environments, such as food courts, cafes, or restaurants located in malls, universities, or corporate settings. They manage staff, ensure customer satisfaction, monitor inventory, and uphold food safety standards. Their role also includes budgeting, scheduling, and working closely with vendors to ensure quality and profitability. Retail Dining Managers play a crucial role in creating a positive dining experience for customers and maintaining efficient operations. They often report to higher-level management and are key decision-makers in the day-to-day functioning of retail dining locations.

What are the key skills and qualifications needed to thrive as a retail dining manager?

To thrive as a Retail Dining Manager, you need strong leadership, food service operations knowledge, and experience in inventory and staff management, typically supported by a degree in hospitality or related field. Familiarity with point-of-sale (POS) systems, food safety certifications (like ServSafe), and scheduling software is commonly required. Excellent communication, conflict resolution, and customer service skills help you lead teams and ensure guest satisfaction. These competencies are critical for running efficient operations, maintaining compliance, and creating a positive dining experience for customers.

What are some common challenges faced by retail dining managers and how can they be addressed?

Retail Dining Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing staffing needs during peak hours, and ensuring compliance with health and safety standards. Addressing these challenges requires strong organizational skills, effective communication with team members, and a proactive approach to problem-solving. Building a collaborative team environment and staying updated on industry best practices can help managers navigate these issues and maintain a high-performing dining operation.

What is the difference between Retail Dining Manager vs Restaurant Manager?

AspectRetail Dining ManagerRestaurant Manager
CredentialsHigh school diploma or equivalent; experience in retail or food serviceHigh school diploma or equivalent; experience in restaurant operations
Work EnvironmentRetail food outlets, cafes, or food courts within retail storesStand-alone restaurants or dining areas within hospitality settings
Industry UsageCommon in retail chains with food servicesPrimarily in the hospitality and restaurant industry
Job FocusOverseeing retail food service operations, sales, and customer experienceManaging restaurant staff, food quality, and service standards

The Retail Dining Manager and Restaurant Manager roles share similarities in managing food service operations, but differ mainly in their work environment and industry focus. Retail Dining Managers typically work within retail stores offering food services, focusing on sales and customer experience, while Restaurant Managers operate in standalone restaurants, emphasizing food quality and service management.

What cities in Michigan are hiring for Retail Dining Manager jobs?

Cities in Michigan with the most Retail Dining Manager job openings:

Retail Dining Manager jobs near you

Specialty Sports Retail Manager - (FTYR)

Crystal Mountain

Thompsonville, MI • On-site

Full-time

Posted 5 days ago

Crystal Mountain (Michigan) rating

4.9

Company rating: 4.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

27th of 29 rated golf clubs

Job description

Job Summary
The Specialty Sports Retail Manager is responsible for optimizing retail sales, profitability, inventory performance, and guest service within the snow sport shop and related retail locations. This position oversees daily shop operations, manages retail staff, coordinates shop services, and leads the planning, purchasing, pricing, marketing and merchandising of specialty sports inventory for Crystal Mountain.
Job Duties and Responsibilities
  • Oversee daily ski shop operations, ensuring exceptional guest service and operational excellence.
  • Develop and implement sales, merchandising, and promotional strategies to achieve revenue and profitability goals.
  • Collaborate with the Vice President of Retail and Wellness to plan, purchase, and manage snow sports and sporting goods retail inventory.
  • Routinely monitor and report inventory levels, conduct audits, oversee special orders, and maintain effective inventory controls and loss prevention practices.
  • Analyze sales, inventory turn ratios, and financial performance; assist with budgeting and implement plans to achieve business objectives.
  • Recruit, train, coach, and develop team members while fostering a positive, guest-focused culture.
  • Educate staff on product knowledge, sales techniques, equipment, apparel, accessories, and shop services, including leveraging vendor relationships to support a high-performance retail environment.
  • Build and maintain strong relationships with vendors, Snow Sports Instructional Staff, Ski Patrol, race teams, ski clubs, and other key stakeholders.
  • Collaborate with Rental operations to leverage best pricing and technical equipment servicing.
  • Support e-commerce operations, ensuring alignment between online and in-store inventory and sales efforts.
  • Partner with marketing teams to execute promotions, events, social media initiatives, and community engagement activities.
  • Maintain a clean, safe, organized, and visually compelling retail environment.
  • Maintain a clean, safe, organized, product storage environment.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Perform other duties as assigned.

Job Specifications
Competencies:
  • Excellent verbal and written communication skills.
  • Excellent verbal and written communication skills.
  • Strong leadership, communication, and customer service skills.
  • Expert knowledge of snow sports equipment and sporting goods products.
  • Advanced level user of snow sports and related sporting goods merchandise.
  • Proficiency with retail POS systems, inventory software, and Microsoft Office applications.

Education and Experience:
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Industry certifications - e.g. boot fitting, safe ski and snowboard equipment preparation and tuning.
  • Retail management experience, preferably in snow sports, outdoor recreation, sporting goods, or resort environments.
  • Experience with merchandising, inventory management, budgeting, and sales analysis.
  • Experience managing inventory, merchandising, and staff scheduling.

Physical & Other Requirements:
  • Ability to work outdoors for events or business needs as required.
  • Avid enthusiast in snow sports and other outdoor recreation areas, including golf.
  • Regularly required to sit, use hands to finger, handle, or feel, and talk or hear.
  • Occasionally required to stand, walk, and reach with hands and arms.
  • Must regularly lift and/ or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends, and holidays are a regular part of the schedule.
  • Occasional travel required for industry events.
  • Non-smoking candidates preferred.

Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2025 Silver Level Veteran Friendly Employer.
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.

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