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Retail Dining Manager Jobs in Michigan (NOW HIRING)

The Post Oak

MI · On-site

$60 - $80/hr

River Crab is looking for a driven, people-focused Restaurant Manager to join our leadership team ... Generous employee discounts on dining, retail, amusements, and hotels * Multiple health benefit ...

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Retail Dining Manager information

What is a retail dining manager?

Retail Dining Managers are professionals responsible for overseeing the daily operations of dining establishments within retail environments, such as food courts, cafes, or restaurants located in malls, universities, or corporate settings. They manage staff, ensure customer satisfaction, monitor inventory, and uphold food safety standards. Their role also includes budgeting, scheduling, and working closely with vendors to ensure quality and profitability. Retail Dining Managers play a crucial role in creating a positive dining experience for customers and maintaining efficient operations. They often report to higher-level management and are key decision-makers in the day-to-day functioning of retail dining locations.

What are the key skills and qualifications needed to thrive as a retail dining manager?

To thrive as a Retail Dining Manager, you need strong leadership, food service operations knowledge, and experience in inventory and staff management, typically supported by a degree in hospitality or related field. Familiarity with point-of-sale (POS) systems, food safety certifications (like ServSafe), and scheduling software is commonly required. Excellent communication, conflict resolution, and customer service skills help you lead teams and ensure guest satisfaction. These competencies are critical for running efficient operations, maintaining compliance, and creating a positive dining experience for customers.

What are some common challenges faced by retail dining managers and how can they be addressed?

Retail Dining Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing staffing needs during peak hours, and ensuring compliance with health and safety standards. Addressing these challenges requires strong organizational skills, effective communication with team members, and a proactive approach to problem-solving. Building a collaborative team environment and staying updated on industry best practices can help managers navigate these issues and maintain a high-performing dining operation.

What is the difference between Retail Dining Manager vs Restaurant Manager?

AspectRetail Dining ManagerRestaurant Manager
CredentialsHigh school diploma or equivalent; experience in retail or food serviceHigh school diploma or equivalent; experience in restaurant operations
Work EnvironmentRetail food outlets, cafes, or food courts within retail storesStand-alone restaurants or dining areas within hospitality settings
Industry UsageCommon in retail chains with food servicesPrimarily in the hospitality and restaurant industry
Job FocusOverseeing retail food service operations, sales, and customer experienceManaging restaurant staff, food quality, and service standards

The Retail Dining Manager and Restaurant Manager roles share similarities in managing food service operations, but differ mainly in their work environment and industry focus. Retail Dining Managers typically work within retail stores offering food services, focusing on sales and customer experience, while Restaurant Managers operate in standalone restaurants, emphasizing food quality and service management.

What cities in Michigan are hiring for Retail Dining Manager jobs?

Cities in Michigan with the most Retail Dining Manager job openings:

Retail Dining Manager jobs near you

Host at Mixing Boards, Little Caesars Arena

Delaware North

Detroit, MI • On-site

$13.73 - $15/hr

Temporary

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Delaware North rating

6.1

Company rating: 6.1 out of 10

Delaware North

Based on 160 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Caterers average

Based on 2,749 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they enjoy their job

    say they enjoy their job

  • 74%

    74% say they have respectful managers

    say they have respectful managers

Featured by Delaware North, based on 160 Breakroom Quiz responses from their frontline employees

Job description

The opportunity
Delaware North Sportservice is hiring seasonalHosts to join our team at Little Caesars Arena in Detroit, Michigan. As a Host, you will be responsible for welcoming guests and managing the host station.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Please note this is a tipped position; the hourly minimum pay listed doesn't include any potential tipped earnings.
Pay
$13.73 - $15.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
  • Review floor plan and reservation book daily to create seating charts
  • Seat guests and maintain control of wait times
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
  • Answer the restaurant telephone line during assigned hours of operation

More about you
  • Prior experience in a guest service environment preferred
  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
  • Ability to effectively communicate with guests and team members
  • No high school diploma or GED required

Physical requirements
  • Ability to remain on feet for the entire length of the shift
  • Ability to maneuver between tables and around corners
  • Ability to lift and carry up to 35 pounds

Shift details
Evenings
Holidays
Weekends
Who we are
Delaware North is the food, beverage, and retail provider at Little Caesars Arena. The 20,000-seat venue opened in 2017 and is home of the NHL's Detroit Red Wings and the NBA's Detroit Pistons. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

Social media

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