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Retail Customer Service Jobs in Remote, OR (NOW HIRING)

Customer Service Associate I

Coos Bay, OR · On-site

$13.75 - $19/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

North Bend, OR · On-site

$13.50 - $18.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

North Bend, OR · On-site

$13.50 - $18.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Myrtle Creek, OR · On-site

$13.50 - $18.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Winston, OR · On-site

$14.25 - $19.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Roseburg, OR

$14.75 - $20.25/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Sutherlin, OR · On-site

$14.25 - $19.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Winston, OR · On-site

$14.25 - $19.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Bandon, OR · On-site

$13.75 - $19/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Bandon, OR · On-site

$13.75 - $19/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ...

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and ...

Showing results 21-40

Retail Customer Service information

See Remote, OR salary details

$9

$17

$24

How much do retail customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for retail customer service in Remote, OR is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is retail customer service?

Retail customer service refers to the assistance and support provided to shoppers in a retail environment, such as stores or online shops. It involves helping customers find products, answering their questions, resolving issues or complaints, and ensuring a positive shopping experience. Good retail customer service is essential for building customer loyalty and encouraging repeat business, as well as maintaining the store’s reputation. It often requires strong communication skills, patience, and a helpful attitude. Employees may also handle returns, exchanges, and payment processes as part of their duties.

How does a retail customer service representative typically handle challenging customer situations?

Retail Customer Service representatives often encounter challenging situations, such as handling dissatisfied or frustrated customers. In these cases, it is important to remain calm, actively listen to the customer's concerns, and empathize with their situation. Representatives are trained to follow company policies while seeking solutions that address the customer's needs, often involving collaboration with supervisors or other team members when necessary. Building strong communication and problem-solving skills can make these interactions more manageable and lead to positive outcomes for both the customer and the company.

What are the key skills and qualifications needed to thrive as a retail customer service representative, and why are they important?

To thrive as a Retail Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Exceptional interpersonal skills, patience, and problem-solving abilities help you stand out when addressing customer concerns and building rapport. These skills and qualities are essential for providing excellent customer experiences, ensuring smooth transactions, and supporting store operations.

What is the difference between Retail Customer Service vs Retail Sales Associate?

AspectRetail Customer ServiceRetail Sales Associate
Primary FocusAssisting customers with inquiries, complaints, and supportPromoting and selling products to customers
Work EnvironmentCustomer service counters, help desks, or store floorsSales floors, product displays, and checkout areas
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, interpersonal skills
Common CertificationsNone typically requiredNone typically required

While both roles operate in retail environments, Retail Customer Service focuses on assisting customers with issues and inquiries, ensuring satisfaction. Retail Sales Associates primarily aim to drive sales through product promotion and customer engagement. Both roles require strong communication skills but differ in their core responsibilities and daily tasks.

How much does retail customer service make?

Retail customer service representatives typically earn an average hourly wage of around $12 to $15, with annual salaries ranging from approximately $25,000 to $35,000. Earnings can vary based on experience, location, and the employer, and some roles may include benefits or opportunities for advancement.

What cities near Remote, OR are hiring for Retail Customer Service jobs?

Cities near Remote, OR with the most Retail Customer Service job openings:

Infographic showing various Retail Customer Service job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $35,772 per year, or $17.2 per hour.

Customer Service Associate I

Dollar Tree

Coos Bay, OR • On-site

$13.75 - $19/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago


Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,527 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers


Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:
  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
522 S 4th St,Coos Bay,Oregon 97420
03801
Dollar Tree

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US