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Retail Customer Service Jobs in Remote, OR (NOW HIRING)

Customer Service Representative

Coos Bay, OR · On-site

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App ...

Customer Service Representative

Coos Bay, OR

$15.25 - $20.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... retail stores. U-Haul Offers: * Career stability * Opportunities for advancement * Mindset App ...

Customer Service Associate I

Myrtle Creek, OR · On-site

$13.50 - $18.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

North Bend, OR · On-site

$13.50 - $18.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Winston, OR · On-site

$14.25 - $19.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Myrtle Creek, OR · On-site

$13.50 - $18.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Roseburg, OR · On-site

$14.75 - $20.25/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Myrtle Creek, OR · On-site

$13.50 - $18.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Coos Bay, OR · On-site

$13.75 - $19/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Bandon, OR · On-site

$13.75 - $19/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Bandon, OR

$13.75 - $19/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Coos Bay, OR · On-site

$13.75 - $19/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Myrtle Creek, OR · On-site

$13.50 - $18.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

North Bend, OR · On-site

$13.50 - $18.50/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Customer Service Associate I

Sutherlin, OR

$14.25 - $19.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

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Showing results 1-20

Retail Customer Service information

See Remote, OR salary details

$9

$17

$24

How much do retail customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for retail customer service in Remote, OR is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Customer Service Representative, and why are they important?

To thrive as a Retail Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Exceptional interpersonal skills, patience, and problem-solving abilities help you stand out when addressing customer concerns and building rapport. These skills and qualities are essential for providing excellent customer experiences, ensuring smooth transactions, and supporting store operations.

What is retail customer service?

Retail customer service refers to the assistance and support provided to shoppers in a retail environment, such as stores or online shops. It involves helping customers find products, answering their questions, resolving issues or complaints, and ensuring a positive shopping experience. Good retail customer service is essential for building customer loyalty and encouraging repeat business, as well as maintaining the store’s reputation. It often requires strong communication skills, patience, and a helpful attitude. Employees may also handle returns, exchanges, and payment processes as part of their duties.

What is the difference between Retail Customer Service vs Retail Sales Associate?

AspectRetail Customer ServiceRetail Sales Associate
Primary FocusAssisting customers with inquiries, complaints, and supportPromoting and selling products to customers
Work EnvironmentCustomer service counters, help desks, or store floorsSales floors, product displays, and checkout areas
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, interpersonal skills
Common CertificationsNone typically requiredNone typically required

While both roles operate in retail environments, Retail Customer Service focuses on assisting customers with issues and inquiries, ensuring satisfaction. Retail Sales Associates primarily aim to drive sales through product promotion and customer engagement. Both roles require strong communication skills but differ in their core responsibilities and daily tasks.

How does a Retail Customer Service representative typically handle challenging customer situations?

Retail Customer Service representatives often encounter challenging situations, such as handling dissatisfied or frustrated customers. In these cases, it is important to remain calm, actively listen to the customer's concerns, and empathize with their situation. Representatives are trained to follow company policies while seeking solutions that address the customer's needs, often involving collaboration with supervisors or other team members when necessary. Building strong communication and problem-solving skills can make these interactions more manageable and lead to positive outcomes for both the customer and the company.

What does a retail customer service do?

A retail customer service representative assists customers by answering questions, processing transactions, and resolving issues at a retail store. They maintain knowledge of products, handle returns or exchanges, and ensure a positive shopping experience, often using point-of-sale systems and communication skills.

What jobs make $3,000 a day?

Jobs that can earn $3,000 a day typically include high-level roles such as senior executives, specialized surgeons, or successful entrepreneurs. These positions often require extensive experience, advanced skills, or ownership of a business, and may involve variable income based on performance or sales volume.

What is the role of customer service in retail?

In retail, customer service representatives are responsible for assisting customers, answering questions, processing transactions, and resolving issues to ensure a positive shopping experience. They often use communication skills, product knowledge, and point-of-sale systems to support store operations and promote customer satisfaction.

What jobs pay 4000 a week without a degree?

Retail customer service roles typically do not pay $4,000 a week without advanced experience or management responsibilities. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or specialized trades like certain construction or technical roles, which may require certifications or extensive experience. Most roles offering such high weekly pay usually involve commission, bonuses, or leadership positions.
What cities near Remote, OR are hiring for Retail Customer Service jobs? Cities near Remote, OR with the most Retail Customer Service job openings:
Infographic showing various Retail Customer Service job openings in Remote, OR as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,772 per year, or $17.2 per hour.

Retail Service Specialist

O'Reilly Auto Parts

Roseburg, OR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,877 frontline employees who took The Breakroom Quiz

545th of 729 rated retailers


Job description

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
Strong communication skills
Ability to obtain RSS Certification
Desired:
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

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