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Retail Customer Service Manager Jobs in Missouri

FedEx

Retail Customer Service Associate

Fenton, MO

$14.25 - $15.75/hr

This customer service focused team member is knowledgeable in all areas of the Store's business ... manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND ...

FedEx

Retail Customer Service Associate

Maplewood, MO

$14 - $15.50/hr

This customer service focused team member is knowledgeable in all areas of the Store's business ... manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND ...

Moser's

Customer Service Manager

Fulton, MO

$16 - $17/hr

Looking for a customer service, retail management, or front-end leadership opportunity in Fulton, MO? As a Customer Service Manager, you'll lead front-end operations, support team members, and help ...

Moser's

Customer Service Manager

Fulton, MO · On-site

$16 - $17/hr

Looking for a customer service, retail management, or front-end leadership opportunity in Fulton, MO? As a Customer Service Manager, you'll lead front-end operations, support team members, and help ...

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Retail Customer Service Manager information

What is the difference between Retail Customer Service Manager vs Retail Sales Associate?

AspectRetail Customer Service ManagerRetail Sales Associate
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervises customer service team; manages store operationsAssists customers; handles sales transactions on the sales floor
Employer & Industry UsageRetail stores, supermarkets, specialty shopsRetail stores, boutiques, electronics outlets

The Retail Customer Service Manager oversees customer service teams and store operations, focusing on improving customer satisfaction and team management. In contrast, a Retail Sales Associate primarily interacts directly with customers to drive sales and provide product information. While both roles require strong communication skills, the manager position involves leadership and operational responsibilities, whereas the associate role is more customer-facing and sales-oriented.

How much does a retail customer service manager get?

A retail customer service manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the retail store. Some managers may earn bonuses or benefits that increase total compensation. The role often requires strong communication and leadership skills, with experience in retail operations.

What does a retail customer service manager do in retail?

A retail customer service manager oversees daily store operations, ensures excellent customer service, and manages staff to meet sales goals. They handle customer complaints, train employees, and maintain store standards, often using point-of-sale systems and performance metrics to improve service quality.

What are the most commonly searched types of Retail Customer Service jobs in Missouri?

The most popular types of Retail Customer Service jobs in Missouri are:

Retail Customer Service Manager jobs near you
Infographic showing various Retail Customer Service Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Retail Customer Service

Elevated Integrated Consultants

Jefferson City, MO

$14.50 - $19/hr

Full-time

Re-posted 18 days ago

Job description

Company Description

We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.

Job Description

JOB DESCRIPTION
We are currently hiring entry level candidates with a restaurant, retail
sales or hospitality background for the Account Executive position. We
have found that candidates working in these fields and other types of
customer service positions are very easy to train into our Account
Executive role. We specialize in customer retention and acquisition, and
this requires the ability to confidently interact with people.
What do we offer?
Due to expansion, we are willing to train highly motivated people for
management and customer service & sales opportunities. Candidates
must be willing to work hard in an entry level customer service
position. All openings are ideal for recent graduates, or professionals.
We offer an opportunity to gain experience and enjoy company paid travel
opportunities. We are now offering Full-Time W2 positions with base pay
plus commission and bonus opportunities.
Training Is Provided In The Areas of:
Sales and Marketing Tactics
Account Management
Leadership/Team Building
Human Resources
Candidates will work in the following areas:
Account Management
Client Retention and Acquisition
Customer Account Negotiation
Training and coaching others to develop their skills
Learning the business aspect of running a marketing campaign
Public speaking and presentations
Sales & Marketing.
This job involves one on one sales interaction with customers. (NO telemarketing - NO direct mail- NO door-2-door)

Qualifications
  • Job Requirements:
    Excellent customer service skills
    Great student mentality
    Professionalism
    Must be able to work with others in a team environment
    Leadership skills
    Great verbal and written communication skills
Additional Information

All your information will be kept confidential according to EEO guidelines.

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