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Retail Customer Service Manager Jobs in Kansas (NOW HIRING)

Nifty Nut House

Retail Customer Service

Wichita, KS · On-site

$14.75 - $16.25/hr

We are currently seeking a Retail Customer Service Associate to assist customers in selecting and purchasing our delicious offerings while providing outstanding service. The ideal candidate is ...

FedEx Office

Retail Customer Service Associate

Wichita, KS · On-site

$11.75 - $12.75/hr

This customer service focused team member is knowledgeable in all areas of the Store's business ... manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND ...

FedEx

Retail Customer Service Associate

Overland Park, KS

$14.75 - $16.25/hr

This customer service focused team member is knowledgeable in all areas of the Store's business ... manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND ...

PetSmart

Retail Customer Service Lead

Emporia, KS · On-site

$13 - $15.75/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

PetSmart

Retail Customer Service Lead

Emporia, KS · On-site

$13 - $15.75/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

PetSmart

Retail Customer Service Lead

Emporia, KS

$13 - $15.75/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

PetSmart

Retail Customer Service Lead

Emporia, KS · On-site

$13 - $15.75/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

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Retail Customer Service Manager information

What is the difference between Retail Customer Service Manager vs Retail Sales Associate?

AspectRetail Customer Service ManagerRetail Sales Associate
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervises customer service team; manages store operationsAssists customers; handles sales transactions on the sales floor
Employer & Industry UsageRetail stores, supermarkets, specialty shopsRetail stores, boutiques, electronics outlets

The Retail Customer Service Manager oversees customer service teams and store operations, focusing on improving customer satisfaction and team management. In contrast, a Retail Sales Associate primarily interacts directly with customers to drive sales and provide product information. While both roles require strong communication skills, the manager position involves leadership and operational responsibilities, whereas the associate role is more customer-facing and sales-oriented.

How much does a retail customer service manager get?

A retail customer service manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the retail store. Some managers may earn bonuses or benefits that increase total compensation. The role often requires strong communication and leadership skills, with experience in retail operations.

What does a retail customer service manager do in retail?

A retail customer service manager oversees daily store operations, ensures excellent customer service, and manages staff to meet sales goals. They handle customer complaints, train employees, and maintain store standards, often using point-of-sale systems and performance metrics to improve service quality.

What are the most commonly searched types of Retail Customer Service jobs in Kansas?

The most popular types of Retail Customer Service jobs in Kansas are:

Retail Customer Service Manager jobs near you
Infographic showing various Retail Customer Service Manager job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Retail Customer Service

Nifty Nut House

Wichita, KS • On-site

$14.75 - $16.25/hr

Other

Posted 14 days ago

Job description

About Us: Nifty Nut House is a beloved local establishment that was established in 1937 and is dedicated to providing the community with a delightful array of candies, chocolates, and confections. We pride ourselves on offering high-quality products with exceptional customer service in a fun and welcoming atmosphere. As we continue to grow, we are seeking enthusiastic individuals to join our team and contribute to our mission of spreading joy, one sweet treat at a time.

Position Overview: We are currently seeking a Retail Customer Service Associate to assist customers in selecting and purchasing our delicious offerings while providing outstanding service. The ideal candidate is passionate about sweets, possesses excellent communication skills, and enjoys engaging with people of all ages.

Responsibilities:

  • Greet customers warmly and assist them in finding products that meet their needs and preferences
  • Provide product knowledge and recommendations to customers, including information on ingredients, flavors, and special dietary options
  • Handle cash and card transactions accurately and efficiently using our point-of-sale system
  • Maintain a clean and organized store environment, including restocking shelves and arranging displays
  • Answer customer inquiries in person providing friendly and helpful assistance
  • Contribute to a positive team atmosphere by collaborating with coworkers and supporting each other as needed

Qualifications:

  • Previous retail or customer service experience preferred, but not required
  • Passion for sweets and enthusiasm for sharing that passion with others
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Reliable and punctual with a flexible schedule, including availability to work weekends and some holidays as needed
  • Ability to stand for extended periods and lift boxes weighing up to 35 pounds

Benefits:

  • Competitive hourly wage commensurate with experience
  • Employee discounts on our delicious candies and chocolates
  • Fun and welcoming work environment with supportive teammates and loyal customers

How to Apply:If you are passionate about sweets and providing exceptional customer service, we would love to hear from you! Please submit your application via the link on our website at https://nifty-nut-house-llc.prismhr-hire.com.We look forward to welcoming you to our team!

Apply